We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

5 scatters I win £4.70 next bonus start with 20pence and guess what I ended up with 20pence so I get another bonus and get scatters within that so 26 in total It had paid me a massive £1.70 was only s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Decent enough odds, a few free to play games to win boosts but ultimately, just another bookie, quick to restrict leisure players who don't lose enough money with them.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My promotions all came back. All sorted now thanks. I am very happy with the free spins and promotions that are offered on this site. The range of slots is excellent too and the odds are pretty... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fairness, truly random slots and quick payouts without any hassle is what customers want from an online casino. I believe betano is all those things and more.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online sportwedkantoor
  2. ook in
  3. Casino
  4. Gokdienst
  5. Gokhuis
  6. Online casino/bookmaker
  7. Wedkantoor

Geschreven door het bedrijf

We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!


Contactgegevens

Houd rekening met het volgende

3,1

Gemiddeld

TrustScore 3 uit 5

392 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(392)

86 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It’s the best agenty I ever play

It’s the best agenty I ever play

30 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Thank you so much for the lovely review, we're happy to hear that you are enjoying the site. Please contact our Customer Service team if you ever need assistance with anything.

Beoordeeld met 1 van de 5 sterren

Not bonus rounds and no free spins…

Not bonus rounds and no free spins after deposit. This site is a scam do not use Betano.

30 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi Ian, thank you for taking the time to leave a review. We're sorry your experience hasn't been as you would have liked. If you would like to contact our Customer Services team either via email or using our Messaging service, they would be happy to investigate the queries you may have.

Beoordeeld met 1 van de 5 sterren

Very dodgy company

I tried to place my first bet with this company, but was told that I have restrictions on my account.
I emailed their support and got no reply.
It seems like a very dodgy company to me.

25 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi Daniel, we're sorry to learn of your situation. You're welcome to contact us by e-mail again if you wish, via help@betano.co.uk

Beoordeeld met 1 van de 5 sterren

They will block your account without explanation

Used Betano and had no issues, had great lines with basketball especially. All of a sudden the decided they wouldn't accept any more bets, no reason given and no reason offered when I asked for clarification. Joke of a company.

25 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi, we're sorry to learn of your current situation. You're welcome to contact us by e-mail should you wish to discuss this further. Our e-mail address is help@betano.co.uk

Beoordeeld met 1 van de 5 sterren

Restricted for no reason

Created an account, 20 minutes after doing so I was told I’d had my welcome offer and promotions taken away from me. Hadn’t even deposited yet, they said they couldn’t give a reason and that it was final. Nonsense

21 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi Joe, we're sorry to learn of your current situation. You're welcome to contact us by e-mail should you wish to discuss this further. Our e-mail address is help@betano.co.uk

Beoordeeld met 1 van de 5 sterren

The worst casino ever played is a scam

8 september 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hello Ela, we are sorry to learn of your recent disappointment. You're welcome to contact us by e-mail should you wish to discuss your account. This is help@betano.co.uk

Beoordeeld met 1 van de 5 sterren

Avoid this side they are scammers

Avoid this side they are scammers

30 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We're sorry to hear you are experiencing issues, please contact us via email on help@betano.co.uk or on our Messaging service, so that we can investigate for you.

Beoordeeld met 2 van de 5 sterren

Slow withdrawal system

The company said it has fast withdrawals but it couldn’t be further from the truth. 24 hours later still not even been approved, still on pending.
Surprising as they are the official betting partner of Aston Villa, but can’t pay out there players. Avoid! Much better gambling sites with instant withdrawals.

28 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Thank you for taking the time to write a review. Most withdrawals will be instant but, as we advise, if they aren't instant they can take anywhere up to 24 hours to be released. If your withdrawal has taken longer than this, please contact us via our Messaging service and one of our agents will be happy to investigate this for you.

Beoordeeld met 4 van de 5 sterren

Fantastic and highly recommended!.

24 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Thank you for your kind review, Jeff. We're glad to hear you're enjoying our site. Please don't hesitate to contact our 24/7 Customer Service team if you should ever need any assistance

Beoordeeld met 1 van de 5 sterren

Crap they lie avoid paying glitches…

Crap they lie avoid paying glitches money missing not paying bonuses completely crap company scammer and said they will review it bs again just lie and have loads different emails from people claiming be from Betano

8 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We're sorry to hear you are experiencing issues, please contact us via email on help@betano.co.uk or on our Messaging service, so that we can investigate for you.

Beoordeeld met 1 van de 5 sterren

Took over 48hrs to verify me

Took 48hrs to verify me. As I sent docs off wrong email they closed my account. So after days of waiting and countless live chats. Nothing got resolved & my time wasted.

5 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hello Bailey, we're sorry to learn of your situation; please feel free to contact us by e-mail should you wish to discuss your matter further, via help@betano.co.uk

Beoordeeld met 1 van de 5 sterren

"Non existent" welcome bonus

Signed up due to a free spins offer, after signing up the offer wasn't visible on my promotions tab. I contacted customer support who were friendly, however after 30 mins of back-and-forth no solution was provided, despite me sending the link they claimed they could not locate the promotion and refused to honour.

Not a good first impression and would definitely feel safer gambling elsewhere.

2 augustus 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry you had this experience Conor, did the agent not offer you an alternative offer?

Beoordeeld met 1 van de 5 sterren

If I can give -10 I would do.Few days…

If I can give -10 I would do.Few days ago I lost 1700£ the biggest win was 20£ on 2£ bet then nothing and nothing,totaly nothing.Today lost 300£ and got again nothing at all.What a fu*?How can a betting site stiling money this way without any warning,fee or anything?It is a clear robbing!PLEASE ANYONE AVOID THIS SITE!!!!

27 juli 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry to hear that you are unhappy with our games Adrian. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. For further information on this, please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Beoordeeld met 1 van de 5 sterren

Several deposits made

Still not happening tonight—maybe another day. Yet, judging by the reviews, it looked like a good site; then again, maybe they paid for those positive reviews...

27 juli 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry to hear this Gabin, thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

scam site avoid will not let you…

scam site avoid will not let you withdraw don't believe them when they say you can resolve it with their livechat they are conmen and liars

20 juli 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry you feel this way Jo, our agents will do their best to help you if possible.

Beoordeeld met 1 van de 5 sterren

⚠️ Terrible Payouts and No Bonuses

⚠️ Terrible Payouts and No Bonuses
I deposited £150 and played on a 20p stake, expecting a decent amount of playtime and some fair bonus triggers. Instead, I spent ages spinning with almost zero bonus chances. When a bonus finally hit, the payouts were a joke—only giving me 5x, 7x, or 8x my stake. My absolute biggest win across all the popular games was a measly 20x on Big Bass. Total waste of time and money; the RTP feels completely off. Avoid this site.

10 juli 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi Ravi, we are sorry to hear that you are unhappy with our slot games. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. For further information on this, please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Beoordeeld met 1 van de 5 sterren

Betano is the most filthy scamming…

Betano is the most filthy scamming crooks out there. So here is the thing - I’ve won some money on their slots back in January, shortly after this they restrict my account with what they called „limit loss cap” of £400 and as of then I was not able to win anything. It was always loose sessions no matter what game and stake. After two months they put some restrictions preventing me from making deposits and they blamed my bank saying it’s Lloyds blocking my deposits. Asked my bank few times and they said it’s not true. And just now I asked them nicely via live chat what is the problem and they deleted my account. Betano and their sister sites are not worth having account with them.

1 juli 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry to hear of your experience, we do always try to resolve any issues as they occur.

Beoordeeld met 1 van de 5 sterren

60 pounds in as new customer playing…

60 pounds in as new customer playing 20ps on big bass. Not even a chance off getting 3 scatters to get on bonus thats me gone. How is this 3 stars

30 juni 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

Hi John, We are sorry to hear that you are unhappy with our slot games. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. Please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Beoordeeld met 1 van de 5 sterren

Hideous welcome

Joined, account fully verified, Couldn't deposit as said use a different card. Tried another card, same thing. Said it can take 4 days to resolve, said this is hardly the welcome I would expect, they then closed the account...

29 juni 2026
Review zonder uitnodiging
Logo Betano UK

Antwoord van Betano UK

We are sorry to hear this, please contact our Live Messaging Service and an agent will be more than happy to look into it for you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer