I had a good experience with BeatStars customer support. Kyle was professional, polite, and helpful. He answered my questions about Exclusive Licenses and explained the platform's policies cl... Toon meer
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Lees wat reviewers zeggen
I deleted my account years ago and BeatStars reinstated with all my publishing revenue still there. Thanks. Because I know I’m hard to work with so I really appreciate the effort.
Bedrijf heeft geantwoord
Trying to purchase a beat from Nigeria but beatstar keep ducting $1 over and over, countless of time from my dollar card without sending the beat .. very sad 😢
No other platform, bar none. If you make beats, Beatstars where you can put your beats quickly, looks professional, and easy access to relevant artist details needed. Perfect for a beat resume buildin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
Contactgegevens
Austin, Verenigde Staten
- support@beatstars.com
- beatstars.com
4,2
Goed
286 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van BeatStars
Hi VGWprods, Thank you for the kind words. We really appreciate your feedback and are happy to know you had a great experience with our service.
usually I use beatstars to buy…
usually I use beatstars to buy background music for my Youtube Videos, and it's been a solid experience. The licensing is clear, and my videos can be monetized without worrying about copyright claims
10 december 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Rakira Payne, Thank you so much for sharing your experience. We’re really glad to hear that the clear licensing and monetisation peace of mind have made things easy for your YouTube videos. Your feedback truly means a lot to us, and we appreciate you choosing us for your background music needs.
I bought an exclusive beat from a…
I bought an exclusive beat from a producer at Beatstar and recorded and released it in October, and apparently the final score isn't exclusive. On TikTok, it says the beat is someone else's. I messaged the producer, who's stringing me along. I've now messaged Beatstar, and I'm still waiting to see what Beatstar does! I'll keep you updated on how it turns out.
20 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Chocando cho, Thank you for sharing your experience. We’re really sorry to hear about the situation you're facing.
Please note that BeatStars operates as a marketplace platform, which means sellers (producers) manage their own files, licenses, and transactions. That said, we take these matters seriously and do not tolerate any violation of licensing terms.
Since you have already contacted our team, we appreciate your patience and will do what we can to assist.
Friendly and fast
Friendly and fast. Perfect service Im so happy
13 december 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Jake Harradine, Thank you so much! We're thrilled to hear you had a friendly and fast experience with our team. That's exactly what we aim for. 😊 We're always here to help, so feel free to reach out anytime you need assistance.
We appreciate your kind words! 🙌
Archived Beats
I had a difficult time trying to restore tracks, due to a beatstars glitch. Customer support had gotten back to me right away and assisted me further with this issue. They were very helpful. Problem solved the same day!
5 december 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Prod Keymu, Thank you so much for the kind words! We're really glad to hear that our support team was able to resolve the issue quickly and effectively. If you ever need anything else, we’re always here to help. 🙌
This is a total garbage
This is a total garbage. I never sold anything here, yet I sold in many other platforms. Also, they make it extremely difficult to cancel your subscription.
4 december 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi CM,
Thanks for your feedback. We’re sorry to hear about your experience.
While many creators do find success on BeatStars, we understand that results can vary.
If you're looking to cancel your paid subscription, you can easily do so by following these steps:
1. Log in to your BeatStars account.
2. Go to your Subscription Settings
3. Click “Manage Subscription.”
4. Scroll down and click “I want to cancel my subscription.”
In the confirmation pop-up, select “Yes, I want to cancel.”
Important notes: Be sure to cancel at least 3 business days before your next billing date.
Let us know if you need any help completing the cancellation or navigating your account.
Buen trabajo de Beatstars como siempre !
Son rapidos pensando la cantidad de datos que mueven. Son genial y resuelven tus dudas y problemas. gracias
26 november 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Kisum Beatz, Thanks so much for the kind words! We really appreciate your feedback and are happy to hear that you felt supported and your questions were resolved quickly 💪
If you need help again in the future, don’t hesitate to reach out. 🙌
Danny was very help with getting one my…
Danny was very help with getting one my songs registered with Beatstars publishing.
19 november 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Mid Tempo, Thank you for your kind words! We're so glad to hear Danny was helpful in getting your song registered with BeatStars Publishing. That’s what we’re here for! 🎶
If you ever need anything else, don’t hesitate to reach out. Wishing you all the best with your music journey! 🙌
Thank you very much
Thank you very much, everyone helped me with registering the song.
21 november 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Ринат Абушев , You're very welcome, we're so glad to hear that you received the help you needed with registering your song! 🎶👏
If there's anything else you need along the way, don’t hesitate to reach out. We're always here to support you.
Thank you for being part of the BeatStars community!
buggy, expensive, dead platform
bad service and buggy site on mobile/desktop.
paid service for creators (veery limited free version)
essentially I cant get money on beats other creators made with my sample
13 november 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi MK, Thank you for sharing your feedback. We’re sorry to hear about your experience. We understand how frustrating it can be when things don’t work as expected.
If you're experiencing issues getting paid for collaborations or samples you've contributed to, we’d love to help clarify how rights and payouts work on the platform. You can reach out to our Support team here: https://help.beatstars.com/hc/en-us/requests/new
Thanks again for bringing this to our attention.
Chris from beatstars made my issue…
Chris from beatstars made my issue resolve with absolute smoothness
Thanks Chris
3 november 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Kshitiz Verma, Thanks for your kind words! We're really happy to hear Chris was able to resolve the issue smoothly for you; that’s the experience we always aim for. 🙌
Overall good service
Took a while for a response back and forth but overall good service. 👍
29 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi C J, Thanks for sharing your thoughts! We're glad to hear the overall service was good, even if there was a bit of back and forth. We truly appreciate your patience and hope your next experience is even smoother. 👍 If you ever need anything, don’t hesitate to reach out!
Beatstars services are incredible
Beatstars services are incredible. You as a producer/composer need to be business minded. Have a great day !
22 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Rusty Brakez, Thanks so much for the kind words! We're really glad to hear you're enjoying the BeatStars experience. It's awesome to have creators like you who approach things with a business mindset. 🙌
Wishing you continued success on your journey! 🎶💼
Have a great day too!
Risposta veloce anche con il fuso…
Risposta veloce anche con il fuso orario,dato che io sto in Italia..gentili,professionali ed efficaci nel risolvere i problemi.grazie
16 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi alessio agostini, Thank you so much for your kind words! We're really glad to hear our team was able to support you effectively despite the time zone difference 🇮🇹⏱️ Your feedback means a lot to us.
If you ever need help again, we're just a message away! 😊
Grazie mille!
Best Customer Service
8 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi there, thank you so much for the kind words! We're truly glad to hear you had a great experience with our customer service. Your support means the world to us. 🙏
If you ever need anything, we're always here to help!
Antwoord van BeatStars
Hi Geka Beats, Thanks so much for the positive feedback. We’re really glad to hear the solution was quick for you! 💬⚡
If you ever need help again, feel free to reach out; we’re always here to assist.
Antwoord van BeatStars
Hi Noel Beats noelbeats, Thank you so much for your kind words! We're thrilled to hear your experience with Rehana was so positive. She truly is amazing, and we’ll be sure to pass along your appreciation. 🌟
If there’s anything else we can help you with, just let us know. We’re always here to support you!
Fast response eager to assist in any…
Fast response eager to assist in any way, very happy with the service.
12 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Nicholas Loizidis, Thank you so much for the kind words! 🙌
We're really happy to hear that you had a fast and helpful experience with our support team. Your satisfaction means a lot to us, and we're always here to assist whenever you need. 💯
Thanks again for choosing BeatStars! 🎶
I accidentally Deleted
I accidentally Deleted one of my Accts. Beatstars kept in contact with me for 7weels to make sure I got it back. They even emailed me eveyrime I missed a response. ThlHE BEST MUSIC APP. I love them. 💯
14 augustus 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Steve Fells, Thanks so much for sharing your experience. We’re truly glad to hear we could help you get your account back! 🙌
It means a lot to us that you noticed the effort our team made to stay in touch. We always want to make sure you feel supported, especially through something as stressful as account recovery.
🎶 We're here if you ever need anything else, and thanks again for the love! 💯
You guys have been professional with me…
You guys have been professional with me so much that it feels like I'm valued as a client 🙌 and this help makes us glad as customers.
Beatstars gives you quick updates throughout each problem you have, they make sure everything is clear and resolved as soon as you contact them.
I truly appreciate the patience and professionalism.
I'm wishing BeatStars team an amazing Halloween as well 🌞, coming this October 2025.
1 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Obakeng Masego Mooketsi, Thank you so much for your thoughtful and heartwarming message! 💛 We're truly grateful for your kind words and support. It means a lot to know you felt valued and taken care of; that’s always our goal.
And thank you for the early Halloween wishes, we’re sending those positive vibes right back to you! 🎃✨
Wishing you continued success and creativity on your journey. We're here whenever you need us! 🙌🧡
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