Dont use these stay far away has possible they wont have your back if any auction houses selling you goods due to wrong information on thr advert now having to taken it to court
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Very helpful indeed, and very quick. They got back to me within the hour when I raised an issue, and it was sorted to my complete satisfaction that same day. I was in communication with Darwin and... Toon meer
SCAM!!!I have recently been scammed by bidspotter I won the bid on huge extra large pallet of Amazon FBA pallet goods can include toys tools furniture home wares gift wares tech clothing and much mor... Toon meer
Had a issue with one of the auctioneer on their platform (Supreme Auctions). Who had take money for items won, but did not send them. Had made a claim with my bank, that was upheld, after Su... Toon meer
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- bidspotter.co.uk
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316 reviews
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Ripp off Universal auctions EAMA group and other…
Universal auctions EAMA group and other auction companies on this site are just advertising items from Ebay and other selling sites and putting them in their auction and charging buyers
15 december 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Dear Anthony,
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and understand why this would be disappointing.
To clarify, BidSpotter.co.uk provides the technology platform that allows auctioneers to list and run their auctions online. Each auctioneer is independently responsible for sourcing their items, setting descriptions, and managing the sale process.
We’ve shared your comments internally, as feedback like this is important to us and helps inform our ongoing discussions with auctioneers around best practices and transparency for bidders.
If you’d like to raise specific details, please contact us at customersupport@bidspotter.co.uk, and our team will be happy to review this further.
Best regards,
The BidSpotter Team
Do Not Trust sellers items on this…
Do Not Trust sellers items on this site. item purchased was not as described or as expected when it arrived in a manufacturers box but item was over 2 years old in poor condition and was deemed faulty , dangerous and do not use label included as warnings inside the box.nothing was mentioned on the auction site about these findings when I received the item.
26 november 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Leo,
Thank you for sharing your feedback. We’re very sorry to hear that your item did not meet expectations and that it arrived in poor condition. We understand how concerning and frustrating this must have been.
Please note that BidSpotter.co.uk is an online platform that enables auctioneers to showcase and sell items to bidders from around the world. Auctioneers are responsible for managing their listings, item descriptions, and dispatch.
We take concerns like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.
Best regards,
The BidSpotter Team
Scam !!Please be aware of this auction site…
Please be aware of this auction site it’s one of the worse , I order 2 pallets with returns almost everything it’s was from shein . Scam site !!!
25 november 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Fotache,
Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with your pallets and understand how frustrating this must have been.
Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. Auctioneers are responsible for managing their own listings, item descriptions, and dispatch.
We take concerns like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.
Best regards,
The BidSpotter Team
Brought.a car online I was pleased …
I brought a car online from edwards and Gerald. The car was exactly as the pictures showed. They even sent me a live video that they took the morning of the day I collected the car. It only had 2 small problems, that was able repair. I was skeptical after reading other reviews. But it all worked out very well. Just be careful of the commission and fee changes. It would buy from them again
12 november 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Martin,
Thank you for sharing your experience. We’re glad to hear that your purchase from Edwards and Gerald went smoothly and that the live video helped provide confidence in the lot. We also appreciate your note regarding commissions and fees — it’s always important for buyers to check the additional charges before bidding.
We’re pleased your experience was positive overall and look forward to supporting you in future auctions.
Best regards,
The BidSpotter Team
TERRIBLE SERVICE, the authorities need to step in.
If there was a possibility to give minus 5 stars wouldn’t hesitate to do so.
Absolute lack of customer service, selling broken, not working items and charging extremely high price for delivery, unreasonable high.
No replies on my emails etc.
DO NOT USE THEIR SETRVICES.
17 november 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Peter,
Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulties you’ve faced with your purchase, including the condition of items, high delivery charges, and delays in responses from the auctioneer. We understand how frustrating this must have been.
Please note that BidSpotter.co.uk is an online platform, and auctioneers are responsible for managing their own listings, pricing, and fulfilment of goods. That said, we take feedback like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.
Best regards,
The BidSpotter Team
Very helpful ☺️
11 november 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Good day,
Thank you for your feedback! We’re glad to hear you found our team helpful.
Best regards,
The BidSpotter Team
DONT BUY A CAR FROM EDWARDS AND GERALD…
DONT BUY A CAR FROM EDWARDS AND GERALD AUCTION THROUGH BIDSPOTTER YOU END UP PAYING DOUBLE WITH HIDDEN FEES, THEY SEND YOU A INVOICE AND PAY THAT THEN SEND YOU ANOTHER ONE THEN OFFER YOU CHEAP DELIVERY THEN DELIVER IT AND THE ENGINE IS KNOCKING AND BLOWING SMOKE (SCAMMERS BEWARE). TOOK ALL MY SAVINGS. THEY DONT ANSWER PHONE AFTER YOU PAY
23 oktober 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi David,
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with the vehicle purchase, including unexpected fees and issues with the condition of the car. We understand how upsetting and stressful this situation must have been.
Please note that BidSpotter.co.uk is an online platform that allows independent auctioneers to list and sell their own items to bidders around the world. Each auctioneer is responsible for managing their listings, payments, and the fulfilment of goods.
We take feedback like this seriously and would like to review your concerns further. Please contact us at customersupport@bidspotter.co.uk with the details of your experience so our team can assist you.
Best regards,
The BidSpotter Team
Never ever buy any car from this auction house
Never ever buy any car from this auction , other wise you will be in shit . You will end up paying double price than car market value.. all the auction house on this website they are not following EU rules . Lots of hidden charges, please stay away from these people . Be careful and stay safe and protect your hard earned money 💰.. please warn others .. specially auction house name . Richard and Maze they sell their cars on bidspotter please never buy from them and other auction house , car worth £2000 you end up paying double price almost £4100 . Please stay away .
28 september 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Zubz,
Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointment regarding the additional charges and your experience with a vehicle purchase. We understand how frustrating unexpected costs can be.
Please note that BidSpotter.co.uk is an online platform that enables independent auctioneers to list and sell their items to bidders around the world. Each auctioneer manages their own listings, terms, and fees, which are displayed in the “Additional Fees Apply” section on each lot before bidding.
We take feedback like yours seriously and appreciate you bringing this to our attention. If you’d like us to look into your experience further, please contact our support team at customersupport@bidspotter.co.uk, and we’ll be happy to review this with you.
Best regards,
The BidSpotter Team
I raised a complaint with Bidspotter…
I raised a complaint with Bidspotter regarding the trading practices of one of their "auctioneers" - highlighting that this company were in effect retailers / wholesalers who were using bidspotters auction platform to circumvent the consumer trading legislation. I highlighted the ways by which this "auctioneers" practices were inconsistent with auction law, & asked why Bidspotter do not have clear and standard trading guidelines, and enforced those rules across their "auctioneers" - my complaints were disregarded on several occasions by Bidspotter who attempted to plead ignorance of the tactics and business practices of their "auctioneers" & independence of them. Bidspotter have full knowledge of all bids placed, & the online tactics of their "auctioneers", they provide the trading platform & because of this they have the ability to enforce rules and standards across it, they have the ability to weed out dishonest practices. My request was that there should be transparency regarding the involvement of the "auctioneers" in bidding, there should be full transparency & if a lot is subject to a reserve it should be clear that that is what the bidder is bidding against, rather than the shill bidding tactic which appears to be frequently used by some of the "auctioneers" using the platform. All concerns were refuted and it was impossible to speak to anyone who would take the disreputable practices of some auctioneers seriously. I would suggest caution to anyone who bids on bidspotter.
4 augustus 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Anthony,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your concerns regarding the trading practices of certain auctioneers and the experience you’ve described.
Please note that BidSpotter.co.uk is an online platform that provides auctioneers with the tools to list and manage their own sales. Each auctioneer is an independent business and is responsible for setting and following their own terms and conditions, including reserves and bidding practices.
That said, we take reports of potential misconduct seriously. Your comments have been noted and will be shared internally for review as part of our ongoing efforts to ensure transparency and a safe bidding environment.
If you would like our team to look into your specific case further, please contact us directly at customersupport@bidspotter.co.uk
and include your registered account details.
Best regards,
The BidSpotter Team
It’s a complete scam
It’s a complete scam. They are no better than hamas
2 oktober 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Andrea,
Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not meet your expectations.
Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing listings, payments, and the fulfilment of goods.
We take reports like this seriously and want to ensure your concerns are reviewed appropriately. Please contact us at customersupport@bidspotter.co.uk with your registered account details so our team can assist you further.
Best regards,
The BidSpotter Team
Very straightforward site to do…
Very straightforward site to do business with. I will do business with them again.
1 oktober 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Albert,
Thank you so much for your kind feedback! We’re delighted to hear that you found BidSpotter.co.uk straightforward to use and that you had a smooth experience doing business through our platform.
We truly appreciate your support and look forward to having you back for future auctions.
Best regards,
The BidSpotter Team
They charge you two fees and also they…
They charge you two fees and also they send you first invoice with big sum you think you got a good deal ones you pay that second invoice comes up if you don’t pay you loose the money also they said the car runs and drive is just a scam I took the car with recovery the turbo was blown I end up paying more than a full service history car and double mileage and go through all the issues unbelievable
5 september 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi John,
We’re sorry to hear about your experience — especially regarding the unexpected second invoice and the issues with the vehicle’s condition after purchase. We completely understand how disappointing and frustrating that must have been.
Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots listed on our site, including descriptions, condition reports, invoicing, and payments.
We’ve logged your feedback and will share it with the appropriate team. If you’d like us to look into this further, please contact our Customer Support team at support@bidspotter.co.uk, and we’ll be happy to review it with you.
Best regards,
The BidSpotter Team
Hi Richard,
Hi Richard,
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with being unable to collect your items after payment and the delay you experienced in receiving a resolution from customer service. We completely understand how frustrating this must have been for you.
Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing lots, payment, and the fulfilment of goods.
We take concerns like this seriously and have logged your feedback. If you need further assistance, please contact us at customersupport, and our team will be happy to review this with you.
Best regards,
The BidSpotter Team
All that you can do is send a generic response, this shows how you care about your customers. You are a fraudulent organization that operates within the legal grey area. You owe me £935 that you deliberately took from me and closed the collection site. Your operation no matter how you describe is criminal and will be held to account.
Any one reading this, be fully aware this company or any associated companies are not to be trusted in any way. They take your money and do not deliver what you have purchased. They may be the marketing company but they are customer facing and ultimately responsible for the underlying activity.
Do not even engage with these people. They are the worst. !!!!
5 september 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Richard,
Thank you for sharing your feedback. We’re very sorry to hear about your experience, particularly regarding the payment you mentioned and the difficulties you faced with collecting your items. We completely understand how upsetting and frustrating this situation must have been for you.
To clarify, BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders worldwide. The auctioneer is responsible for managing lots, taking payment, and arranging the fulfilment of goods.
We take concerns like this very seriously, and your feedback has been logged. If you would like us to look into this further, please reach out to our Customer Support team at support@bidspotter.co.uk, and we will be happy to review the matter with you.
Best regards,
The BidSpotter Team
Took my money twice in the GAP wallet
Took my money twice in the GAP wallet. This is apparently common and they know full well about the problems !! They should not be using a system that they know takes twice the amount of money that is authorised. Now having to go through my bank’s dispute system to get the money back I treated as if I have done something wrong despite showing multiple proofs.
8 augustus 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Louisa,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve had with your GAP Wallet transactions. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world, while payments and refunds are managed by the payment provider directly.
We take concerns like this seriously and encourage you to contact us at customersupport@bidspotter.co.uk so our team can look into this further and assist you with the next steps.
Best regards,
The BidSpotter Team
SIA Group put an insane mark up on the…
SIA Group put an insane mark up on the items of around 30% incl VAT.
23 juli 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Jonny,
Thank you for sharing your feedback. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots and setting any applicable fees, including buyer’s premium and VAT.
We’ve logged your comments and shared them with the relevant team, as we use bidder feedback to support auctioneers in improving transparency and the overall experience.
Best regards,
The BidSpotter Team
Great Software and fantastic support
Always very quick to help with any problems we encounter from time to time. Great service thank you
15 juli 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Stephen,
Thank you for your kind words! We’re so pleased to hear that you’ve found our team quick to help and that you’ve had a positive experience with our service.
Your feedback means a lot to us and encourages us to keep improving the platform for all our bidders. We look forward to supporting you again in the future.
Best regards,
The BidSpotter Team
Customer service is terrible….Can’t get…
Customer service is terrible….Can’t get hold of anyone to resolve….. very poor
9 juli 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Steve,
Thank you for your feedback. We’re sorry to hear about the difficulty you’ve had reaching us, as we understand how frustrating it is when you need support and can’t get through.
If you’d like, please contact us at customersupport@bidspotter.co.uk and a member of our team will be happy to assist you. We’ve also noted your comments internally, as they help us improve our customer service and bidder experience.
Best regards,
The BidSpotter Team
Absolute Scam site Do not use
Absolute Scam site Do not use
Purchased a van on the site, Paid for within 24 hours. now noboby knows where the van is, seems like there individuals just using the site to Scam as Bidspotter has no control on them
I think the Police need to start getting involved with this site
1 juli 2025
Review zonder uitnodiging
Antwoord van BidSpotter.co.uk
Hi Michael,
Thank you for taking the time to share your experience. We understand how concerning and frustrating it must be when a high-value purchase like a vehicle does not go as expected.
To clarify, BidSpotter.co.uk provides the online platform where auctions take place, while the auctioneer is responsible for item descriptions, payments, and fulfilment.
We’re sorry to hear about the difficulties you’ve encountered. If you’d like, please contact us at customersupport@bidspotter.co.uk
for further assistance. We’ve also logged your feedback internally, as it helps us continue working with auctioneers to improve bidder confidence and best practices across the marketplace.
Best regards,
The BidSpotter Team
never had the vehicle for sale
k bid and won a vehicle through here with select assets when paid asked when i could collect they said they did not actually have the vehicle ??? was told i could either have a refund or wait until they had something i said no i will have a refund this was over £40k they refunded minus over £9k for their fees for what avoid i am now fighting for the money back
15 mei 2025
Review zonder uitnodiging
I’ve had a mostly positive experience
I’ve had a mostly positive experience using BidSpotter. The platform gives access to a wide variety of auctions, especially for industrial and commercial equipment, which is exactly what I needed. The bidding process is smooth, and I appreciate the detailed lot descriptions and real-time updates during auctions.
One area that could be improved is the user interface—it can feel a bit outdated and occasionally laggy, especially during high-traffic bidding windows. Also, more transparency around buyer’s premiums and shipping options would be helpful.
Overall, BidSpotter is a solid choice for both occasional buyers and professionals looking for quality auction opportunities.
15 juni 2025
Review zonder uitnodiging
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