I won a freebie on instagram, my prize was delivered 2 days later. It was a bottle of Glacier Water Hyaluronic Acid Serum. I must admit my skin feels really soft and cleansed after using it. Five sta... Toon meer
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A shipment from order #5850 is on the way This is a untrusted website on 24th March it’s now 22nd April I placed on 24th March 2026, they took my money knowing full well they did not have the it... Toon meer
Bedrijf heeft geantwoord
Beaut Flo were quick to process my order and used Royal Mail to deliver the package. This allowed me to arrange ‘pick up’ at the local PO in my town, in my own time. Laura Mercier products are often q... Toon meer
My order didn’t arrive, however the customer service was absolutely amazing. I received prompt emails advising me that my issue was being looked into and I received a full refund. Thank you so much.... Toon meer
Bedrijfsgegevens
- Cosmetische producten leverancier
- Cosmeticawinkel
- Cosmetica en parfums leverancier
- Haarproductenwinkel
- Gezondheids- en schoonheidsartikelen winkel
Geschreven door het bedrijf
💄Discover something beautiful 🛍Shop your favorite beauty brands
Contactgegevens
London, Verenigd Koninkrijk
- support@beautflo.com
- beautflo.com
3,9
Goed
151 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quickly processed - informative tracking
Beaut Flo were quick to process my order and used Royal Mail to deliver the package. This allowed me to arrange ‘pick up’ at the local PO in my town, in my own time. Laura Mercier products are often quite difficult to come by and take a fair time to be delivered. So, thank you Beaut Flo.
22 oktober 2025
fast delivery
fast delivery, great experience with no hassle
12 september 2025
Review zonder uitnodiging
Very well done
11 september 2025
I was sent the wrong product.I paid…
I was sent the wrong product.I paid £23.50 and received 100 ml.of the wrong scent I wanted pink peppercorn.Please rectify.
3 september 2025
Antwoord van Beaut Flo
Thank you for your feedback. We’re sorry to hear about your experience.
We always strive to get things right, but due to the high volume of orders our team dispatches daily, occasional human errors can occur.
We’ve already reached out to you regarding this and are currently waiting for your response.
Thank you for your understanding.
Kind regards,
Tom
Absolutely disgusted with the order
Absolutely disgusted with the order. Delivery box was damaged and had been taped up and also my order inside the boxes where damaged to. Would not recommend.
4 september 2025
Antwoord van Beaut Flo
Hey!
We’re very sorry to hear about your experience and the condition in which your order arrived.
We always package items safely and securely; however, from time to time, due to the high volume of parcels handled within the courier network, boxes can unfortunately become damaged in transit.
Please reach out to our customer service team, and we’ll be more than happy to assist you with resolving this.
Kind regards,
Tom
Excellent Customer Service
Spoke with Lilly from customer service who was very helpful & understanding, loved my product 🥰
29 augustus 2025
Review zonder uitnodiging
Delivered very promptly
Delivered very promptly, great product, good price, thank you, will definitely purchase again
30 juli 2025
Antwoord van Beaut Flo
Hi Ellen,
Thank you so much for your lovely feedback!
We're thrilled to hear you had a great experience with us — we can’t wait to welcome you back again soon.
Kind regards,
Elle
Hi I had a very disappointing…
Hi I had a very disappointing experience with Beaut Flo , I got 2 itens from them and I payed next day delivery and i didn’t receive anything , I will go travel tomorrow and not going to be able to get the items that I need. Very disappointed.
25 juli 2025
Antwoord van Beaut Flo
Hey!
Thank you for sharing your feedback with us.
We sincerely apologise for the inconvenience caused. After reviewing your order, we can confirm that it was dispatched with next-day delivery; however, there was an unexpected delay during transit.
We have already contacted the courier to expedite the delivery and can confirm that your parcel was successfully delivered to the specified address.
If you have any further questions or concerns, please do not hesitate to reach out to us.
Kind regards,
CS
Received quickly and well packed
Received quickly and well packed. There was a small leak from one of the bottles unfortunately.
8 mei 2025
Difficult to access site?
7 mei 2025
Don’t bother using them!
Bought an item in stock and didn’t hear anything for over 2 weeks. To then be emailed that the product was out of stock and they would send me a refund. Offering 10% off my next order. Absolutely useless
3 april 2025
Review zonder uitnodiging
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