Ordered a shower screen on line and it was delivered in a couple of days ,quicker than I expected and when I had a query and emailed them about it ,it was responded to so quick ,great service and grea... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent customer service. Daisy quickly resolved a pricing issue with an item in my basket. She was friendly, helpful and had the problem solved within minutes. Highly recommended.
Bedrijf heeft geantwoord
Very helpful with queries from Lauren and Ellie G . Unfortunately I had to return goods for unforeseen problem and had to return a very good product.
Bedrijf heeft geantwoord
I had a very positive experience dealing with Big Bathroom Shop Ireland. Their customer service was exceptional from start to finish and nothing was ever too much trouble. Any queries I had were dealt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Big Bathroom Shop is the home of affordable bathroom luxury. Since 2007 we have been selling bathroom suites, baths, brassware, heating, bathroom furniture, shower enclosures, basins, toilets and accessories online - everything you need to create your dream bathroom, all at extremely competitive prices. At Big Bathroom Shop you’ll find an amazing selection of products in our premium collections to choose from. So, with so much choice, the only thing you might need help with is deciding your perfect bathroom - but do not worry, we're here to help with that too!
BigBathroomShop.ie Details
Geschreven door het bedrijf
- BigBathroomShop.ie 30 Day Money Back Guarantee
- If for any reason you are not 100% happy with the quality of your purchase, BigBathroomShop.ie offers an impressive 30 day money back guarantee. Free delivery available. 100% secure shopping with BigBathroomShop.ie
Free Delivery Available
Free standard delivery for orders over €399*
By shopping at Big Bathroom Shop you can benefit from a quick and efficient delivery service.
*Our standard delivery option is 2-7 working days free to mainland Ireland for orders over €399. There is a €19.95 delivery fee for orders under €399
Contactgegevens
4,7
Uitstekend
688 reviews
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Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your review.
We are glad everything went smoothly from ordering to the installation — that is exactly what we aim for. If you ever need anything else, we are here to help!
Many thanks.
Lauren
BigBathroomShop IE
Great service
Great service
I had an issue with a toilets seat that was broken and an agent called Holly was very helpful to sort that out. Great job!
10 december 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your 5* review!
We are very pleased to hear Holly was able to assist you efficiently with your query.
We appreciate you taking the time to share your experience and we hope to be able to work with you again in the future!
Kindest regards,
Ellie
BigBathroomShopIE
Excellent customer service
Really good range of products and decent value. Had a small issue with a a slightly damaged product on arrival. Was replaced promptly. Very good customer service
10 november 2025
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your 5* review!
We are sorry to hear your order initially arrived damaged but are pleased to hear it was resolved quicky by our team.
Kindest regards,
Ellie
BigBathroomShopIE
Exemplary customer service at Big…
Exemplary customer service at Big Bathroom Shop. I called to return a shower enclosure. Kathryn, the customer service rep was brilliant. Knowledgeable competant friendly and extremely helpful. Arranged superfast collection and even contacted me afterwards to ensure all had happened as it should. Top class customer service.
9 december 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that Kathryn provided such a positive experience and that everything with your return went smoothly. We will be sure to pass on your kind words to her - it really means a lot to the team.
We appreciate you taking the time to share your experience and we hope to be able to work with you again in the future!
Many thanks.
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you found our service first class. Your support means a lot to us!
Many thanks.
Lauren
BigBathroomShop IE
Great arrived in good time.
Great arrived in good time.
Customer service was very good.
19 november 2025
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are pleased to hear that your order arrived in good time and that you were happy with our customer service. We really appreciate your feedback.
Many thanks.
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that you appreciated our communication and speedy delivery. We hope to be able to work with you again in the future.
Many thanks.
Lauren
BigBathroomShop IE
Good product .
Good product .
Great to deal with .
Prices were low for what we got .
Searched a lot of other places and this company were the best .
24 november 2025
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that you are happy with the product and found us great to deal with. It is wonderful to know that after searching around, you felt we offered the best value.
We really appreciate your feedback and we hope to be able to work with you again in the future - if you need us!
Many thanks.
Lauren
BigBathroomShop IE
Missing components
I didn’t get all d components at first but d situation was resolved quickly
10 november 2025
Antwoord van Big Bathroom Shop Ireland
Dear Kay,
Thank you for your recent review.
We’re sorry that some components were missing initially, but we’re really glad to hear the situation was resolved quickly. If you need anything else at all, please don’t hesitate to get in touch.
Thanks again for your feedback and for giving us the chance to put things right.
Kindest Regards,
Olivia
BigBathroomShop IE.
I was delighted with my order
I was delighted with my order. Customers service very friendly and easy to talk to. Very quick to respond.
4 december 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your review.
We are delighted to hear that you were happy with your order and that our customer service was friendly and responsive. If there is anything we can do to make your next experience a full 5 stars, we would love to hear your feedback. Thanks again for choosing us!
Kindest Regards,
Lauren
BigBathroomShop IE
Very professional
Was having a frustrating delivery issue as the courier was delaying continuously. Holly contacted them and also me and resolved the issue very fast. Great customer service.
2 december 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are really sorry for the frustration caused by the courier delays, but we are delighted to hear that Holly was able to step in and get everything sorted quickly for you. We truly appreciate your patience and your kind words about our customer service. If you ever need anything else, we are here to help!
Many thanks.
Lauren
BigBathroomShop IE
Prompt delivery and excellent value for…
Prompt delivery and excellent value for money.
18 november 2025
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you were pleased with the prompt delivery and great value. We truly appreciate your support and we hope to be able to work with you again.
Many thanks.
Lauren
BigBathroomShop IE
Product delivery was as promised and…
Product delivery was as promised and again great product quality
14 november 2025
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review.
We are delighted to hear that your delivery arrived as promised and that you are pleased with the product quality. We really appreciate your feedback and we are here if you need anything else!
Many thanks.
Lauren
BigBathroomShop IE
Great bathroom shop
Everything arrived on time and as described. We had a small problem with one of the items and it was replaced immediately. Customer service was excellent.
27 november 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are so glad that everything arrived on time and as described. Although we are sorry that one item had an issue, we are delighted that we could resolve it quickly for you. Your kind words about our customer service mean a lot to us. If you need anything else at all, we are always here to help!
Many thanks.
Lauren
BigBathroomShop IE
Amazing customer service
Products are great price, I have yet to get them delivered and see the quality but everything seems great for now. I made a purchase during Black Friday and forgot to apply the discount code, after contacting customer service, Debbie was quick to issue a refund on the discount I forgot about.
Amazing service. Can’t wait to receive my bathroom.
29 november 2025
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are really pleased to hear that you found the products at a great price and that your experience so far has been positive. It is wonderful to know that Debbie was able to quickly sort out the Black Friday discount for you and we will be sure to pass along your kind words.
If you need anything at all in the future, we are always here to help!
Many thanks.
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Dear Paul,
Thank you for the great review! We’re delighted to hear you’re happy with the product and that the delivery was quick. We really appreciate your support!
Kindest Regards,
Olivia
BigBathroomShop IE.
Steer clear of..nightmare from start to…
Steer clear of..nightmare from start to finish.If you battle fountain shower in Ireland I would not recommend this company!!
8 september 2025
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your review.
I appreciate the time you have taken to discuss your feedback further, on the telephone this afternoon.
Once again, I am very sorry for the issues you have experienced during the installation. I have taken a look into this with our Technical Department and they have advised that tiling down onto the shower tray, can cause you to lose adjustment. Unfortunately, as the tray has not been installed as per our guidance, this has meant that the door is too long. As it has been drilled and siliconed into place, we would not be able to accept this as a return on this occasion.
If you have any further requirements we can help you with in the meantime, please do not hesitate to contact us again.
Kindest Regards,
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that your order arrived on time and that you are pleased with the quality. It is great to know everything was just as you expected.
We really appreciate your feedback and we hope to be able to work with you again in the future!
Many thanks.
Lauren
BigBathroomShop IE
I bought a shower mixer but then…
I bought a shower mixer but then canceled the order. The return process was flawless. The customer service team were excellent and so so so helpful. I would have no hesitation recommending this supplier.
Excellent.
5 november 2025
Antwoord van Big Bathroom Shop Ireland
Dear Michael,
Thank you so much for your lovely review! We’re really glad to hear that the cancellation and return process went smoothly and that our customer service team were able to help. Your recommendation means a lot to us.
If you ever need anything in the future, we’re always here to help. Thanks again!
Kindest Regards,
Olivia
BigBathroomShop IE.
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are glad that the product, price, and fast delivery were just what you were looking for. We appreciate the time taken to leave your feedback and we hope that we can work together again in the future.
Many thanks.
Lauren
BigBathroomShop IE
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