BBQ Authority Reviews 2.900

Don't ship glass light bulbs in flexible envelopes. As far as I know the bulb is intact since I have not installed it yet. The OEM box it was in, was flattened.
Seriously, shipping companies are not your friend. Use a box.

No communication on order status for at least 6 day. Once communication status was established, I was informed my order could not be fufilled

Recently purchased a Napoleon Prestige Grill- Communication after order placement was excellent and the grill arrived quickly - one week later. Packaging was exceptional and delivery via Fed-ex was timely and without problems. BBQ authority provided an excellent value offering free grill cover and additional discounts. With our delivery was a gift of hot sauces and a kind note thanking us for our purchase. We are happy customers and will definitely order from BBQ Authority in the future!

Perfect, experience from sign up to receipt of order. I ordered because I saw veteran owned.

Vietnam veteran

I received exactly what I ordered in a timely manner.

very professional. great service and good pricing

Fast shipping — great price — love the free gift !!!!

Fast shipping and great customer support! Price is hard to beat as well.

BBQ Authority was great to deal with. They had the most competitive pricing and super fast shipping.I would definitely recommend them and order from them again.

All well - thank you for the little extra ;-)

Great prices and shiping costs were reasonable. Ordering as easy,

Quick, well packaged, great product, excellent price. Questions I had were answered quickly. Greatly appreciate the hot sauce as well.

Competitive pricing, customer service representative.

Outstanding company, everything as advertised and shipped fairly quickly!

The quality and efficiency of the shipment. Very well packaged.
Will be ordering again and again

The grill was exactly what I was looking for. In shipped quickly for free and arrived in great shape

My purchase—which included a BBQ Authority —was secure and a positive experience. The price was excellent, and the quality of the item was very high. My package arrived on time

Ease of ordering.
I absolutely love the Whitefords cayenne sauce. Hands down my favorite, flavorful, goes with virtually anything and has a wonderful heat/flavor balance.

Great products and responsive. I really like everything about the company

I put in an order on the 18th of March expecting my item to be shipped out within 24 hours. My order didn’t ship until the 24th and still hasn’t been delivered.

I have been charged for my order but have yet to received it, so I cannot give a good review.

Update:
I received my pizza oven today; the item is arrived as described. The issue was the shipping. When I ordered it said I’d receive it by the 27th and didn’t receive until the 30th due to it being shipped out later than it should have.

These things happen and I understand which is why I updated my review from 1 star to 3 stars