Ordered a few items from this company for the holidays...and my daughter wanted to keep some and return others. Thank you to Jason for making the return process so expedient. I actually was pressuri... Toon meer
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The white dress was described as "the finest linen blend" but in reality was cotton and polyester and completely see through except for the large strip at the busy where the fabric was doubled. It was... Toon meer
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It took a lot more effort to correct my order than made and real sense. As well as the fact that it’s been about 3 weeks and I still have not received my order and for whatever reason I’ve received tw... Toon meer
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Website is friendly laid out easy for me to shop, the products are up to date on latest trends and quality has been great. The price point is reasonable and I enjoy seeing what’s new each month and in... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Be Juliet is a top fashion e-commerce store for women. Shop swimsuits, tops, dresses, pants, bodysuits, and more. Quality and affordable trends and unique statement pieces. At Be Juliet, we are on a mission to redefine the way you experience love and fashion. Formerly known as "It's Juliet," our rebranded identity embodies a fresh perspective, inviting you to embrace the essence of love in every aspect of your life, starting with your wardrobe. Be Juliet pays homage to the timeless force of love and its transformative power. Inspired by the profound emotions portrayed in Shakespeare's Romeo and Juliet, as well as the melodies and verses of cherished artists, we infuse every creation with the spirit of love. We believe that just like great love, great clothing has the ability to elevate your mood and confidence. Every sketch, stitch, and final garment is crafted with the intention of resonating with your authentic self-expression. Whether you're seeking a look that exudes beauty and empowerment one day or a laid-back, tranquil vibe on another, Be Juliet has just the right ensemble for you. We understand the allure and comfort of sweatpants, messy hair tied with abandon, and the freedom of having no makeup on. And guess what? We've got the perfect pieces for those moments too. Our collections span the spectrum from bold statements to minimalistic elegance, reflecting the diverse facets of modern femininity. At Be Juliet, we believe in embracing comfort, valor, and elegance, defying conventional rules, and creating your own style as you evolve. So, to the woman who leads with love but waits for no one—Be Juliet offers a curated selection of timeless, inspired, modern, and carefree pieces that speak the language of universal love. We hope you thoroughly enjoy the journey of self-expression. Free shipping, easy returns, and great Customer Service!
Contactgegevens
2108 N St #4501, 95816, Sacramento, Verenigde Staten
- 310-810-0065
- support@bejuliet.com
- bejuliet.com
3,1
Gemiddeld
60 reviews
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DO NOT BUY FROM BE JULIET!!!
The worst company ever! I ordered two items over a month ago, and I still haven't received my order. They continue to give me bogus stories about being out of stock, and now the order should ship this week. They create a USPS label but never ship the items. They are full of excuses, and you get nowhere with them. DO NOT BUY FROM BE JULIET!!!
20 januari 2025
Review zonder uitnodiging
Antwoord van Be Juliet
Hello,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent service is our priority, and it’s clear we fell short in this instance. Please allow us to clarify the situation and work towards a resolution.
The dress in your order is currently out of stock, and we reached out via email four days ago to ask if you’d prefer to wait for it to become available or receive a refund. Additionally, the purple pajamas are also unavailable at the moment, but we do have them in green if you’d like to make a substitution.
To make things right as quickly as possible, I’d recommend processing a refund for your entire order. If you’d prefer another option, such as waiting for restocking or choosing a different color for the pajamas, please let us know, and we’ll make the necessary adjustments immediately.
We deeply apologize for the delay and frustration caused, and we’re committed to ensuring a better experience for you moving forward. Please don’t hesitate to reply to this message or reply to your email with us at support@bejuliet.com so we can promptly resolve this for you.
Thank you for your patience, and we hope to regain your trust.
Regards,
Be Juliet Management
Constantly updating the delivery…
Constantly updating the delivery tracking information! Very helpful!
Product was very nice but not what we were expecting.
21 december 2024
Antwoord van Be Juliet
Thank you for your feedback! We're glad you found the delivery tracking updates helpful—that’s so important to us! Sorry to hear the product wasn’t quite what you were expecting, but we appreciate you giving it a try. If there's anything we can do to help, feel free to reach out, at support@bejuliet.com - thanks!
--Be Juliet Management
My bikinis were flimsy with barely any…
My bikinis were flimsy with barely any elastic. Not good quality.
18 december 2024
Antwoord van Be Juliet
Hello Jess,
Thank you for sharing your feedback with us. We're sorry to hear that the bikini didn't meet your expectations. At Be Juliet, we strive to offer stylish and high-quality swimwear, and it’s disappointing to learn that your experience fell short.
We’d love the opportunity to make this right. If you'd like, please reach out to us at support@bejuliet.com so we can assist you further.
Whether it's providing a replacement or exploring other options, we’re here to help. We look forward to hearing from you soon.
Best,
Be Juliet Management
Bad order fulfillment - LATE order
I didn’t receive my order for over a month. It was for a bridesmaid dress I had ordered with time but ended up having to scramble to find another dress because BeJuliet didn’t complete the order on time. Ordered in Dec 4th… finally got to the address January 14th.
4 december 2024
Antwoord van Be Juliet
Hi Ellie,
Thank you for sharing your experience with us, and we sincerely apologize for the delay in delivering your order. We completely understand how frustrating it must have been to wait for such an important item, especially with the time-sensitive nature of your event.
Unfortunately, the combination of holiday shipping delays and inclement weather during December significantly impacted delivery times for many of our orders. While these challenges were beyond our control, we take full responsibility for ensuring better communication and planning in the future.
If there’s anything we can do to make this right or if you have any further concerns, please don’t hesitate to reach out to us at support@bejuliet.com. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.
Thanks,
Be Juliet Management
The Faith Ruffle Crop top and skirt
The Faith Ruffle Crop top and skirt is really cute, I love it!
3 oktober 2024
Review zonder uitnodiging
Antwoord van Be Juliet
Thank you so much for your lovely review! We’re so happy to hear you’re loving the Faith Ruffle Crop Top and Skirt – it’s such a fun and chic set!
We hope it makes you feel as fabulous as you look in it. If you ever want to share how you styled it, we’d love to see – tag us on Instagram @be_juliet_official !!
Thanks again for your support, and we can’t wait to help you find more pieces you’ll love.
--Be Juliet Management Team
Ordered a pair of pajamas
Ordered a pair of pajamas and a swimsuit for a bachelorette trip with my girls, and I love both items! The tracking number wasn’t showing any movement for a couple of days, so I reached out to Support and they answered right away and told me not to worry, sometimes it takes time. Sure enough it came, total time from when I ordered to doorstep was 12 days. Thanks for support, Jason! Love the bathing suit, it’s unique and stylish, highly recommend! Thanks for the support....
11 juli 2024
Review zonder uitnodiging
Antwoord van Be Juliet
Hello! Thank you so much for your kind words and for sharing your experience! We're thrilled to hear you love the pajamas and swimsuit – they sound like perfect picks for a bachelorette trip!
We truly appreciate your patience with the tracking updates, and we're glad our Support team could provide reassurance while your order was on its way. So glad everything arrived in time and that you're happy with your unique and stylish swimsuit – you’ve made our day!
Thank you again for your recommendation and for choosing Be Juliet. If you ever need anything else, we're just a message away. Have an amazing time on your trip!
Be Juliet Management Team
I ordered my item well in advance of…
I ordered my item well in advance of the shipping cutoff for Christmas. It never arrived. I reached out to Customer Service repeatedly and was told that shipping due to the holidays could delay my product delivery. It is now January 6, 2025, my item still has not arrived. It states it has been in transit since 12/27. The gift was for family going on a cruise.
I contacted Be Juliet repeatedly. I requested a refund and have been told it’s on its way. It does not take two weeks to get a package from Ohio to Pennsylvania.
I am extremely disappointed at Customer Service’s lack of just that, Customer Service. I asked how long do I wait? The money was charged to my card. I did not want to contact my bank but after this, I certainly will.
2 december 2024
Antwoord van Be Juliet
Hi Kimberly,
Thank you for your feedback, and we deeply apologize for the delay and frustration you've experienced with your order. We completely understand your disappointment, especially since you were hoping to have the item in time for your family’s cruise.
We’ve checked on your shipment, and it is still in transit via USPS, but we know how stressful this situation can be. While holiday shipping delays and carrier mishaps have been widespread, we understand that this has been very inconvenient, and we are truly sorry for that. Our warehouse team has been made aware of the situation, and although they advised us it will indeed be delivered, we are working to investigate further.
To resolve this for you, we can either file a claim with USPS on your behalf for a refund or have the warehouse reship the item. Please let us know which option you prefer, and we will prioritize it right away (we are sending this same message via email too)
We are committed to providing excellent customer service, and we hope you will reconsider the 1-star review once we’ve been able to resolve the situation to your liking.
If there’s anything else we can do to assist, please don’t hesitate to reach out to us directly.
Best regards,
Be Juliet Management
Antwoord van Be Juliet
Hi Raana,
I'm sorry to hear this feedback. Quality is of the utmost importance to us, and we’d like the opportunity to make this right. Could you please contact our customer service team at support@bejuliet.com with more details about the issue you experienced? Your input will help us improve, and we’d be happy to offer a solution, whether that’s a replacement or a refund.
Your satisfaction means a lot to us, and we hope to have the chance to turn this experience around for you!
Best,
Be Juliet Management
Jason was really helpful and the…
Jason was really helpful and the process was easy. I got my delivery on time.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Be Juliet
Thanks for the kind words! We believe in doing everything we can to ensure our customers' satisfaction. Enjoy your purchase!
Ordered a pair of pajamas and a…
Ordered a pair of pajamas and a swimsuit for a bachelorette trip with my girls, and I love both items! The tracking number wasn't showing any movement for a couple of days, so I reached out to Support and they answered right away and told me not to worry, sometimes it takes time. Sure enough it came, total time from when I ordered to doorstep was 12 days. Thanks for support, Jason! Love the bathing suit, it's unique and stylish, highly recommend! say "thanks for the support....
22 november 2024
Review zonder uitnodiging
Antwoord van Be Juliet
Thank you so much for your kind words! Thrilled to hear that you loved both the pajamas and swimsuit, and we're happy we could assist with the tracking issue. Your recommendation means a lot to us -thanks again for choosing us, and we hope to see you again soon!
Best regards,
Be Juliet Management
Fast delivery and trendy pieces
My purchase arrived right on time, and I got so many compliments for the jacket. You can find the most trendy pieces in this store!
11 oktober 2024
Review zonder uitnodiging
Cheap material don’t waste your time…
Cheap material don’t waste your time and money go somewhere else
9 september 2024
Antwoord van Be Juliet
Hello Trevor,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you were disappointed with the quality of the product. Your satisfaction is important to us, and we're continuously working to improve our offerings.
Please know that we’ve removed this item from our store for quality assurance purposes to prevent future issues. If you'd like, we'd be happy to help you find an alternative product or provide a refund. Feel free to reach out to us directly, and we'll make things right.
Thank you for giving us the opportunity to improve!
Be Juliet Management
Was sent a shirt instead of a…
Was sent a shirt instead of a swimsuit... How does that get messed up?
Very disappointed.
Have not been sent what I ordered still.
10 augustus 2024
Antwoord van Be Juliet
Hello,
We're truly sorry to hear about your experience and completely understand your frustration. Our team genuinely strives to provide the best possible service, and it's unfortunate that we missed your expectations.
As mentioned in our email, we were happy to provide a replacement or process a full refund upon receiving the incorrect item back. We’re still more than willing to resolve this for you, whether by sending a replacement or issuing a refund once we receive the returned product. To date, this has yet to be clarified by you.
I hope we can work together to make this right, and we would appreciate the chance to ensure you're satisfied with your experience. Please feel free to reach out to us directly if you have any further concerns.
Thank you,
Be Juliet Management Team
Antwoord van Be Juliet
Hello! Thank you so much for your kind words and review! We're thrilled to hear that you had a great experience with our communication. If you ever need anything else, don't hesitate to reach out!
Sincerely,
Be Juliet Team
Beautiful bikini!
Beautiful bikini!
The fabric print is so pretty and I love the detail on the top. The bottoms are a little more revealing than I typically wear, but that's okay
13 juni 2024
Antwoord van Be Juliet
Thank you for your kind words! We're glad you love the fabric print and top detail. If you ever need assistance with fit, our customer service team is here to help. Be sure to check back with us for new swimsuits in the future!
Best regards,
Be Juliet
👎 👎👎👎 👎👎👎👎👎👎
11 juni 2024
Antwoord van Be Juliet
Dear Cristina,
Thank you for sharing your feedback with us on Trustpilot. We sincerely apologize for the disappointment and inconvenience you experienced with your recent purchase. We reached out to you initially and didn't receive a reply, but know that we are committed to providing high-quality products and a positive shopping experience, and it is clear we fell short in this instance.
We take your concerns very seriously and have already taken steps to review the product in question to ensure such issues do not occur in the future. Your feedback is invaluable in helping us improve our offerings.
We would love the opportunity to make things right. Please reach out to our customer service team at support@bejuliet.com so we can assist you further. We are still willing to offer a return for a full refund or an exchange for another product of your choice.
Thank you for bringing this to our attention, and we hope to have the chance to restore your faith in us!
Antwoord van Be Juliet
Thank you so much for your review! We're thrilled to hear you love our styles and had a fantastic experience with our customer service. Your support means the world to us. If you ever need anything, you know how to reach us!
Antwoord van Be Juliet
Hi Julia,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the dress did not meet your expectations regarding material and fitting. Your satisfaction is our top priority, and we are committed to making this right for you.
Please allow us the opportunity to address your concerns. We would love to discuss this further and offer you a resolution that meets your needs, whether that be a replacement, an exchange for a different dress, or a full refund. We aim to ensure every customer feels confident and happy with their purchase.
We appreciate your feedback as it helps us improve our products and services. We hope to turn your experience around and earn back your trust. Our team will reach out to you directly and follow-up with some options.
Looking forward to resolving this to your satisfaction and hopefully seeing a revised review.
Warm regards,
Be Juliet Management
I am so disappointed
I am so disappointed. $70 down the drain. These looked like cute bridal pajamas, but when it came it was cheap material and looked a child’s size!! I ordered M by the way. Super sad because now I have to find something else last minute and it’s labeled non returnable!
9 maart 2024
Antwoord van Be Juliet
Hey Jill!
We're super sorry to hear about your experience. We got in touch and sent over a Large since that was the size you needed, and you let us know you received the new pajamas and were happy with them. If you’re still feeling good about everything, we’d love it if you could update your review to reflect that!
Thanks a bunch for shopping with Be Juliet, and don’t hesitate to contact our Support team if you have any other questions or need anything else.
Thanks again!
The Be Juliet Team
Took a little bit to arrive but I love…
Took a little bit to arrive but I love my WELLNESS sweatshirt. Soft and cute.
Communication while waiting for it to arrive was great. Thank you!
14 maart 2024
Antwoord van Be Juliet
Hi Jaimie! Thanks so much for taking the time to rate us! We're thrilled to hear that you're loving your WELLNESS sweatshirt! Soft and cute is definitely the vibe we're going for, so it's awesome to know it hit the mark for you.
We totally get that waiting for deliveries can feel like forever, but we're stoked to hear that our communication kept you in the loop along the way. Thanks a bunch for your patience and for choosing us!
Sincerely,
Be Juliet Support
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