beds.ie 

This was my second time to buy from Beds.ie within a few months. As with the first time, I experienced excellent service, a great bargain buy and perfect delivery!! This company deserves to be better known for their approach to business and good service. The delivery man even had covers for his shoes to allow him to take the mattress staight up to the bedroom, and remove the old mattress, all with smile and charim. I would not go anywhere else either for value or efficiency. THANK YOU!!

I ordered a futon mattress in emergency, due to a cancellation from Amazon seller and family coming over the following week I needed a solution. I ordered the futon on a Wednesday and received it on Friday, needless to say that I was absolutely delighted by the effectiveness of the delivery. The mattress arrived wrapped in plastic, a bit of damage on the wrapping but mattress intact.
We have received family and friends since, they all slept very good (no feeling of the bed base or too hard) I can't wait to try it myself as travel mat!

Highly recommend this company!

From start to finish all my enquiries were answered in prompt response,
Delivery was made same week as ordered.
The men who delivered my bunk bed and mattress were very nice and mannered and just very decent people.
Definitely going to be ordering from here again!

I was completely let down by NextOfficial on a bed delivery. I took a chance to order a bed on beds.ie and I was so thrilled with the quality of the bed, value for money and the customer service.
They were very quick to respond and I had delivery after 5 business days
I paid extra for assembly and the guys were so quiet and tidy and did a great job.
Highly recommend.

We ordered 4 beds with Beds.ie over a month ago and while initial phone service was ok with the company, the order and delivery service was appalling. Three of the 4 beds delivered were faulty, and creaked once installed by the delivery men.
Beds.ie promised to fix this issue and delivered 3 new beds to replace the faulty beds initially. The promised that there would be no issues with the newly installed beds second time around. Unbelievably second time around, the same issue happened again, and creaking beds were again installed!
There was no apology for this inconvenience from any of the 3 people I spoke with on the first occasion or on the second occasion. So disappointing! I would hesitate to recommend Beds.ie to anyone looking to buy new beds.

We ordered a trundle bed in August 2023 and the trundle has barely been used .. the weight is very light .. the wood has started chipping off and could hurt the children. I reached out to beds.ie and they said the screw is fixed an angle ?? I mean what does that even mean and there is no manual given on how screws need to be fixed. Never ever buying anything from them .

Everything worked very well, very friendly assistance, all items on stock, even made in Ireland, fair price, delivery within two days super punctual.

The service itself was brilliant but the product itself is absolutely trash. Have my bed just a little over a year now and it's held together with hopes and payers by now. After only 2 months in, the "non slip" covers that they had put on the legs of the bed had completely ripped off and even took a piece of my flooring with them. I'm now forced to do a cat crawl each time I get into my bed as not to disturb the delicate pieces of wood that are barely holding together underneath me.

There was missing part in the order and the customer representatives are so rude. Once the sale is done and money is paid, then they don't care. I will never buy from them and spread the feedback among my friends group.

Stay away from them.

Even single star is bad

Excellent 3 foot pine waxed bed frame, looks lovely, delivery in 3 days, very polite driver, thank you very much, *****.

Overall good experience with the company Beds.ie professional straight forward. Happy with the purchase and the way he worked
(Mark) clean , quick and professional.

Spoke to a lovely man on the phone, I think his name was Jack, he helped me pick out a bed for my son. He was very patient and knowledgeable on the products. When the bed arrived, the delivery men were soo polite and friendly. I don’t understand what the bad reviews are about because my experience was above and beyond. They tidied up after themselves and were soo good with my dog. I have seen some bad reviews on here but in my opinion they are all fantastic and lovely people

A pleasure to deal with this company. Helpful, professional and efficient staff. Delivery as promised and on time. I would definitely recommend them.

I ordered a single double bed frame, mattress & mattress protector from beds.ie.
I chose the "good for a child's bed/ rented accommodation" mattress. I wouldn't find it comfortable at all myself but it will be perfect for my 4yo.
I've just put the bed together, it took less than 1 hour & it was easy to assemble although, I love to DIY!

I dont usually write reviews but beds.ie deserve one i Received my order yesterday and can I just say unbelievable staff very helpful and friendly and the bed you sent me is absolutely perfect and the quality is outstanding the assembly of the bed and instructions was so easy I'm absolutely delited thankyou so very much to you and your staff they are a credit merry Christmas to you all and I will certainly be in touch sometime for another bed thankyou

Ordered a bed, promptly delivered by their courier, though the courier simply dropped it at the door, knocked once and scarpered. I didn't know it was delivered until I got home, as Fastway don't do text messaging like DPD do.

The drama starts here. Opened the package, found one item was missing, a cover, and one of the side clamps for the folding bed.

They didn't know what kind of clamp goes on the product they sell so I have to send photos. They knew they didn't include the cover but didn't bother to tell me this, I had to ask.

Fastway again used to deliver the cover. Rather than doing so, at the rather suspicious time of 16:59 they logged it as attempted to deliver, as if I wasn't in when I was.

Complained about this to Fastway via Trustpilot, got a cut and paste reply, from Fastway, and when I complained about that to Trustpilot I also go a cut and paste reply from Truspilot.
Complained about Fastway to Beds.ie, they replied to 'Thomas' and said it was delivered.
Who is this 'Thomas'?
When will I get the side clamp that I sent photos of as well? Are you sending those to 'Thomas'?

Hopeless really, AI-based chatbots have taken over, there is no human left in the loop.

I bought a bed over a year ago, which has now broken. This is a metal bed which cost over €400, so definitely not a cheap one, and yet… I’m appalled at such bad quality!
I contacted customer service who talked to their suppliers who replied that this had been “done by force by pulling the top of the headboard”, which I can assure you was not! Do yourself a favour and do not waste your money on this company!

I highly recommend them 100%. I urgently needed 2 mattresses. I spoke to them through the chat on their website and explained my situation. They accommodated my order as an urgent delivery and I received the mattresses in less than 48 hours. They even called me to confirm the delivery. Both the sales service and the delivery men were very professional and friendly.

Furthermore, the mattresses are perfect. Excellent value for money.

The bed is great quality, the assembly was easy but it takes a bit of time, not worth saving the $$
I was in a hurry and they accomodate my needs. I will buy again when in need.

The sketchiest company I've ever dealt with! I was in the market for gold or bronze type metal bed frame when I came across this website and found the perfect bed frame, reasonably priced at around €200. I ordered it and then got an email saying it was out of stock and had to wait 2 months. I waited and and when it finally arrived, THE COLOUR WAS SO FAR OFF. Mind you, it clearly said champagne and the image on the website looked gold. What I got was a grey metal bed with microscopic flecs of glitter. I proceeded to email and call about this, providing pictures of what I got and what the website showed and he basically said that the image is an enhanced version of it or something I don't even know, but he didn't apologise for it anyways.

Putting it together I then had more problems because the holes for screwing in were off and the metal is so cheap it bends. I didn't have the money to be spending on another bed frame so I ignored it. Months later it squeaks because the bolts are loosening and I have to tighten it every now and again. For €200 this should be sturdy I shouldn't have to be worrying about it coming loose.
DON'T WASTE YOUR MONEY