BidSpotter.co.uk Reviews 

316
•
TrustScore 2 uit 5

2,1

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Beoordeeld met 1 van de 5 sterren

Dont use these stay far away has possible they wont have your back if any auction houses selling you goods due to wrong information on thr advert now having to taken it to court

Beoordeeld met 5 van de 5 sterren

Very helpful indeed, and very quick. They got back to me within the hour when I raised an issue, and it was sorted to my complete satisfaction that same day. I was in communication with Darwin and... Toon meer

Beoordeeld met 1 van de 5 sterren

SCAM!!!I have recently been scammed by bidspotter I won the bid on huge extra large pallet of Amazon FBA pallet goods can include toys tools furniture home wares gift wares tech clothing and much mor... Toon meer

Beoordeeld met 1 van de 5 sterren

Had a issue with one of the auctioneer on their platform (Supreme Auctions). Who had take money for items won, but did not send them. Had made a claim with my bank, that was upheld, after Su... Toon meer

Bedrijfsgegevens

  1. Online veilingwebsite
  2. ook in
  3. Online marktplaats

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Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


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2,1

Slecht

TrustScore 2 uit 5

316 reviews

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2,1

Alle reviews

(316)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid this website

Avoid this website
The service was extremely disappointing, and I wouldn't recommend this place to anyone.I purchased a van from Edwards & Gerald Auctioneers, but the information provided was incorrect.
I feel compelled to share my thoughts. From the outset, it was clear that the level of professionalism was lacking. The staff seemed disinterested and unhelpful, which set a negative tone for the entire interaction. I encountered multiple issues, and when I reached out for assistance, my concerns were met with indifference.

What was particularly frustrating was the lack of communication; I sent several emails seeking clarification and support, but I received no response. It felt as though my inquiries were being completely ignored, which is unacceptable in any customer-focused business. Overall, the entire experience left me feeling undervalued and frustrated, and I would strongly advise others to consider alternative options. I certainly won't be returning.

30 augustus 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 5 van de 5 sterren

Great online customer help.

Great online customer help.
Pointed me in the right direction to resolve a problem very promptly

29 augustus 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform, and our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

Quick and easy service from James

Quick and easy service from James

22 augustus 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform. James from our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

allways use them .Remember to check…

allways use them .Remember to check where the goods are

5 augustus 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 1 van de 5 sterren

Leave well alone

Keep well away supreme and this site are pathetic bought electric jet washer no box tatty missing items hose frayed and leaking power cable sliced through both companies customer services dept pathetic. DONT TRUST THEM OR DESCRIPTIONS

18 juni 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 1 van de 5 sterren

Bidded on machine that was already sold

Bidded on machine .
Received Instant email at 2.30 pm wanting payment by 5pm .
Made payment promised delivery following week ! Had no reply ! sent over 6 emails . 10 days later having thousands of pound in there bank to tell me the client has sold it !
Still waiting for my money and thinking of taking legal action , ( binding contract they say )
Keep away !!! Or before payment make sure the item is still available ,

5 juli 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 1 van de 5 sterren

Dealt an karcher jet wash

I would not buy anything off this site or supreme auctions they sell you faulty products that they must know don’t work as long as they get there 20% they not bothered if it works or not

10 juni 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 5 van de 5 sterren

As a newbie I had LOADS of questions

As a newbie I had LOADS of questions, the staff both via phone and email were fantastic. Customer service was top notch.

9 mei 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform, and our Customer Service team will be delighted to hear your feedback!

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

It was so easy to register quick and…

It was so easy to register quick and clear well done well pleased

10 juni 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 1 van de 5 sterren

It's a platform hosting auction house scams

As a platform for auctioneers, you would expect a degree of vetting. Very disappointed to learn that they do not care about buyers being scammed by auction houses, and will take no responsibility for your loss. Perhaps not surprising as that's how they make their money. They should be ashamed of being associated with Alexander Aurelius auctioneers who hide behind the 'unchecked clause' and send any old rubbish to the buyers. Reported to Trading Standards and the Police.

19 mei 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 5 van de 5 sterren

I have lot of correspondence

I have lot of correspondence. Now I need to contact seller to know is car manual or automatic. I need manual car!!!

27 mei 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review!

If there is anything our team can facilitate with please do reach us to us by emailing customersupport@bidspotter.co.uk who would be happy to assist you.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

Effingham road

The Effingham road site is a credit to the staff. So well run and organized. Also lads there are always cheerful and helpful.

22 mei 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 2 van de 5 sterren

Be Careful

Am not sure what to say about this site . and am giving a 2 jsu tbecause once they did help BUT the auctions they do Most are auctions that the ventors has no online auctions of there own , and they side with them all the time ie
Last christmas i had stuff to pay from a auction and 2 weeks before christmas card got hacked and if this happened to anyone you know the bank will le tylet you pay anything until its sorted rang the auctioneer and tryed to explain might as well have talked to teh wall got blocked by them then about 3 months ago anotehr auction site was selling medical items and sayng they were new ok yes maybe they were so bid on some then asked what did was on the battery and it was about 11 months roughly and the batterys are about 2/300 £ so like they were selling items that was old stock as a defeb has a battery with at less 5 years Enma said they were taking court prceeing told them to go ahead as 1 i wood let ppl know what they are hiding and the old stock they are selling a medical item must have the battery life on it ....so got blocked again THEY take the side on the ventor every time doesnt matter why or waht the season you have so aye they are init for themselves

1 april 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 5 van de 5 sterren

Great experience

Great website, easy to use and the auction format is very exciting!

14 december 2023
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 1 van de 5 sterren

Basically, a total waste of time

Waited 5 days for the end of the auction, had the highest of 20 bids, waited until the seconds countdown to finish and lo and behold, the following message was displayed:"Auctioneer has chosen not to publish the price of this lot". Basically, they decided to withdrawn the item on the last second of the auction. A complete waste of time. Avoid using this auction site.

22 april 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thank you so much for taking the time to share your thoughts about bidspotter.co.uk

We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.

Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.

Sending you our best wishes,
The Bidspotter UK team

Beoordeeld met 5 van de 5 sterren

Very professional and efficient.

Very professional and efficient.

11 april 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

A great team of helpful staff

A great team of helpful staff, knowledgeable and eager to assist you on your journey of buying 2nd hand equipment. I've dealt with them successfully a few times now and always impressed.

Rich

22 maart 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform. Our Customer Service team will be delighted to hear your feedback.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

Very professional service from…

Very professional service from Universal auction group,
Great service
Will be using again
Thanks

11 maart 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

Honest, Fair and Upfront

Universal Auctions have been really excellent throughout. Have bought and sold large plant on there and they've been honest and upfront and extremely helpful often working to very tight timelines. Adrian has been excellent and is honest and upfront in his dealings. Great service, wouldn't use a different Auctioneer. Fair fees also, highly recommended.

29 februari 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

Beoordeeld met 5 van de 5 sterren

Respect

Nice and good

26 februari 2024
Review zonder uitnodiging
Logo BidSpotter.co.uk

Antwoord van BidSpotter.co.uk

Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.

We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.

Best Wishes,
The Bidspotter UK Team

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