Bells Motor Group Reviews 1.810

Excellent professional service, as always, from Mark Knight and the friendly team at Bells Volvo. Love the spotless servicing bays!

Great service from Luke at Bells over the purchase and handover of my new Volvo. Helpful, patient explanations of everything and no sales pressure during the process. The car is great, the aftercare has been good - all that’s outstanding is delivery of the moose! 😜

Ecxcellent service
Teresa was brilliant

As expected, great service again from Mark and the service team today, work done on time, good communication and the car was like new on collection.

Prompt and very professional service. Customer agent (Jo) was very helpful and kind in offering service above and beyond in what was requested.

Excellent service from Taylor Savage with updates and information

Spoke to Taylor in the parts department at Bedford Volvo and he couldn’t have been more professional and helpful, explained exactly what I needed and costs involved. 10/10 for customer service.

Had our XC40 serviced at Bells Bedford, first class service as ever. Leslie was her usual friendly professional self. Work was carried out quickly and correctly, I was told approximately how long the work would take and, importantly, was kept up to date with the progress. Looking to keep it Volvo when we change our car, so spoke to Luke who was super quick in getting some figures to us on a couple of vehicle options. Finally great coffee and biscuits!

Have been using Bells Motors for 16 years, both for buying Volvos and servicing them. Always had a warm welcome from the service reception team - Mark Knight this time, but all good and helpful in ensuring all problems relayed to the service team.

Always very professional and knowledgeable over the years I have used bells Kia Northampton and have always been very happy

I booked my V40 in for its annual service. All done without any complications and done well amnd in excellent time!
What makes evertything work well for me at Bells is the very friendly, professional and caring presence of Leslie at the front desk. She, together with her colleagues, make every visit to Bells a true pleasure. I am very grateful to her and the team. She simply gets things done and done very well, all with care, humour and efficiency! Thank you!

I took my car to Bell's in Bedford today for a service. The service they provide is first class, Mark was on reception being super helpful as usual and I left with a car that was running perfectly and also gleaming after it was cleaned. Keep up the good work.

I recently finished my lease at Bells Kia Bedford and I couldn't be happier with the experience. A huge thank you to Jade, who was incredibly friendly and made the entire process quick and easy. She handled all the paperwork and details effortlessly, taking the stress out of the transition. I am absolutely thrilled to be moving from my Kia Ceed into the XCeed! I highly recommend this dealership. Thank you Jade :)

Took my car into Bells Kia for its regular service.
I was looked after and kept updated by a very professional and lovely lady, Teresa, who works on the Kia reception.
Car washed and vacuumed too.
I really can’t recommend Bells Kia enough. 5 star service as always.
Thank you

Mark was extremely helpful, as always, he makes the experience pleasant and easy with professionalism and courtesy

Friendly receptionist Jo and service completed with request of replacement parts dealt with. No complaints whatsoever ever and vehicle returned early.

Having recently extended my service plan and as always Bells Volvo in Bedford did a great job with the my latest service today. Mark and Lesley on the service desk were 1st class as always, a credit to Bells.

I recently purchased a Kia EV9 from Bells Kia and the service throughout was absolutely outstanding.

A special mention has to go to Leigh, who was brilliant from start to finish. The purchase was unfortunately delayed for several weeks due to issues completely outside the dealership’s control, but Leigh remained patient, professional and incredibly supportive throughout the entire process. He kept in regular contact, never applied pressure, and genuinely made what had become quite a stressful situation much easier to deal with.

When everything was finally resolved, the handover experience was excellent and the car was presented beautifully. The Kia EV9 is fantastic and I couldn’t be happier with it.

It’s rare to find customer service that feels this genuine and personal nowadays. I would highly recommend Bells Kia to anyone considering a new car purchase, and Leigh in particular was a credit to the dealership.

Thank you again — it was very much appreciated.

Took my used kia in for engine light, they were very attentive, had to go in a couple of times but they were clear with me throughout the process, no suprises. Jo on front desk was friendly and helpful, thank you