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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

It was just a matter of time before BHFO closed its doors. It used to be a fantastic store when it was ebay and when they first opened up their online store, but over the past 3-4 years. Sales were... Toon meer

Beoordeeld met 2 van de 5 sterren

Apparently "not what you expected" customer service only relates to damaged in shipping or stains. I have purchased numerous shoes at discounted final sale prices. Many are not true to size, such as... Toon meer

Beoordeeld met 2 van de 5 sterren

They certainly do NOT stand by their products!! Ordered 2 shirts they say were from a very prominent company. The sizes were ridiculous. They said they were women’s sizes, but they would fit a 1... Toon meer

Beoordeeld met 5 van de 5 sterren

BHFO has become a game-changer and savings to me and my shopping habits! At one time or another, I’ve been able to find and purchase items from at least 75% of my favorite name brands at a much lower... Toon meer

Bedrijfsgegevens

  1. Winkelen en mode

Informatie afkomstig van verschillende externe bronnen

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!


Contactgegevens

  • 20th Avenue Southwest 4520, 52404, Cedar Rapids, Verenigde Staten

  • bhfo.com

2,3

Slecht

TrustScore 2.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(115)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Bandolino boots

I ordered a pair of Bandolino boots. Came wrong size. After several email exchanges, I receive a full refund including shipping. I appreciate it. However, I think that boots were not genuine Bandolino boots. Box was real but damaged. Boots were wrong number and I think they are not genuine.

20 februari 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ask for a manager if you have an issue

Ordered over $400 worth of items. Received one defective item $6.99 and one wrong size item $11.99. I sent two emails (Wed and sat) , no response . I called today, Mon, someone immediately answered and told me to email pictures . I did, they wanted more pics, then they wanted sku numbers, a lot of emails and back and forth that took days. A manager stepped in and I was finally able to resolve, he refunded the money and apologized for the hassle. There is room for improvement and hopefully some more training can be done to ensure customers get taken care of in a timely manner with far less hassle. I will say the person I spoke to on the phone was super super nice and understanding ; it was the lack of response for my initial emails and then the back and forth with my other emails that was unnecessary. The manager was also very friendly, apologetic and understanding .

23 januari 2023
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you, Miche for your review.
I am sorry to hear that your shopping experience on bhfo.com wasn't flawless. We value your comments and we will always try our best.
Thank you for your patience and for being part of the BHFO Fashion Family!
Sofia, from the BHFO Team.

Beoordeeld met 1 van de 5 sterren

I bought several shirts as gifts

I bought several shirts as gifts. The XL size was smaller than most retailers' size large so I had to return them. They charged me shipping for the return even though their product sizing was WAY off! My total cost for shipping both ways was nearly half the cost of the shirts. I spoke with their customer service rep who basically said that's too bad.

6 december 2022
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you for your review.
For our returns, we cover the costs of shipping if there is a defect or a damage to the merchandise. For size exchange we do not offer free returns.
I am sorry this upset you and caused you an inconvenience.
This is the link to our return policy, should you need any further information: https://www.bhfo.com/pages/returns
We value your feedback and your loyalty.
Sofia, from the BHFO Team.

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Be warned that this Company will not back the warranty of a product. Under no circumstances will I recommend purchasing from this Company as they have no care factor whatsoever.

6 december 2022
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you, Jo for your review.
The majority of our products do not come with a warranty: apparel and footwear normally do not have one. Should you require to return your items, please, do not hesitate to start the return process on our website: https://www.bhfo.com/pages/returns
Sofia, from the BHFO Team

Beoordeeld met 5 van de 5 sterren

Wow to BHFO - it's the real deal!

Wow! Fast and great - the real deal! Scored a pair of Joe's jeans for $30 with shipping - $195 original price, all tags attached. I'm coming back here to shop some more!

3 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought 2 new sweater Nic &Zoe…

I bought 2 new sweater Nic &Zoe sweaters, they delivered 2 dirty, poor quality used sweaters, then, BHFO accepted return but gave a partial credit. I had contacted them the day I got the items and sent pictures. I had to contact them numerous times and had to file a dispute thru Paypal, after nearly a month I got full credit. I do not recommend.

14 oktober 2022
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you, Nita for your review.
I am sorry that it took longer than expected to get your full refund.
Should you need any further assistance with this matter, please, do not hesitate to contact our customer service.
Sofia, from the BHFO Team.

Beoordeeld met 1 van de 5 sterren

Bought shoes (Steve Madden Men's…

Bought shoes (Steve Madden Men's Antonio Sneaker) from BHFO at Amazon, paid for US shipment, US-Armenia shipment, custom clearance.
Arrived very bad shoes which probably stayed under the sun for a long time in shop facia. Send photos and asked for a refund.
1st time they said that by photos shoes are fine, 2nd time that return period is over.
Avoid this seller in Amazon.

3 november 2022
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you, Vahe for your review.
I am sorry to hear that you had a bad experience with the international shipping and the quality of your purchase. I know that customer service has already been in touch with you: should you need additional help, please, do not hesitate to email us again.
Sofia, from the BHFO Team.

Beoordeeld met 5 van de 5 sterren

satisfied

i received the correct shoes but in the wrong color which i returned to Walmart, received the credit but 3 weeks later it was reversed. The reason i was given was the wrong item was returned by me. After several frustrated attempts to get a satisfactory resolution my complaints were heard and the situation was straightened out and the credit was reinstated

25 oktober 2022
Review zonder uitnodiging
Logo BHFO

Antwoord van BHFO

Thank you, Lori for your review.
I am terribly sorry to hear that you had a bad experience with BHFO.
A representative of our customer service will get in touch with you to solve and fix this issue.
We do apologize for the inconvenience this might have caused to you.
Sofia, from the BHFO Team

Beoordeeld met 5 van de 5 sterren

Great overall ..

Great overall ... other than a shoe box being pretty beaten up and rubber banded to contain the shoes, all merchandise was in new condition and arrived timely with competitive prices.

11 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased 3 of the same style…

I purchased 3 of the same style Electric Yoga sport bras. The elastic kept rolling. I looked into the seam and found that 2 of the 3 had the elastic band poorly stitched and not anchored properly--in other words defective. I contacted BHFO's CS dept. and the apology felt half-hearted and insufficient. The email/CS rep blamed the situation on the manufacturer, and offered no refund or future discount. BHFO has lost a customer.

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Outrageous Shipping

The only reason for four stars instead of five is the incredibly expensive shipping. Luckily I had a 20% off promo code to offset the cost by a little bit, otherwise I would not have placed the order. Everything I ordered, however, was great! Very happy with the items I purchased!

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bhfo is my go to

Bhfo is my go to, why isn't it urs? Stop reading this review and go shop! You will thank me. (shipping is a lil high but its still worth it)

30 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Website Ever

I found this company randomly on Amazon when searching up Hudson jeans. Noticed the great prices on Amazon and crossed my fingers in hope they have a website - and they do! Now all I do is purchase off this website! Thank you so much for the great prices and quick shipping!

16 september 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

1 Footwear is Stripping

One of the footwear I purchased is stripping. I'm hopeful it doesn't get worse.

The other times were good and prices are AWESOME!!

27 september 2022
Review zonder uitnodiging

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