Ordered a shower screen on line and it was delivered in a couple of days ,quicker than I expected and when I had a query and emailed them about it ,it was responded to so quick ,great service and grea... Toon meer
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Lees wat reviewers zeggen
Excellent customer service. Daisy quickly resolved a pricing issue with an item in my basket. She was friendly, helpful and had the problem solved within minutes. Highly recommended.
I had a very positive experience dealing with Big Bathroom Shop Ireland. Their customer service was exceptional from start to finish and nothing was ever too much trouble. Any queries I had were dealt... Toon meer
Bedrijf heeft geantwoord
Great service from start to finish with Big Bathroom themselves. Especially there quick chat service on WhatsApp. Always there to guide you and answer any questions. The only thing that I would giv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Big Bathroom Shop is the home of affordable bathroom luxury. Since 2007 we have been selling bathroom suites, baths, brassware, heating, bathroom furniture, shower enclosures, basins, toilets and accessories online - everything you need to create your dream bathroom, all at extremely competitive prices. At Big Bathroom Shop you’ll find an amazing selection of products in our premium collections to choose from. So, with so much choice, the only thing you might need help with is deciding your perfect bathroom - but do not worry, we're here to help with that too!
BigBathroomShop.ie Details
Geschreven door het bedrijf
- BigBathroomShop.ie 30 Day Money Back Guarantee
- If for any reason you are not 100% happy with the quality of your purchase, BigBathroomShop.ie offers an impressive 30 day money back guarantee. Free delivery available. 100% secure shopping with BigBathroomShop.ie
Free Delivery Available
Free standard delivery for orders over €399*
By shopping at Big Bathroom Shop you can benefit from a quick and efficient delivery service.
*Our standard delivery option is 2-7 working days free to mainland Ireland for orders over €399. There is a €19.95 delivery fee for orders under €399
Contactgegevens
4,7
Uitstekend
686 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Simple easy sensible pricing in fact…
Simple easy sensible pricing in fact incredible compared to what I was getting quoted elsewhere. Speedly delivery and really fancy pants products.
24 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear you were impressed with our pricing, speedy delivery and, of course, our products! It is great to know we could offer such good value compared to other quotes. We really appreciate your support and hope that we can work together again soon.
Kindest Regards,
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear you are pleased with the quality of our products. We really appreciate your support and hope to be able to work with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
Great service from start to finish with…delivery company I would look at if I was BigBathroom
Great service from start to finish with Big Bathroom themselves. Especially there quick chat service on WhatsApp. Always there to guide you and answer any questions.
The only thing that I would give a thumbs down to was the delivery service. It wasn't with Big Bathroom themselves so I wont take away a star from them.
Dascher company deal with Ireland deliveries, and they weren't very punctual. Never showed up on two dates they booked us to deliver
13 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you have received great service from start to finish and found our WhatsApp team helpful and informative.
We are sorry to hear about the delays with your delivery, and we really appreciate your understanding that this service is handled separately from Big Bathroom Shop.
Thank you again for choosing us, and we hope you enjoy your new bathroom!
Kindest Regards,
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Dear Eugene
Thank you for your wonderful review!
We are so pleased to hear that your delivery was on time and that you received great service. It's fantastic to know that everything was as advertised. We truly appreciate your feedback.
Kind regards,
Megan
BigBathroomShop.IE
Delivery times not as advertised
Standard Delivery advertised as 2-7 days.I ordered the item on the 19th of august and still waiting to receive item as of September 3rd
19 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Dear Darragh,
Thank you for taking the time to speak with me this morning.
Please accept our sincere apologies for the delay in receiving your order and for any inconvenience and frustration this may have caused.
We are pleased to see that your order has now been delivered, and we hope you are happy with the products received.
Should you have any questions or require any further assistance, please do not hesitate to get in touch. We will be more than happy to help.
Kind regards,
Megan
BigBathroomShop.ie
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your lovely feedback!
We’re delighted to hear you had a great experience and we really appreciate your support.
We look forward to welcoming you back again in the future!
Kind regards,
Ellie
BigBathoomShop IE
Very helpful online chat with Amelia
Very helpful online chat with Amelia, very informative, thank you!
3 september 2026
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your lovely review!
We’re so pleased to hear that Amelia was able to provide such helpful and informative support through our online chat.
We’ll be sure to pass your kind feedback on to her. 😊
Kind regards,
Ellie
BigBathroomShop IE
Had to contact the team over my order
Had to contact the team over my order, super efficient and super nice to deal with.
Excellent all round
19 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your fantastic feedback!
We’re delighted to hear our team was efficient, friendly and able to assist with your order.
We really appreciate your kind words and hope to help you again in the future!
Kind regards,
Ellie
BigBathroomShop IE
Great service and after customer…
Great service and after customer service was extremely helpful
4 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Good morning,
Thank you for your lovely review!
We’re delighted to hear you received great service and that our customer service team were able to assist you.
We really appreciate your feedback and support!
Kind regards,
Ellie
BigBathroomShop IE
I had misplaced my order details
I had misplaced my order details, but the live chat was quick and easy to use, with hardly any waiting time and a real person rather than a bot. Lauren helped address my issue promptly and efficiently.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
I’m really pleased to hear that our live chat was quick and easy to use, and that I could help resolve your issue promptly. It was a pleasure assisting you, and I really appreciate your kind words.
Kindest Regards,
Lauren
BigBathroomShop IE
very good quvality of bathroom products…
very good quvality of bathroom products .... docus on enviroment bog plus ...and amazing custumer service... especial Lauren who took time to aswear all my questions
24 augustus 2026
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you are pleased with the quality of our bathroom products and our focus on the environment. It was an absolute pleasure helping you with your questions, and I’m so pleased I could assist! Thank you for your kind words and for choosing us.
Many thanks.
Lauren
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that your delivery was super fast. We really appreciate your feedback and support and we hope to be able to work together again in the future.
Many thanks.
Lauren
BigBathroomShop IE
Excellent service from first phone…
Excellent service from first phone conversation to delivery of the goods
4 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Good morning,
Thank you for your fantastic feedback!
We’re delighted to hear you received excellent service from your initial conversation with our team right through to the delivery of your goods.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Ellie
BigBathroomShop IE
Easy to order and delivered on time
Easy to order and delivered on time. Product was exactly as described. Will order from them again
4 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Good morning,
Thank you for taking the time to leave such a lovely review!
We’re delighted to hear you found the ordering process easy, your delivery arrived on time, and the product was exactly as described. It’s fantastic to know you’d choose to order from us again.
We really appreciate your support and look forward to welcoming you back in the future!
Kind regards,
Ellie
BigBathroomShop IE
I ordered a set of mixer taps straight…
I ordered a set of mixer taps straight from the on line website and they were delivered very efficiently in a matter of days. Great delivery and great quality products.
3 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you were pleased with the quality of your mixer taps and that your order arrived quickly and efficiently. We really appreciate your support and hope you enjoy your new taps!
Many thanks.
Lauren
BigBathroomShop IE
Recycling of timber packaging.
The items arrived on time as advised and in good order, they arrived on a large timber pallet which the delivery person said they would call back to remove as i have no way to dispose of such a large pallet base. Unfortunately they did not return which left me with significant costs to get someone to dispose of the base.
4 augustus 2026
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your review.
We arre sorry to hear about your experience with the pallet delivery. Due to the size and fragility of the items on your order, it was delivered securely on a pallet, to ensure the safe arrival. Usually our customers would be expected to dispose of the pallet as it is considered to be part of the packaging.
However, as the haulier advised that they would return to collect the pallet and unfortunately did not, we appreciate the inconvenience caused. We have contacted you directly to discuss this further.
Kindest Regards,
Lauren
BigBathroomShop IE
Good stuff but confusing delivery
22 juli 2026
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your feedback!
We’re pleased to hear you were happy with the products, although we’re sorry to hear the delivery process was confusing.
We have since contacted you further regarding this to discuss your experience and look into the concerns raised.
We really appreciate your feedback and hope you’re enjoying your purchase!
Kind regards,
Ellie
BigBathroomShop IE
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your lovely review!
We’re so pleased to hear you were happy with the speedy delivery, service and quality of our products.
We really appreciate your feedback and hope you enjoy your purchase! 😊
Kind regards,
Ellie
BigBathroomShop IE
Great experience overall
Great experience overall. Timely delivery to Ireland, high quality shower enclosure, and excellent customer service. Was able to quickly sort a couple of issues including arranging a return collection, thanks to Lauren who has been super helpful in assisting with my queries.
Highly recommend!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
I am delighted to hear that you were happy with the shower enclosure, delivery to Ireland, and the service you received. I am especially pleased that I was able to assist with your queries and help resolve the issues quickly, including arranging the return collection. Thank you for your recommendation — it really means a lot to us!
Should you require any further assistance at all, just let us know!
Kindest Regards,
Lauren
BigBathroomShop IE
Review
Quality products, value for money and excellent customer care in my experience.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Big Bathroom Shop Ireland
Good afternoon,
Thank you for your lovely review!
We're delighted to hear you were pleased with the quality of our products, value for money and the customer care you received.
We really appreciate you taking the time to share your experience with us!
Kind regards,
Ellie
BigBathroomShop IE
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