beds.ie 

I have bought 2 divan bases and a mattress from this company and was very pleased with them they are easy to order and delivery is as a they say on the day and on time also the delivery men are very helpful overall excellent service.

Ordered a fabric double divan with matching headboard. I was aware of the delivery date (3.10.22). Like most large items it can take a few weeks so I was fine with it. It was delivered to an apartment and the team were in communication before the delivery day to ensure they had all the details correct. The driver on the day was in touch and very helpful. My experience was so good I ordered another bed a few weeks later for my son. This one had storage of 4 drawers and again dark grey fabric with matching headboard. He's delighted. This was delivered on time to my home and is lovely (3.12.22). Excellent experience.

The delivery was super quick, I got it only a few days after ordering the bed and mattress. The bed was easy to assemble and didn't take too long. Overall very comfortable and a great experience.

Easy ordering, clear details on products and fast no hassle delivery all round pleasant experience.

From ordering to delivery and after service was the worst I've ever experienced. When mattress delivered it was left outside my door by a extremely rude and a passive aggressive delivery driver, who thought nothing of shouting at me in the street. Description of mattress on website was completely wrong from mattress that was delivered. I ordered a medium firm but what i got was a soft lumpy mattress. Water marks on both sides of mattress. Appeared as if it was an old mattress with new polythene wrap. After I contacted them they basically told me I was lying and nothing could be done., even after I provided photos. They never replied to my emails. Ended up throwing mattress away. Would highly recommend NEVER EVER use this company.

Have ordered 3 double beds and a bunk bed from Beds.ie over the past 3 years. Excellent sturdy beds no complaints whatsoever. Beds were in store so no delays in delivery, customer service was super.

Excellent service. Mattress arrived earlier than stated. All communication was good. Delivery men were kind and helpful. Would highly recommend Beds.ie.

Easy sale, good quality bed, delivered to a tricky location and guys were nice about it.

Great bed. Good service. Ordered double bottom bunk beds. Only thing I would recommend paying for assembly. It took my husband and I hours!! Kids love it though, and it’s pretty sturdy.

Badly need new bed during a lockdown.
Easy ordering on line and good value.
Arrived on time and carried to the bedroom for me.
Removed old one too.

Avoid at all costs. You will be waiting forever much longer than 2-3 weeks mentioned. I went off Google reviews and didn’t see these reviews before ordering.

Grand item and delivered quickly, the quality isn’t the best but you get what you paid for

BUYERS BEWARE! SCAM COMPANY! DONT ORDER FROM THESE GUYS! Terrible experience. No returns allowed! Even for faulty goods. Do yourself a favour shop elsewhere.

I WISH I COULD GIVE LESS THAN 1 STAR!!!

BEWARE OF SCAMMERS!!!

I ordered a bed on 20Jun, which at that time was advertised as "IN STOCK" and had picture attached with vertical split in the middle of the bed. (That's how you connect two frames together)
After 2 days they called back, saying it is not available and that it will be delivered in two weeks.
After two weeks my mom, to whom the account belongs, have called them demanding explanations.
They apologized and promised it will be delivered in another 2 weeks.
Bed was delivered yesterday and instead of vertical split, as advertised with the picture on the site, it has horizontal split.
It took them 36 days to deliver wrong bed!!!
I called today and reprimanded them for how they conduct their business, just to hear that they don't even have beds of this size, with vertical split.
When I said that the picture clearly shows vertical split, I heard that the picture is only there to give an idea of how the bed looks and it's not accurate representation of the actual bed.
THAT'S FALS ADVERTISMENT!

To say that they are incompetent, unprofessional and have zero integrity, is an understatement!

Their solution? I have to wait another few weeks, for them to graciously come, collect the bed and return me my money, so I can buy another one from someone else!

I will add on, that this bed is crucial for my spine recovery after a traffic incident which damaged two of my discs. Therefore I need a flat surface, without horizontal connection, because it does unfortunately matter.

I've never dealt with more disgraceful customer service in my entire life!

DO NOT RECOMMEND!!!!!!!

Excellent service from ordering to delivery. Was told that delivery would take 2-3 weeks and the item was ready for delivery within 2 weeks. Excellent communication from the team at beds.ie. The delivery team were courteous and couldn’t do enough to help, after assembly they took away all the packaging. Delighted with the item and their service.

ordered a bed and 3 days later i was then told it wasnt in stock and they had "oversold" the item. I was notified by email without even an apology and told i could wait 3 weeks for the item to be back in stock. I then called the customer support line and the agent Aidan was extremely unhelpful and told me i could wait 3 weeks be refunded within 10 working days or i could purchase another bed. Agent showed absolutely no empathy and came across like he didnt care one bit. Terrible customer service.

Fantastic experience with this company, very helpful and informative! Can't wait for my new bed to arrive now!

Please do not buy from this company. Purchased a bed online it arrived. Mattress so hard you would be better sleeping on the floor. Really bad smell of bed and weeks later still smells. Contacted company rude and not interested. They wanted to charge me £79 sterling to collect. I intend to bring the matter further. I am stuck with a cheaply bed that I dont want in my house. Extremely poor Quality.

Terrible customer service. Guest bed faulty and couldn't be used. Although we called many times we were always told someone would call us back...no one ever did! Finally received a refund months later after the manufacturer got involved but 80 euros less than we paid.

Overall a really disappointing experience.