5 scatters I win £4.70 next bonus start with 20pence and guess what I ended up with 20pence so I get another bonus and get scatters within that so 26 in total It had paid me a massive £1.70 was only s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Decent enough odds, a few free to play games to win boosts but ultimately, just another bookie, quick to restrict leisure players who don't lose enough money with them.
Bedrijf heeft geantwoord
My promotions all came back. All sorted now thanks. I am very happy with the free spins and promotions that are offered on this site. The range of slots is excellent too and the odds are pretty... Toon meer
Bedrijf heeft geantwoord
Fairness, truly random slots and quick payouts without any hassle is what customers want from an online casino. I believe betano is all those things and more.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!
Contactgegevens
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@betano.co.uk
- betano.co.uk
Houd rekening met het volgende
3,2
Gemiddeld
391 reviews
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Well what can I say about betano other…
Well what can I say about betano other then the site is a joke, I played the same game all the time to literally spend thousands just losing none stop, 19 deposits in the past week and the game I play just dead spins constantly, I done probably 90k spins and I can nearly win 3x my bet in the last 80 deposits I've managed to withdraw once just once they claim there slots are fair and are tested by independent auditors but yet the same things happen on this game I play none stop, the amount if bonuses I've had on this game i should be rich but no because 99.99 of the time i get 0x sometimes 20/30 bonuses in a row. I dont mind losing as its gambling but to lose 79/80 deposits on the same game should be enough to tell you all you need to know about this site. Its incredibly unfair and it will never be fair, I spoke to a rep and he said at the end if the day you will lose but I've been losing none stop for 8 months it just never ends. I thought it was the slot so I went on a different site and halfed the best and won thousands of times more then I do on betano so the proof is all there on how rigged the slots on this site actually are. Save yourself time and money just choose somewhere else because all you'll do is waste you're time and money here.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
I am very sorry to hear that you are unhappy with our casino games.
All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNG’s are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.
Furthermore, as a licensed operator, we are able to reassure customers we are fully compliant with the conditions of our license and pay-out in line with our Terms and Conditions.
To provide transparency, we have enlisted eCogra to conduct an independent audit of all bets placed on the Casino/Gaming/Slots site on a quarterly basis. This audit determines the Return To Percentage (RTP%) of all Help games.
Jim was the man i got to help me out
Jim was the man i got to help me out, and he was very helpful, and gave me all the relevant help and advice. I appreciated his help, and he was very easy to communicate with. Excellent service
8 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Martin, thanks for your positive feedback! We're pleased to hear we could help out with your query today. We'll be sure to pass your feedback over to Jim, have a great weekend ahead! :)
Fantastic customer service from Jim
7 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Ian, thanks for your positive feedback! We'll be sure to pass your feedback over to Jim, have a great weekend ahead! :)
Jim was so helpful in solving my issue…
Jim was so helpful in solving my issue couldn’t of had anyone better handling it for me
5 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Jack, thanks for your kind review! We're pleased we could help our with your query. We'll be sure to pass your feedback over to Jim. Have a great week ahead! :-)
Pavol was quick to respond
Pavol was quick to respond, courteous and helpful with the resolution…thank you
5 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Neil, thanks for your kind review! We're pleased we could help our with your query. We'll be sure to pass your feedback over to Pavol. Have a great week ahead! :-)
Ana was great
Ana was great. Helped me perfectly to help a problem or any issue great person.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello George, thanks for your review. We're pleased to hear we could help with your problem We'll be sure to pass your feedback over to Ana for you!
Fast and fair
Fast and fair, they helped with my problem well
4 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Sam, thanks for your review. We're pleased to hear we could help with your problem! Have a great Monday ahead!
Ann Maria excellent customer service
Ann Maria excellent customer service.
Others could learn from her.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 5* review, It is greatly appreciated, Scott, . We will be sure to pass this feedback along to AnnMarie for you. Should you require any further assistance, please do not hesitate to contact us.
Antwoord van Betano UK
Hi Jason, we're pleased to hear you're happy with our services, thank you for your review! Have a great week ahead. :-)
Great customer service
Great customer service. Annamaria dealt with my query straight away and was very helpful.
28 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hi Caroline, we're pleased to hear we could help with your query, thank you for your review! We'll be sure to share this feedback with Annamaria. Have a great week ahead. :-)
Quick response to query and very…
Quick response to query and very helpful from Adam
23 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 4* review. It is greatly appreciated, Scott. We will be sure to pass this feedback along to Adam for you. Should you require any further assistance, please do not hesitate to contact us.
Had a problem with the app but…
Had a problem with the app but Annamaria A was very helpful and got it sorted
21 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 4* review, It is greatly appreciated, Evan. We will be sure to pass this feedback along to Annamaria for you. Should you require any further assistance, please do not hesitate to contact us.
Laura at Betano was fab!
Spoke to Laura today as I need help with an offer and she was super helpful, quick and efficient! Thank you!
21 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Laura for you. Should you require any further assistance, please do not hesitate to contact us.
Very professional helpdesk
Very professional helpdesk. Annamaria was brilliant, fast response and very helpful
20 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 5* review, It is greatly appreciated, Dariusz. We will be sure to pass this feedback along to Annamaria for you. Should you require any further assistance, please do not hesitate to contact us.
Spoke too Allen today about a query…
Spoke too Allen today about a query regarding my account ..what I spent an all bonuses.. alan was very responsive in as much as we got got the quires up too standard very quickly ..finding this alan very easy too speak with ..thank you alan
18 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 5* review, It is greatly appreciated, Paul. We will be sure to pass this feedback along to Alan for you. Should you require any further assistance, please do not hesitate to contact us.
I signed up and did the football offer…
I signed up and did the football offer to get 30 pounds free bets but wasn’t credited automatically, but messaged them and Levente credited them manually within 5 mins :)
17 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thank you for your 5* review, It is greatly appreciated, Hugo. We will be sure to pass this feedback along to Levente for you. Should you require any further assistance, please do not hesitate to contact us.
Great experience with Gina,so quick to…
Great experience with Gina,so quick to respond and sorted within minutes!
16 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Samuel, thanks for your review. We're pleased to hear we could help with your promotion! We'll be sure to pass your feedback over to Gina.
Joined via a Facebook ad
Joined, won £52. All fun and all... I like to test out sites regardless so played on. No free games.... If you're a buffalo blitz fan, don't play it here. It has the worse RTP and odds. £30 on BB and £30 on BB 2. Not a single free game, just loads of teasers.
Shame thought this site looked cool but this has shown me this site is not worth it.
Next.
Also, if you see reviews about "customer service" on a review site regarding a casino company, they are AI and false reviews. Stay away from here. The youtube video of the gameplay will be going live soon ^_^
Update £100 wagered. 40p bonus. DO NOT PLAY HERE. REPORTED TO ADR AND RESOLVER FOR DECEPTION BY FAKE REVIEWS!
Update: The typical "RNG" rubbish. To anyone who doesn't know, Casinos set the Odds and overall RTP and the provider they rent the game from sets the RTP Value, this is calculated against the RNG in favour or not. So when you are on a losing streak, that is because the casino itself has set those odds to be against you so you don't get any RTP... So don't buy what they say about RNG's - they don't tell you the whole truth :)
15 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
I am sorry to hear that you are unhappy with our slot games. Please be advised that we have no control over the outcome or bonuses within the slots games, these are all run by a random number generator, which cannot be influenced by us in any way. If you would like further details please do get in touch with us.
Didn't receive my free spins but Jim…
Didn't receive my free spins but Jim was very helpful and we got there in the end.
15 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Hello Richard, thanks for your review. We're pleased to hear we could help with your promotion! We'll be sure to pass your feedback over to Jim.
Irene was a great help and responded in…
Irene was a great help and responded in quick time
15 juli 2025
Review zonder uitnodiging
Antwoord van Betano UK
Thanks for your review. We're pleased to hear we could help with your promotion! We'll be sure to pass your feedback over to Irene.
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