BigParking Reviews 

130
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I use Big Parking regularly for football matches. The price is competitive and will remain the same for the 25/26 season too. It's easy to book and as its automatic number plate recognition you can re... Toon meer

Beoordeeld met 5 van de 5 sterren

Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful. Lionel Primary School Parking. Have just read some reviews reg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Used their service to park at a school playing grounds near Villa Park for the recent GnR concert. Poorly organised and took us over an hour to depart at the end because no staff member was directing... Toon meer

Beoordeeld met 2 van de 5 sterren

Booking was easy enough, however, the night before our concert, they change the location of our car park not once but twice! The second change resulted us having to park 40 minutes walk away fr... Toon meer

Bedrijfsgegevens

  1. Openbare parkeerplaats
  2. Evenementenbureau
  3. Parkeergarage

Geschreven door het bedrijf

BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 7% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(130)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very well organised

Very well organised, incredibly easy to use, and the staff are very friendly and helpful. To top it all, the convenience made the whole evening a lot more enjoyable.

22 januari 2025
Logo BigParking

Antwoord van BigParking

Thanks Ian! Looking forwards to welcoming you back to one of our parking locations!

Beoordeeld met 5 van de 5 sterren

Well monitored with good parking…

Well monitored with good parking directions given. Easy access.

22 januari 2025
Logo BigParking

Antwoord van BigParking

Thanks for your feedback Malcolm! I'll let the team know! Looking forwards to welcoming you back to one of our parking locations!

Beoordeeld met 5 van de 5 sterren

Good car parks

Good car parks, easy to use website and friendly staff on the gates.

22 januari 2025
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Antwoord van BigParking

Thanks Mark! The staff love it when we get great feedback!

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book. At destination the staff were friendly, helpful and efficient

22 januari 2025
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Antwoord van BigParking

Thanks for your Review Rodney!

Beoordeeld met 5 van de 5 sterren
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Antwoord van BigParking

Thanks John! I'm glad we could help you find matchday parking for Plymouth Argyle. Looking forwards to welcoming you back to any of our other nationwide parking locations!

Beoordeeld met 5 van de 5 sterren

Excellent - 5 Stars

Excellent company - always reliable and offer great service. The parking opportunities are limited around the CBS Arena, but these guys offer great sites, well marshalled and reasonable distances from the ground. Would definitely recommend. Any interactions have always been polite and friendly. 5 stars.

22 januari 2025
Logo BigParking

Antwoord van BigParking

Thanks Caroline! Don't tell any of the other clubs but Coventry is actually our favourite. We love supporting other fans with parking

Beoordeeld met 5 van de 5 sterren

Coventry arena

Great location and very efficiently met on arrival. Exit was equally straightforward

25 januari 2025
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Antwoord van BigParking

Thanks Neil!

Beoordeeld met 1 van de 5 sterren

Cancelled at the 11th hour.. no refund..yet

We booked parking for the Manchester United Vs Southampton game.

It was cancelled at 10am on matchday, due to unforeseen circumstances!

I am still waiting for my refund and will be putting the charge into dispute with my credit card provider.

On the positive side we found a car park closer to the ground at at £5, half the price of this lot, cheers!

16 januari 2025
Review zonder uitnodiging
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Antwoord van BigParking

Hi Hugh,

We've requested some more information from you so we can follow up.

I'm sorry felt the need to leave a one-star review instead of contacting us directly for a quick resolution.

As soon as you provide the requested information I can check to see if the refund has been actioned for you.

Beoordeeld met 4 van de 5 sterren

Could of been clearer with parking address.

I've only given 4 stars because when I booked for Bristol City it didn't give me the full address of the parking at the university.

25 december 2024
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Antwoord van BigParking

Hi Rocket!

Thanks for the feedback. We've now made the address clearer on our confirmation emails for Match Day and Event Parking at Ashton Gate Stadium.

All the Best!

Beoordeeld met 1 van de 5 sterren

Parked through this company at West…

Parked through this company at West Brom game At Mercure hotel. Paid 10 quid. Roadworks at exit meant we took an hour to get out. Then got fined 60 quid. Appealed but I wonder how many get stitched up. Even without roadworks this car park is difficult to exit for a game as it is in a cul de sac which gets full.

23 november 2024
Review zonder uitnodiging
Logo BigParking

Antwoord van BigParking

Thank you for your feedback, and we’re sorry to hear about your experience parking at the Mercure Hotel for the West Brom game.

We aim to provide a smooth and convenient service for all customers, but we understand how frustrating delays caused by roadworks or high traffic volumes can be, particularly on match days. Unfortunately, external factors like temporary roadworks are beyond our control.

Regarding the penalty charge, we’re more than happy to assist you in following up on your appeal. Please reach out to our customer service team with your parking details, and we’ll do everything we can to support you.

Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Should you have any further concerns or questions, please don’t hesitate to contact us.

Best regards,
The BigParking Team

Beoordeeld met 1 van de 5 sterren

Turned me away with wheelchair van to…

Turned me away with wheelchair van to access a disabled space near my church. Had to take my disabled passenger much further away. Arrived at my destination to find able bodied people being allowed in to park. "My supervisor has just said we're allowed to let people in for church now". Nice one. Not. Unapologetic and giving the same "explanation " over and over again.

17 november 2024
Review zonder uitnodiging
Logo BigParking

Antwoord van BigParking

Hi, Not entirely keen on the implication we were allowing able-bodied people to park and not others.

Your review is not a fair reflection of the fact that when you first arrived - the road was closed and when you returned later it was not.

I'm sorry you were inconvenienced.

Beoordeeld met 5 van de 5 sterren

Easy check in via ANPR system

Easy check in via ANPR system , nice parking spaces and very well lit up at nighttime , full security on site , nice easy access back onto the M6 J

25 augustus 2024
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Antwoord van BigParking

Thanks Nigel!

Beoordeeld met 4 van de 5 sterren

Pleasent staff at location as always

Pleasent staff at location as always. Note ; you still owe me £10 from a previous double booking.

25 augustus 2024
Logo BigParking

Antwoord van BigParking

Thanks for the review Steve! Can you call or email and ask for Ria. We'll get this sorted for you

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