5 scatters I win £4.70 next bonus start with 20pence and guess what I ended up with 20pence so I get another bonus and get scatters within that so 26 in total It had paid me a massive £1.70 was only s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Decent enough odds, a few free to play games to win boosts but ultimately, just another bookie, quick to restrict leisure players who don't lose enough money with them.
Bedrijf heeft geantwoord
My promotions all came back. All sorted now thanks. I am very happy with the free spins and promotions that are offered on this site. The range of slots is excellent too and the odds are pretty... Toon meer
Bedrijf heeft geantwoord
Fairness, truly random slots and quick payouts without any hassle is what customers want from an online casino. I believe betano is all those things and more.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!
Contactgegevens
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@betano.co.uk
- betano.co.uk
Houd rekening met het volgende
3,1
Gemiddeld
392 reviews
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Actually good site although I did go on…
Actually good site although I did go on live chat today as I thought I was 2x£10 free bets down but they add on within 24hrs Leandro and Laura both was great in chat friendly took time out check through things all in all very good would recommend easy site use to fast which is good that dazn site is appalling slow
30 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Luke, thanks for your wonderful review! We'll be sure to notify Leandro & Laura, have a great evening! :)
had a problek with 2fa and adam was a…
had a problek with 2fa and adam was a star. he helped me rectify my issue and get back onboard promply. 10 out of 10
29 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Wayne, thank you for your 5* rating, we're pleased to hear we could help out with your query, we'll be sure to let Adam know.
Sheigh from online customer services…
Sheigh from online customer services provided great support for my query and made me feel that my issue was being dealt with with customer satisfaction as a priority
28 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Angela, thanks for your wonderful review! We'll be sure to notify Sheigh, have a great day! :)
Ana was great and helped out with a…
Ana was great and helped out with a problem regarding the sign up offer
28 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi George, we're pleased to hear we could help out with your query, we'll be sure to notify Ana, have a great day ahead! ;)
Antwoord van Betano UK
Hi Ian, thanks for your positive review! We'll be sure to let Gina know, have a great day ahead! ;)
Great site and great customer service
I had an issue and Katherine was great and sorted it out really quickly and was really professional
27 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Sophie, thanks for your review, we're pleased to hear we could help out with your issues. We'll be sure to pass your feedback over to Katherine. Have a great week! :)
Sheigh was amazing and very helpful!
25 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Tabarek, thanks for your positive review, we'll be sure to notify Sheigh! Have a great day.
Irene the lady I spoke with on line was…
Irene the lady I spoke with on line was most helpful and sorted my issue.Thanks Irene
21 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Mr Moles, thank your for your positive review. We're pleased to hear we could help out with your query. We'll be sure to pass your feedback over to Irene. Have a great day ahead! ;)
Ana was excellent
Ana was excellent. I stupidly didn’t read the T&Cs on the welcome offer well enough and cashed out early, which meant my qualifying bet didn’t earn my free bets. I proceed to bet another qualifying bet and it didn’t work. So I started the live chat to see if anyone could help, thankfully I was placed with Ana who didn’t mess around with helping me and simply sorted my query with no hesitation. Really is excellent customer service and will bring me back to play with Betano!
19 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your fantastic feedback and 5* rating. We will be sure to let Ana know.
Credited my opening acct offer…
Credited my opening acct offer immediately after messaging them that it was not showing in my acct. No problems at all.....
18 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your lovely feedback and 5* rating
The team was amazing shei credited my…
The team was amazing shei credited my bonus as I didn't know how to do welcome offer was done in minutes great team
15 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you so much for the review! We're thrilled to hear Sheigh was able to help you out quickly with your welcome offer bonus—we'll be sure to let him know. Have a lovely day ahead!
Gina customer advisor she’s the best
Gina customer advisor she’s the best, very user friendly customer service experience, supportive and knows the policy
15 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you so much for the review! We're delighted to hear that Gina was supportive and very friendly. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
Excellent website
Excellent website, easy to use , like how you can navigate with so much ease
11 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you so much for the review! We're thrilled to hear that you are really enjoying the site . Have a lovely day ahead!
Betano is the worst
This Bookmaker is the worst what i saw. I started 5.9. with just 500$, during 5 days i won 1000$, so i had 1500$ and then they block my bets, because they wanted my ID, photos, receipt and statement, so i sent it. Today is 11.10. and i still CANT use my account, cant bets, cant withdraw my money. I called with them 5x times and still says the same sh+ts.
10 september 2025
Review zonder uitnodiging
Antwoord van Betano UK
We are sorry to hear this and ask that you contact us again via chat so we can check for an update on your documents for you. We do understand your frustration but verifying accounts is important.
Great customer service…
Great app and Alan in customer service is excellent
10 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Matthew, thanks for your review! We'll be sure to pass your feedback over to Alan. Have a weekend!
6th October
6th October: Recieved an email and text "Fancy a £5 free bet?Like sound of a £5 Free Bet? Opt in and bet £10"
7th October: Placed the required £10 bet and got the free bet.
8th October: Recived email " Account Review
You will no longer qualify for promotions
After a recent review of your account, you are no longer eligible to take part in any of our promotions.
This applies to Casino and Sports promotion across all brands operated by BV Gaming, including BetVictor, Parimatch, Heart Bingo, Smooth Spins, puntit and talkSPORT BET."
Life comes at you fast.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Simon, we're sorry to learn of said restriction on your account. Please be advised that these are purely business decisions, I'm sorry. Feel free to e-mail us to discuss this further if you wish, our e-mail address is help@betano.co.uk
Antwoord van Betano UK
Hi Andrea, thanks for your wonderful review, we'll be sure to pass your feedback over to Jim. Have a great night!
Great customer care
Gina helped me with some issues I was having and instantly resolved then
6 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Ted, thanks for your wonderful review, we'll be sure to pass your feedback over to Gina. Have a great day! :-)
Antwoord van Betano UK
Hi Andrew, thanks for your positive review, have a great day! :)
Customer Service
Irene was a big help in sorting out my free bets. Great customer service. Thank you
Had to go back but Alan sorted. 1sr class Alan
5 oktober 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi John, thanks for your awesome review, we'll be sure to notify both Irene and Alan on your feedback. Have a wonderful day! :-)
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