BBQ Authority Reviews 2.900

Product accurately described on website.
Product in stock
Promptly shipped

I recently purchased a Napoleon Prestige 500 RSIB from BBQ Authority and couldn't be happier with the entire experience. From the moment I placed my order, the process was seamless — the website made it easy to find exactly what I was looking for, and the pricing was competitive.

What really stood out was the delivery speed. The grill arrived faster than expected and was packaged securely with zero damage. It was clear that BBQ Authority takes pride in getting orders out quickly and safely.

The customer service team was knowledgeable, responsive, and genuinely helpful — never felt like I was just another transaction. If you're looking for a company that backs up their products with real service, look no further. BBQ Authority has earned a loyal customer. Highly recommend!

Great customer service, good packaging, and quality products.

Great price, quick delivery and very easy order process.

Great purchase! It arrived quickly and was exactly the same as the one I already had. Very satisfied!

Great price, free shipping, mystery gift and they support military families! I look forward to my next purchase.

always a great experience. love the personable experience.

The people at BBQ Authority make it a standout business. It's owned and operated by a family who work hard to ensure you get the product that is right for you. They sell the best brands and provide fair pricing. We are on our second large outdoor BBQ project with them.

Placed my order with ease on the web page. Order came in quickly. Item was packed packed well.

The entire transaction from beginning to end was perfect. Excellent communication, shipping status/updates, and quick delivery. Also the best price I could find on my item. I’ll definitely be buying from you guys again. Thanks so much!!

Did what they said they would do and delivery worked out well. nice little gift was a nice touch!

Waiting for a backordered item and send a note through their website/account and no response in 4 days?

Grill rack came from the OEM as described and very well priced. The item was well packaged and shipped quickly.

Great service, great communication.

My order was placed and delivered in a timely manner! Great price and quick delivery!

Exactly what I ordered, quickly, at a fair price.

Long Version: I ordered replacement parts for a grill I just bought as a "just in case" kind of thing. They made it easy to find on the site, and order. My only concern is that I hope they keep this part in stock for a while.

Fast shipping and quality product. Great communication. All is appreciated.

Ordering was easy. Product was delivered on the estimated date. Packaging was high quality so product was in great condition.

Customer service was great, shipping was quick and the hot sauce was the extra kick to making this a great purchasing experince!

Very easy quick order, my Alfa pizza oven arrived quickly. Their emails go in spam though. They had good price on the oven.