Betano UK  Reviews 

very helpful

Betano took 100gbp off me for a jimmy white match that never took place. When I contacted them about this they doubled down on it saying both players had taken a shot. I finally got to speak to Gina on the customer services team who looked into the matter properly and refunded me. So it’s 5 stars for Gina and none for betano, so I’ve had to settle on three

Very happy with Shia today

Good very nice

Irene was great

Pablo did a solid job in customer service

For some reason couldn't use a bonus, contacted costumer service and with Alan support all was resolved.
Thanks Alan!

Really well handled live chat interaction, Jim was polite and quickly resolved my issue.

Fin was very friendly, patient and helpful

Very helpful and sorted the issue very quickly

I had a problem with a bonus bet .And Annamarie went beyond what she had to do for me .In matter of minutes she resolved my issue .Absolutely fantastic customer care. Many thanks .10/10 .

Brilliant I bet with talk sport it's the same platform as betano and offers good bonuses. When I withdraw on g pay it credits immediately. However when I withdrew from betano it didn't. But I remember the same thing it's because they verify your first withdrawal then it's literally seconds . Thanks " louis" for clarification I was confused but now I'm not . Excellent service thankyou

Jim was very helpful....and extremely understanding when I realised I had actually just confused myself by not reading things properly. He even wished me good luck! Also, I must just add the speed of his message in reply was around a minute.....when I have contacted Skybet help in the past I would still be waiting on help when the matches were over. Very impressed, well done Jim and Betano! 👍😁

Very helpful customer service person called irene

My recommendation is genuine ,honestly fully positive! I received fast , clear and exac help I was looking for ! Thank You Betano and your team Jimm.. you the Best !!!

Excellent site, very easy to use and customer service is also excellent Jim to be specific, reassuring me that my withdrawal will be processed within 24 hours (my first withdrawal)
I would have gave 5 stars but the waiting time for withdrawals is what lets them down.
Other than that I find the site quite enjoyable and fair. And very generous with bonuses which is what I have managed a £600 withdrawal from and even better that there was no wagering attached to the bonus.

Jim gave excellent customer service, and resolved the problem I was facing. A big thank you to Jim

The site itself deserves three stars at best - bonus funds that cannot be used, and ridiculous wagering accounts - the £50 welcome bonus is not all it seems (i got my £20 free slots bonus up to £120, then it predictably dwindles back to £0).

But Gina in customer services was very helpful indeed and resolved separate bonus issue. Five stars for her.

Alan was very quick and helpful on the messaging facility

Signed up via promotion for 100 free spins all worked once I deposited money they decided to have a message come up saying I'm unable to take part in promotions (for no reason) contacted support wouldnt give a reason just say they can't give details and I'm banned from promos on betvictor talk talk even though I've never done a promo through them or even used them at all before. They basically collected my data and my money then once I'd met there wishes put a block on my account which is bang out of order. If you don't want to uphold and offer don't offer it, don't try pull in new customers, take there details and money then try and screw them absaloutley disgusting behaviour.