BigParking Reviews 

130
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I use Big Parking regularly for football matches. The price is competitive and will remain the same for the 25/26 season too. It's easy to book and as its automatic number plate recognition you can re... Toon meer

Beoordeeld met 5 van de 5 sterren

Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful. Lionel Primary School Parking. Have just read some reviews reg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Used their service to park at a school playing grounds near Villa Park for the recent GnR concert. Poorly organised and took us over an hour to depart at the end because no staff member was directing... Toon meer

Beoordeeld met 2 van de 5 sterren

Booking was easy enough, however, the night before our concert, they change the location of our car park not once but twice! The second change resulted us having to park 40 minutes walk away fr... Toon meer

Bedrijfsgegevens

  1. Openbare parkeerplaats
  2. Evenementenbureau
  3. Parkeergarage

Geschreven door het bedrijf

BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 7% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(130)

42 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Easy to find

Easy to find. Plenty of space and no queue to get out. On M4 within a few minutes. Only reason not 5 stars is that it would be good if it opened 4 hours before kick off rather than 3.

25 augustus 2024
Logo BigParking

Antwoord van BigParking

Thanks Andrew! Glad we could help you with Matchday parking!

Beoordeeld met 5 van de 5 sterren

I parked at Luckwell road Bristol

I parked at Luckwell road Bristol.
Excellent service. Extremely polite and attentive attendant. Thank you.

25 augustus 2024
Logo BigParking

Antwoord van BigParking

Thanks Jamie! We'll pass on the feedback to Luke!

Beoordeeld met 5 van de 5 sterren

Whenever I call to booking my parking

Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful.
Lionel Primary School Parking. Have just read some reviews regarding this ideal parking spot. The comments are complete rubbish, yes there are a few spots that are tight to pass through but are passable, I do drive a biggish vehicle. Have parked here for 3 years along with many other people l have seen no issues from anyone parking. Yes when one leaves there is a fair amount of traffic always a very busy area leading to the Chiswick RAB and the M4. Cost of parking here is in my opinion very reasonable considering the location, which is very convenient for Brentford FC home ground and Kew Bridge

31 juli 2024
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Antwoord van BigParking

Thank you, Phillip! Have a great season!

Beoordeeld met 1 van de 5 sterren

Lionel Rd School parking not recommended

Parked at Lionel Primary School yesterday evening for Kew the Music concert and would just like to warn people that the access to Lionel Rd and access to the parking area at the back of the school is unbelievably narrow. There are posts either side of the road entrance to restrict the access into Lionel Rd which give roughly a few inches either side of a normal car width it is extremely tight! We had a queue of people who helped each other through the posts by guiding each car through to avoid scraping their cars. Likewise the access between school buildings to get to parking area very very narrow. Sadly as a result could not recommend this car park and also we found out much cheaper alternatives are available closer to Kew

11 juli 2024
Review zonder uitnodiging
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Antwoord van BigParking

I'm sorry you didn't have a good experience parking with us. We are actually contracted to use this location for the Official Brentford Football Club Match day Parking and have never had this feedback from any of our thousands of visitors.

I just want to clarify, Did you drive in and then drive out again?

I'm glad you found parking you felt was more accessible in the end.

Beoordeeld met 1 van de 5 sterren

Complete shambles!

As Sharon’s review above, I also parked here for the Foo Fighters concert and found it to be completely unorganised after the event. We arrived early so had no issue getting in and parking up. The issue came when it was time to leave. We got in our car at 10:45pm and didn’t leave the car park until midnight. We sat in the queue barely moving whilst the stewards cleared out all the cars from the other side, seemingly ignoring all the vehicles in our queue. Cars were forcing their way in from the sides and there were no stewards managing this at all. I was expecting to see marshalls directing traffic to allow an even movement of cars but that wasn’t the case at all. I’ve never seen such aggressive driving as I witnessed last night by some people which I assume is born out of frustration at not being able to go anywhere as all the marshalls were at the entrance and none further down directing the traffic. I’ve never seen such a shambles in my life. Yes, you may have cleared all the vehicles in 90 minutes but there was no organisation to it at all and that’s the issue. Obviously, you don’t care that myself or Sharon won’t use your services again, you’ve made it quite clear in the nature of your response but at least people can use this information when they consider where to park in future. I should have gone with my first instinct and parked in town and then got the train or shuttle bus in. I spent longer sat in traffic in your car park than it took for me to drive home!

27 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parked at Holford Drive for the Foo…

Parked at Holford Drive for the Foo Fighters gig on 27/06/24. The roads to the site were grid locked and it took a very long time to get in. I could deal with that as I was excited for the gig. Coming out it was the most un-organised mess. Plenty of stewards just stood doing nothing. We spent over 1 hour not moving which wasn't great as we have a 2.5 hour drive home. Would NOT use again

27 juni 2024
Review zonder uitnodiging
Logo BigParking

Antwoord van BigParking

Hi Sharon,

Thanks for providing more information about your booking.

The delay entering the car park was due to the large amount of traffic on the network resulting from a Motorway Junction Closure

At the site you parked at, we had 1,240 vehicles which we managed to clear in 90 minutes - despite delays on the road network outside.

With a large amount of pedestrians in the road and in the car park we had to do this in the safest possible way.

Our staff are positioned stragically to monitor vehicle movements for pedestrian safety and respond to any incidents quickly. I can understand how this professional alertness could be seen as 'standing around doing nothing' but I can assure you it isn't the case.

I'm sorry you won't be parking with us again but hope you enjoyed the concert.

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