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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have a Pontiac G5 and I payed for 30k-60k miles on the engine and the engine came with 26,055 which is great for what it was worth. And delivery was fast started in knew every step of the way. Fs a... Toon meer

Beoordeeld met 4 van de 5 sterren

First engine they sent arrived quickly even though it was around Christmas time, but our mechanic refused it because it was dirty. They promptly sent another one which he installed. It has been runni... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with Best Use Auto was very good. The salesman John went through the extra effort to make sure I was getting the correct transmission. He double crossed the VIN, wheelbase, etc.. I looke... Toon meer

Beoordeeld met 4 van de 5 sterren

The experience with ordering and receiving the transmission was very professional.. I was told when transmission was shipped and delivered to the auto shop.. I have been contacted to make sure the tr... Toon meer

Bedrijfsgegevens

  1. Winkel voor tweedehands auto-onderdelen
  2. ook in
  3. Auto-onderdelen groothandelaar
  4. Automarktplaats
  5. Automaterialenwinkel

Geschreven door het bedrijf

Being Nationwide Dealers for Automobile Industry Over 11 years We, as a Business have Successfully delivered high-end Quality Products at Affordable Prices With unlimited inventory to choose from. Over twenty five thousand+ Happy Customers. The team at Best Use Auto Parts knows that every product counts, to make the entire shopping experience rewarding and fun as possible with Big Discounts and ongoing Offers.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

358 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(358)

118 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good

Excellent customer service, especially the service provided by Sofia.

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Best used sold me a bad transmission

Best used sold me a bad transmission. Tom Pace promised me he was going to pay for the mechanic shop to remove the bad trannny. In a NUT shell my automobile has been sitting at Cobb automotive for past 5 months.

He does not keep his word and this has placed me in the worst financial nightmare. I had to pay 2200 to the repair shop to install a bad transmission.

I have text messages from Tom Pace stating that his word is bond and he would not leave me high and dry. Well See for yourself and call Cobb Automotive In Oxford Alabama at 256 835 7505 and ask them how long a 2014 Infinity QX60 have been there.

Their next step is to place a lien on my SUV. All of this thanks to me Trusting Best Use Auto Parts and Tom Pace.

February 4th Response.

Best used auto parts response is false. I have voice recordings..emails..text messages from Tom Pace stating that their company would accept financial responsibility for the mechanic shop fee to remove transmission.

Again Call Cobb Automotive in oxford alabama.. They are a reputable shop that has been operating for decades..and the best excuse this company can come up with is they Did Not properly install it.

Beware of BEST USED. There are reputable companies online that sales used transmissions outside of this company. Please do your research.

7 januari 2026
Review zonder uitnodiging
Logo Best Use Auto Parts LLC

Antwoord van Best Use Auto Parts LLC

We respectfully disagree with the statements made and would like to clarify the facts for the record.

As outlined clearly at the time of purchase, we do not cover labor, installation, diagnostic, towing, or storage charges under any circumstances. This policy was disclosed prior to the sale.

Upon reviewing your order and records, the issue with the transmission was determined to be due to failure to perform mandatory CVT reprogramming, which is a required step for all CVT transmissions. Unfortunately, this procedure was not completed by your mechanic, which directly resulted in the transmission not functioning properly. Rather than completing the required reprogramming, a return was requested.

We agreed, in good faith, to accept the transmission back for a refund. However, the unit initially presented for return did not belong to us, which required additional back-and-forth communication with both you and the repair facility to locate and retrieve the correct transmission that we originally supplied.

Despite this complication, we arranged pickup at our expense, recovered the correct unit, and issued a full refund once the proper transmission was returned.

We have acted in accordance with our written policies and made every reasonable effort to resolve this matter fairly. While we regret the inconvenience caused by third-party installation errors, we fulfilled our obligations in full.

Beoordeeld met 5 van de 5 sterren

Best Use Auto

Best Use Auto was able to find a engine and get it shipped out very quickly. Although the representative said it had a turbo and it didn't it would have just been a bonus. Got the engine installed it fired up as expected and runs great no hidden issues

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Excellent experience from start to finish. Their team communicated clearly to make sure I ordered the correct car part for my vehicle, followed up promptly to confirm details, and kept me informed throughout the process. Shipping was fast and the part arrived exactly as expected. Highly recommend for their customer service and reliability.

11 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

False advertising

I ordered a cummins 5.9 engine with under 90000 miles. Thats what I paid for. I received an engine with 266,000 miles on it per Carfax. The reason I know that is they send a label with the vin. number and color of truck.

16 december 2025
Review zonder uitnodiging
Logo Best Use Auto Parts LLC

Antwoord van Best Use Auto Parts LLC

We sincerely apologize for the inconvenience and understand your concern. Thank you for bringing this to our attention. Our support team will reach out to you shortly to review the details and get this resolved as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Best use promised delivery within 5-8…

Best use promised delivery within 5-8 business days. The engine was at the mechanic’s shop on the 4th day. The mechanic found no issues with the engine. So I’m very satisfied with the results of buying a used engine from this company.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Suzzane my service rep kept me informed…

Suzzane my service rep kept me informed through the whole process through emails and text messages if I did not respond they would physically give me a call to make sure that everything was going okay the engine was delivered in excellent shape and wrapped properly the experience has been excellent

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recommend this place

Best Used Auto Parts really came through for me. I had attempted to purchase a 2005 Subaru WRX automatic transmission from 2 other businesses. The other businesses both assured me that the transmissions were automatics, but upon delivery I received manuals. Best Use Auto Parts were thorough from beginning to end, and had a transmission with low miles on it as well. The prices was affordable at $850 for 60-90k miles. Suzanne was my point of contact, and I really appreciate all of her follow through and support. Would recommend this place if they have the parts you need.

18 november 2025
Review zonder uitnodiging

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