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Bikmo Reviews 

465
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been insuring my bikes through BIKMO since 2021. BIKMO is the only insurance company I’ve found that covers bikes during a triathlon—and at their current replacement value. Unfortunately, my b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really impressed with how quickly the claim was picked up and sorted! Super relieved to know Bikmo has your back when things go wrong on a Bikepacking trip. Never again will I cycle down the sid... Toon meer

Beoordeeld met 5 van de 5 sterren

I've insured my bicycles with Bikmo for a few years now. I'm jolly glad I did, because I recently had a close encounter with a deer on a steep hill in which I was knocked unconscious - helmet smashe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

BIKMO hat ohne meine Zustimmung Geld von meinem Bankkonto abgebucht und anschließend zwei Wochen lang meine E-Mails ignoriert. Ich habe die Verlängerung meiner Police storniert und eine Bestätigung... Toon meer

Bedrijfsgegevens

  1. Fietsverzekeringsmaatschappij
  2. Sportverzekeringsmaatschappij
  3. Reisverzekeringsmaatschappij

Over Bikmo

Geschreven door het bedrijf

Bikmo exists to protect the world's riders and the places we ride. Our award-winning cycle insurance and travel insurance are designed to protect your passion, and our team is made up of cyclists who ride, race and commute – so whether you're getting a quote or making a claim, you're always talking to someone who gets it.

Whatever you ride – road bike, mountain bike, e-bike, gravel bike, cargo bike or something custom-built – our cover protects the things that matter most to riders: theft, accidental damage and vandalism, with worldwide cover and your kit and accessories included. And with no depreciation on payouts, you're covered for the value you've insured. Heading further afield? Our cycling-specific travel insurance protects you, the rider, wherever the road or trail takes you.

We provide cycle insurance across the UK, Ireland, Germany and Austria – because more people riding more often makes the world a better place. Alongside cover for riders, our cycle business insurance protects the bike shops, tour operators and community groups that keep cycling communities going strong.

We believe caring for riders and the planet go hand in hand. As a certified B Corp and 1% for the Planet member, we turn our business into impact – supporting projects that keep trails, roads and wild places thriving.

Our promise to riders

No depreciation. No claim penalties. No hidden costs.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

465 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,8

Alle reviews

(465)

117 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I loved it for securing my bike and the…

I loved it for securing my bike and the excellent service. Thank you so much, it was a wonderful experience.

9 december 2025
Logo Bikmo

Antwoord van Bikmo

Thank you for the great review, I am glad to hear you are impressed with the service and you had a wonderful experience with Bikmo.

Beoordeeld met 5 van de 5 sterren

The Bikmo team are first class

The Bikmo team are first class! I had to make a claim for my son’s cracked MTB frame which was not repairable (he was very sad!) and everyone from the first contact to the last was so helpful, knowledgable and understood how important sorting this issue out was for my son. The payment was sorted super quickly once the decision was made and we are now getting a new bike build as I type.
I cannot recommend anyone more highly to trust with your bikes!
Thank you team Bikmo!

18 november 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you so much for your wonderful feedback, Lucy. We’re thrilled we could help get your son back on his bike quickly and make the process as smooth as possible. We wish him many happy miles on the new bike build.

Team Bikmo

Beoordeeld met 5 van de 5 sterren

Prompt and full payment when I had to…

Prompt and full payment when I had to make a claim for theft.

15 december 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you for your feedback, Rosalyn. We’re please we could help you get back on the saddle.

If you ever need any further assistance, please don’t hesitate to reach out to us.

Team Bikmo

Beoordeeld met 1 van de 5 sterren

Hände weg von Bikmo

Bei meinem Bike ging der Akku kaputt. Ich habe das am 21.07 gemolden. Im Spätherbst dann eine Absage bekommen. Bei dieser langen Wartezeit habe ich selber einen neuen Akku gekauft, ansonsten wäre die Bike Saison dahin gewesen. Obwohl der Akku im Vertrag stand, habe ich die Kosten nicht ersetzt bekommen, nicht mal einen Teil. Zahlen darf man, nur solltest du die Versicherung nie benötigen, denn dann bist du verlassen. Solch Firmen sollte das Handwerk gelegt werden.

13 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Theft from a train station

My bike was stolen from a train station on a Wednesday, by the following Tuesday my claim was approved, and I ordered my new bike for delivery on Friday. 9 days from theft to riding again, amazing!

3 december 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you so much for taking the time to share your experience.

We’re really glad we could turn a stressful situation into a smooth and speedy resolution for you. Getting you back on the bike as quickly as possible is exactly what we aim for. Enjoy the new ride, and if you ever need anything, we’re here to help!

Beoordeeld met 5 van de 5 sterren

So glad to have Bikmo as my insurance…

So glad to have Bikmo as my insurance company as my bike got stolen, they were very helpful and got my claim sorted quickly .

27 november 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you for providing your experience here at Bikmo!

We hope to hear that you're back out riding ASAP.

Beoordeeld met 5 van de 5 sterren

What a fantastic company!

What a fantastic company! Helpful and pleasant to deal with at all times. Dealt with theft of the bike swiftly and efficiently, despite it being quite a complex case, and paid out in just the same way. Thank you Bikmo and staff 😀

8 november 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you for taking the time to share your experience. 

We’re pleased to hear that our team could support you through a complex claim and get everything resolved quickly. Your feedback means a lot to us!

Beoordeeld met 5 van de 5 sterren

My (almost) new bike was stolen and I…TREK MARLIN BIKE

My (almost) new bike was stolen and I was very upset and disappointed. My claim with Bikmo was correct, fair, fast, smooth and professional. Very friendly people there. Will insure my next bike with them, for sure. I do recommend them very strongly.

6 november 2025
Review zonder uitnodiging
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Antwoord van Bikmo

Thanks so much for your lovely review! We’re really sorry to hear about your bike being stolen, but we’re glad we could make the claims process smooth and stress-free.

Beoordeeld met 5 van de 5 sterren

Fast and efficient with dealing my…

Fast and efficient with dealing my claim, a big thanks to Bikmo, back riding in no time at all.

4 november 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you for the review of your claims experience! 

We're glad to hear that you're back out riding.

Beoordeeld met 5 van de 5 sterren

Accidental Damage Claim

Bikmo dealt with my accidental damage claim both promptly and professionally. Came off my beloved Trek Emonda after a touch of wheels on a club ride. Snapped the carbon handlebars and smashed the right hand sram shifter/brake lever and also damage to my helmet. Quote for repair and replacement helmet fulfilled and delighted with the service provided.

25 oktober 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you so much for your kind words, Paul. 

It was a pleasure to assist you, and we're really pleased to hear that you were happy with the service. Wishing you many safe rides ahead!

Team Bikmo

Beoordeeld met 4 van de 5 sterren

Replaced stolen e-bike and kit at at full replacement value.

Replaced stolen e-bike and kit at at full replacement value. Huge relief as couldn't afford to do that without insurance support and am back biking within 2 months.
Good communication throughout, even through minor process delays. Far better than van insurance company on almost all counts.

25 oktober 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you so much for taking the time to share your experience! We’re really glad to hear that you were able to get back on your bike quickly and that our team could support you through the process. We truly appreciate your patience during the minor delays and your kind words about our communication.

Beoordeeld met 5 van de 5 sterren

Bike crash and clothing damage paid for no fuss !

After suffering a bike crash and injury [no-one's fault] was super impressed at how quickly, easily and smoothly my claim was processed.

Everything I claimed for was paid without any trouble.

Part of the claim was for bike repairs. When the bike mechanic went to order the replacement bike parts he discovered the parts he had quoted for were actually only available as full components, not the individual parts he initially investigated [thanks SRAM!] so the cost for these parts increased. Bikmo didn't hesitate to pay out for the extra cost for these unforeseen items either as an extra payment after settlement. I wasn't expecting that so super impressed.

Will be renewing my policy next year for sure.

21 oktober 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Thank you so much for taking the time to share your experience! We’re really pleased to hear that your claim was handled swiftly and smoothly, and that our team could help cover the additional repair costs without any hassle. We always aim to make the process as straightforward as possible, so it’s great to know we delivered on that.

We look forward to covering you again next year.

Beoordeeld met 1 van de 5 sterren

MONEY FROM APPROVED CLAIM NOT RECEIVED SINCE 2 MONTHS

Bikemo approved my claim at the beginning of September and still didnt send money since two months, moreover they do not reply to my emails where I ask for payment.

ITS JOKE!

22 oktober 2025
Review zonder uitnodiging
Logo Bikmo

Antwoord van Bikmo

Hi Mat,

We’re very sorry to hear about your experience and for the delay in receiving your claim payment. It appears that although we sent your settlement offer by email, we didn’t receive your replies confirming your acceptance. We’re currently investigating why this communication issue occurred. 

We spoke with you yesterday to confirm your details, and your claim has now been paid. We sincerely apologise for the inconvenience and frustration this may have caused, and we appreciate your patience while we resolved this.

Team Bikmo

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