I've been using Biossance products for over 5 years now. They are a staple in my routine, specifically the eye cream, omega moisturizer, and the copper peptide plumping serum. I use others too, but th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the squalene+ omega repair cream and the pricing was great. Super easy to find products and place orders. I also appreciate that any extra “gift” you get is automatically added to your order.
I took a survey and earned $15 I entered the code “THANKYOU15” and it was rejected! That’s very poor customer service! I was out of the country traveling and may have missed the deadline…it should ha... Toon meer
Bedrijf heeft geantwoord
I am obsessed with this brand. I’ve been using it for years. The new Gold Standard line is outstanding. The serum and moisturizer are very effective at lifting and firming. Fingers crossed they ad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Contactgegevens
Verenigd Koninkrijk
- biossance.com
4,3
Uitstekend
7K reviews
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I have been using your product for…years and love it. I have tried others and always come back. It’s clean price point is not bad and it’s a great product.
I have been using your product for years have tried others but always come back to Biossance the price point isn’t bad and the product are clean. I never have any trouble ordering or finding what I need to find on your website.
23 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I wont order online from them again.
I wont order online from them again.
It took forever to recive my order and I was ordring bithday gifts which came too late
8 augustus 2026
Antwoord van BIOSSANCE
Hello,
We are truly sorry to hear your birthday gifts arrived late. We understand how frustrating this must have been and we are reviewing our shipping processes to prevent future delays.
A message has been sent to your account.
Kind regards,
Liam
Easy to select items I use
Easy to select items I use. Would love to see more information on what to use first (steps) etc for skin care.
22 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products and priced right.
1 januari 2026
Incredible brand!
I used Biossance religiously for years and genuinely loved how it worked for my skin. Their Squalane + Phyto-Retinol Serum, with bakuchiol as a retinol alternative, was a staple in my routine, gentle enough for daily use but still gave me real results without the irritation I've had with traditional retinols. Unfortunately, it has since been discontinued. I'm also a huge fan of their lactic acid serum and their rose oil vitamin C, both were fantastic additions to my routine. Consistently high quality products and one of the few brands where I never had to worry about a reaction. My skin has since become more sensitive, so I am unable to use products, but I have turned both my sisters onto this brand!
(I can't change the date but I used it religiously from 2021-2024)
30 maart 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to make a purchase
Easy to make a purchase. Full product information available.
19 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Positive experiences
Quality products easily found and carted. My purchases have been easy to navigate and confirmed.
19 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Only third party payment available
For unclear reasons, I was unable to enter any credit card information as form of payment. The only way to complete an order was using a third party, which is extremely off putting.
19 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My skin has never looked this radiant
I've been using the Biossance hydration line for my face and eye area. I have dry skin and I'm almost 36, and I constantly get compliments on how beautiful and radiant my skin looks.
18 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
All three products I have tried from…
All three products I have tried from you have turned into my essentials. Thank you for creating skin care products that aren't too expensive but give my skin the exact nourishment and hydration it needs. I'm a big fan.
17 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It is taking a really long time for my…
It is taking a really long time for my items to be delivered.
I bought directly from Biossance rather than through Sephora as I normally do because of the free gift available with purchase. However, I am regretting that decision because it is taking way longer than it would have taken with Sephora to be delivered.
8 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The app said add $___ to your cart to…
The app said add $___ to your cart to recieve 25% off!! I would add well over said amount and there would be no such discount. False advertising.
14 september 2026
Antwoord van BIOSSANCE
Hello,
We appreciate you bringing this to our attention. We understand your frustration with the discount not applying as expected, and we are actively investigating the issue to prevent future occurrences.
A message has been sent to your account.
Kind regards,
Liam
Navigating through the app is so hard
Navigating through the app is so hard. I removed an old card, but when I tried to add a new one was impossible.
Before this, I waited for one day to receive my promo code. Almost even desist to get the new serum. I felt very frustrated with this.
13 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review.
I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Selection of products
Selection of products. My skin has become so dry and flaky without using Biossance. So I’ve come back and added the moisturizer package to test more products. Thanks for making that available. I also found the reviews helpful. Handling mature 71 yr old skin is not easy!
13 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Savings when you need it most
I was pleased to find the large size of face cream on sale plus it was a bonus to receive 15% off from an email the company sent. Every bit of savings is helpful these days.
12 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I've used Biossance products for years and will continue!
I've used Biossance products for years! I appreciate the sale prices, and the easy in ordering.
I especially appreciate the quality of those products I buy and use, absolutely.
I recommend!
10 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Like your products but dissapointed
Like your products but dissapointed. Why did you send me a code to get 15% off everything on your website (to motivate me to return to shopping with you) when the code wouldn't work for what I ordered. A conflicting message for sure, erodes trust.
10 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We’re grateful that you shared your experience with us.
If you have any questions or if there’s anything we can do to help, please don’t hesitate to contact us through your account. We’ll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
Easy and fast
9 september 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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