I had a good experience with BeatStars customer support. Kyle was professional, polite, and helpful. He answered my questions about Exclusive Licenses and explained the platform's policies cl... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
If you open multiple tabs, 90% of them give 404 error and you have to keep reloading until it's fixed. Also absolutely no quality control. Right now I'm left with 10 tabs that keep saying unable to co... Toon meer
I deleted my account years ago and BeatStars reinstated with all my publishing revenue still there. Thanks. Because I know I’m hard to work with so I really appreciate the effort.
Bedrijf heeft geantwoord
No other platform, bar none. If you make beats, Beatstars where you can put your beats quickly, looks professional, and easy access to relevant artist details needed. Perfect for a beat resume buildin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
Contactgegevens
Austin, Verenigde Staten
- support@beatstars.com
- beatstars.com
4,1
Goed
287 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You guys have been professional with me…
You guys have been professional with me so much that it feels like I'm valued as a client 🙌 and this help makes us glad as customers.
Beatstars gives you quick updates throughout each problem you have, they make sure everything is clear and resolved as soon as you contact them.
I truly appreciate the patience and professionalism.
I'm wishing BeatStars team an amazing Halloween as well 🌞, coming this October 2025.
1 oktober 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Obakeng Masego Mooketsi, Thank you so much for your thoughtful and heartwarming message! 💛 We're truly grateful for your kind words and support. It means a lot to know you felt valued and taken care of; that’s always our goal.
And thank you for the early Halloween wishes, we’re sending those positive vibes right back to you! 🎃✨
Wishing you continued success and creativity on your journey. We're here whenever you need us! 🙌🧡
My experience have been good so far…
My experience has been good so far especially with the swift support responses.
Great Team work.
Thank you!
25 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Oghenero Umuowhero, Thank you so much for the kind words!
We're thrilled to hear that you've had a smooth experience so far and that our support team has been able to assist you quickly. We’ll continue doing our best to keep up the great teamwork and service.
Don’t hesitate to reach out anytime. We’ve got your back!
Antwoord van BeatStars
Hi Jake Usta, Thanks so much for the kind words. We're really glad you found the experience helpful! If you ever need anything else, don’t hesitate to reach out. 🎶👏
They are able to help outside business…
They are able to help outside business hours
20 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Tshilidzi Ner, Thanks so much for taking the time to share your feedback! We're really glad to hear that you found our support helpful, even outside of regular business hours. We aim to be there when it matters most.
If there's anything we could’ve done better that led to the 3-star rating, feel free to share. We’re always looking to improve the experience for our community. 🎶🙌
very fast and professional customer…
very fast and professional customer service
19 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Marcin Drożdż, Thank you so much for your kind words!
We're really glad to hear you had a fast and professional experience with our customer service team.
That's exactly what we aim for. If you ever need help again, don’t hesitate to reach out. 🎧👏
Incontournable vitrine pour les…
Incontournable vitrine pour les beatmakers et chineurs de son...
J'ai vu la plateforme grandir et les genres, influences prendre de l'amplitude
🌀 related tracks à affiner
18 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Sarah, Thank you for sharing your thoughts with us! We're grateful to have you be part of the journey and evolution of BeatStars. It’s incredible to hear that you’ve seen the platform grow over time.
We also appreciate your feedback on the related tracks feature. Insights like yours help us keep improving the experience for creators and listeners alike.
If there's anything else you’d like to share or need assistance with, feel free to reach out anytime. 🎧💡
Instant reply to my query
Instant reply to my query. Took only 10 minutes to resolve
11 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Prod.aarjay, Thanks so much for the great feedback. We’re happy to hear your issue was resolved quickly!
If you ever need further help, feel free to reach out anytime. We're always here to assist.
the best client service I saw
It’s the best client service I saw, fast and efficient answers with kindness. I recommend !
4 september 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Smogo Off, Thank you so much for the kind words! We're thrilled to hear that you had such a great experience with our team. Fast, efficient, and kind service is exactly what we aim for, and we're glad it showed! 🙌
If you ever need anything else, we’re just a message away.
Exemplary company
Very impressed with the manner in which they handled my requests as a team: professional, supportive, very thoughtful and proactive as well. They are incredibly knowledgeable and seriously customer oriented. Hunter was great to work with.
26 augustus 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi V.M.M., Thank you so much for the kind words! We're truly glad to hear that you had a positive experience with our team. We’ll be sure to pass along your praise to Hunter; he’ll really appreciate it! 💬👏
Your feedback means a lot and reinforces our goal to always be thoughtful, proactive, and supportive.
Let us know if there’s anything else we can do for you. We’re always here to help.
Antwoord van BeatStars
Hi tobbip,
Thanks so much for the kind words. We really appreciate it! 🙌
We're glad to hear you had a positive experience. If there's anything else you need, don't hesitate to reach out.
Real quick communication and…
Real quick communication and understanding.
16 augustus 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi hudsonsoundslab, Thanks for the great feedback! We're glad to hear communication felt quick and understanding; that's exactly what we aim for.
Let us know if there's ever anything else we can support you with!
Seamless Support
I enjoy using BeatStars to sell my beats. I have experienced some country-related limitations in receiving payments. Despite this, the support team has been timely, understanding, and very helpful. Overall, it is a great platform for producers.
13 augustus 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Amine Bougatef,
Thanks so much for your feedback! We're glad to hear you're enjoying the platform and that our support team has been helpful and responsive.
We understand how frustrating country-related payment limitations can be, and we want you to know that we're actively exploring more accessible payout options for producers around the world. Your experience and feedback truly matter and help us keep improving.
Thanks again for being a part of the BeatStars community!
best after sales custom service
je me suis direct abonne a la formule pro et jaurais peut etre du y aller petit a petit.
la plateforme est super.
le service client apres vente est vraiment tres arrangeant et humain!!
5 augustus 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Mathis Lefer-Lemarquand,
Thank you so much for your feedback! 🙏
We're really glad to hear that you're enjoying the platform and that our support team was able to assist you in a helpful and human way.
We're always here if you need anything else, and we truly appreciate you being a part of the BeatStars community! 🎶
just fast and pro
29 juli 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi WAJDI BOUAICHA, Thank you for your feedback! We’re thrilled to hear that you found our service fast and professional.
We’re always happy to assist and aim to keep the support process smooth and efficient.
Thanks for being part of the BeatStars community!
Helpful response
Helpful response, i was directed to the relevant department
27 juli 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Elias Nara, Thank you for your kind words! 🌟
We’re glad to hear that you received a helpful response and were directed to the right department to get your issue resolved efficiently. Our team always strives to provide clear guidance and make the process as smooth as possible.
If you ever need assistance again, don’t hesitate to reach out; we’re always here to help!
Bunch of scammers to be perfectly…
Bunch of scammers to be perfectly honest! Zero accountability in harbouring scam activity!!! Worthless licensing.
24 juni 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Dan Carroll, Thanks for your feedback. We're sorry to hear about your experience.
We want to assure you that BeatStars does not condone or support any form of scam or fraudulent activity. We operate as a marketplace where each seller is fully responsible for managing their own licenses, sales, and content. That said, if you've encountered any specific issues or suspect fraudulent behavior, we encourage you to report it to our Support Team so we can investigate further.
Please reach out here: https://help.beatstars.com/hc/en-us/requests/new
We’re committed to keeping our platform safe and trustworthy for everyone.
Antwoord van BeatStars
Hi Calvin Dixon, Thank you so much! We really appreciate the kind words and energy. You're the best too! 🙌🎶
Do not even try
Honestly, the website is complete whack and only has boring stuff. The ratings are completely off, the prices are right but we can't choose if we want a more expensive beat for a better quality and better sound so we have to doomscroll our way through the site to find something that could potentially make a song sound okay.
11 juli 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Hisame, Thanks for sharing your feedback.
We’re sorry to hear that your experience browsing the platform hasn’t been ideal. BeatStars is built to support both seasoned and emerging producers globally, so quality and style can definitely vary.
If you’re looking for higher-quality beats or specific styles, we recommend using our advanced search filters and sorting options (e.g., by price, genre, mood, or popularity) to help narrow down your selection faster, no need to doomscroll endlessly!
Let us know if there’s anything else we can help you with or if you have any suggestions to improve your experience.
Beatstars is the best platform for Producers/Beatstars and you can make a career out of your craft if you are commited to it
The service between I as a Beatmaker/Producer and Beatstars Agents was fruitful from the beginning, They are quick to respond to questions & complaints and they try by all means to solve them if sufficient evidence is provided. They are friendly and patient, as a new Member here on Beatstars I'm fully satisfied.
10 juli 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi Sinetemba Matota, Thank you so much for sharing your experience! We're truly glad to hear that you've had a smooth and positive start with us. Our Support team works hard to provide fast, friendly, and helpful assistance, so it's great to know you felt well taken care of.
We’re excited to have you as part of the BeatStars community. Welcome aboard! 🙌
El soporte fue muy responsable y me…
El soporte fue muy responsable y me ayudaron a resolver mi problema
9 juli 2025
Review zonder uitnodiging
Antwoord van BeatStars
Hi El Yousep, Thanks so much for your kind words, we appreciate the feedback! We're glad we could help you out and get your issue resolved. 😊
If there's anything else you ever need, just let our Support team know; we're always happy to assist!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.