Bells Motor Group Reviews 

I am on my 3rd Volvo from Bells Northampton and the Buying experience has always been first class. However my experience of the service department has been anything but. With my first XC90 they refused to even look at it when there was a problem a few days before we were due to go to France. Volvo at Leamington had in the next day and found an engine mount needed replacing. Recently I have been trying to make a service appointment for my current vehicle and have twice left messages on the answering machine as they are always busy. Nobody has called back and I do not wish to message with a bot or book on line. I can only assume that they can’t be bothered to actually talk to the customer. Once again Volvo Warwick has come up trumps by answering the phone agreeing a date and a loan car by an actual person.

Luke was incredibly helpful and was able to answer all queries. My second Kia purchase just as straightforward as the first.

Fantastic service today from Bells Kia and particular attention to detail from Joanne who pre called me the day before my booking and kept me up-to-date throughout the day on the Service on my Vehicle. Good value for money. Would recommend to friends and family.

Met with Neil who showed me around various options , was attentive, knowledgable and listened to my requirements. Service was very quick and efficient needed a car as was travelling , attended Monday and picked up Wednesday , friendly helpful and professional

I have visited Kia Northampton for the first time as I have decided to go for a bigger car this time. I was very well looked after by Neil Sidebottom. He went over and above for my extra questions and requests. Very pleasant to deal with, I felt listened to and respected. He also explained everything very well.
Dominika

I had a truly excellent experience with Jade and Luke at Kia Bells in Bedford. From the moment I arrived, they made me feel genuinely welcome with their friendly, professional, and attentive approach.

They took the time to answer all of my questions thoroughly and patiently, never making me feel rushed or under any pressure. Their knowledge and expertise were clear throughout the entire process, and the way they explained everything so clearly gave me real confidence and peace of mind when making my decisions.
What stood out most was their sincere support and approachable manner. They listened carefully to my needs, offered honest and thoughtful advice, and consistently went above and beyond to ensure I felt comfortable, valued, and fully informed at every stage.
Their exceptional customer service made the whole experience smooth, enjoyable, and completely stress-free. I would wholeheartedly recommend Jade and Luke to anyone visiting Kia Bells in Bedford.

Brought my car new from here, this is my second service with them, and as usual great service, Nathan at customer services, kept me up to date as how it was going, and when the car would be ready for me, one very happy customer.

Mark Knight
Bell motor group
Once again very helpful and keeping informed with the servicing and MOT of my Volvo
Would recommend and keep using Bells Volvo

The service and communication regarding my Kia Sportage repair was outstanding!

Particularly pleased with the help given by Jo, Theresa and Owen our technician.

I will definitely return to Bells Motor Group for future services…very impressed.

I have never bought a car from a nicer salesperson than Neil Sidebottom, and Bells Kia are not too bad either :)

Buying a car can sometimes feel stressful or overwhelming, but my experience from start to finish has been the complete opposite. Everyone was friendly, helpful, and knowledgeable, and they genuinely seemed to care about making sure I found the right car.

I am absolutely thrilled with my new Kia Sportage and couldn't be happier with the whole experience.

Thank you, Neil, and thank you to everyone at Bells Kia. You've been fantastic, and I wouldn't hesitate to recommend you to anyone looking for a new car.

We are a family loyal to the Kia brand as the cars are fabulous and reliable. I recently decided to purchase a Kia ev car for my son and was dealt with by Jade. She was brilliant and so helpful in giving advice and recommendations without any pressure or pushing at all. She made the whole process extremely smooth and trouble free even when I changed my mind about the original car I intended to purchase 😂 she was patient, kind, understanding and able to direct us to a perfect car that my son loves. He is delighted with the car and is grateful to Jade for her professionalism and guidance. Thank you Jade!

Car was serviced and washed. Customer service was great and they were very helpful. I was given a nice folder for the paper work and the report with the service book was inside. Kia had contacted me and reminded me of the service which I had forgotten about. So I was grateful for this to keep the mileage down for the Warranty.

Took delivery of our brilliant new KIA Sportage GTLine S earlier this week, having traded in our KIA Niro. Throughout the buying process we dealt with Jade Griggs, as we have done for the last few years, and as always she was super-efficient and thoroughly professional. She's a credit to KIA and Bells Motor Group.

I was recommended to buy a KIA by a friend. I visited a few dealers including Bells at Bedford. I met Mark Given and everything was sorted over a couple of visits. He lent me a car over a few days to make sure that I was happy with the Sportage which I was. Picking up my new car today.

Work was done pretty quick
Very pleasing customer service.

Well done mark and team at Bedford
Great service

Third time we have bought a car from Bells Kia in Bedford. A great experience again cant recommend enough. Professional friendly staff, cars are just great good value for money just get better and better externally and interior. Massive thank you to Luke, always helpful friendly knowledgeable nothing too much trouble and makes the whole experience easy and exciting. We will back no doubt. Thank you Luke again

Luke has found me my perfect car twice now and he’s made both experiences so welcoming and memorable.

Served by Luke was great throughout very professional, get asset to the company.

First class service from Teresa at Northampton today,
Went through everything thoroughly, was most welcoming and friendly lady.
Very professional, never been disappointed with any of the staff at Bells Northampton.
Thank you.