I had an outstanding experience at BetterMed Urgent Care! The staff was incredibly compassionate, the service was prompt, and the facility was spotless. I felt genuinely cared for from the moment I wa... Toon meer
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Lees wat reviewers zeggen
Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there min... Toon meer
Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care,... Toon meer
Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Contactgegevens
3200 Rockbridge St., 23230, Richmond, Verenigde Staten
- 804-386-0200
- info@bettermedcare.com
- bettermedcare.com
4,5
Uitstekend
5K reviews
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Fabulous!
Promptly answered phone calls. Given results of tests as soon they came in. Staff friendly. Very professional.
17 juni 2021
Great people great service
Great people great service. Didn’t really see the need for the Covid and Flu tests. I already had Covid. I know the symptoms.
17 juni 2021
Inaccuracy on Virus Test Results
The reason for my visit was to have a “fit to fly” virus test. The visit/testing went very well. It was the error in reporting the results that cause me an entire hour of grief at the airport in Aruba. For some reason, the results appeared as if my test was antigen when the test I took was PCR as required by the Aruba government. I has to call the BetterMed office and the error was identified. The guy advised that he couldn’t send the corrected results by email and uploaded them to the Athena Health portal which I was unable to login to from outside the US. I had to call back a second time and was able to get him to fax the results. I feel like the error should not have happened as I requested a PCR test and took a PCR test.
17 juni 2021
Very efficient and kind staff
17 juni 2021
Very satisfied with the treatment that…
Very satisfied with the treatment that I received at Mechanicsville,Va location.
Diagnosed my issue fast and very courteous.
Having the X Ray capability saved me a trip to the ER.
Thanks again,
MICHAEL WAYNE DANIEL
17 juni 2021
The whole staff was very friendly &…
The whole staff was very friendly & prompt !!!
I will definitely be using Better Med as my go to when I’m unable to see my doctor ASAP . Thanks
17 juni 2021
Great visit
Great visit. I just wish they wouldn’t make you keep a credit card number on file instead of billing you any amounts that the insurance company does not pay.
17 juni 2021
I RECEIVE SUCH COMPASSIONATE AND GREAT…
I RECEIVE SUCH COMPASSIONATE AND GREAT CARE FROM DR. KEISHA CHERRY - SHE IS A WONDERFUL ADDITION TO YOUR STAFF AND I AM GREATFUL FOR HER CARE.
17 juni 2021
Very helpful people Got my results on…
Very helpful people Got my results on time. Thank you.
17 juni 2021
great service
Both myself and my husband went to better med. I went to Ashland and my husband went to the mechanicsville location. The staff was very nice and caring. Would recommend them to anyone.
17 juni 2021
My son only needed a pre-op rapid COVID…
My son only needed a pre-op rapid COVID test, but they did a great job and had us in and out of there quickly. The staff was very friendly, especially the front desk receptionist, she was very bubbly and friendly, which made us feel welcomed. The price was pretty high though and they didn't take my insurance but they were the first place I called that was able to take us that day and provide results, which is what I needed.
17 juni 2021
Fast & friendly
17 juni 2021
Very Helpful
Better Med helped me get a PCR test in less than 12 hours, allowing me to visit a sick relative in Spain. Everyone was kind and efficient.
17 juni 2021
Professional and caring staff!
I waited an appropriate amount of time to be seen. The care providers and front desk staff treated me professionally and kindly. I received care and recommendations for after care as was appropriate.
17 juni 2021
Prompt entry into office
Prompt entry into office; immediately moved to area for non-Covid-19 patients; seen quickly by nurse to answer questions; Nurse Practitioner checked the injury and ordered x-ray; NP placed a metal brace for finger and I exited by rear entrance. Excellent assistance by all parties, particularly in protecting me from accidentally encountering infectious patients. Highly recommend
17 juni 2021
COVID-19 Test
I easily made an appointment online.
Was greeted and tested swiftly.
Test results arrived within 18 hours and I received a call from the nurse.
17 juni 2021
I was treated very respectfully
17 juni 2021
Great and efficient service from all
All providing care services were extremely efficient and accommodating! Care was also provided in a very professional manner!
17 juni 2021
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