I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refund... Toon meer
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Lees wat reviewers zeggen
When my daughter first mentioned ordering suits online for her wedding I thought it was a terrible idea. I read some of the reviews and was surprised at how good they were. She went ahead and ordered... Toon meer
The ordering process was great, shipped quickly. The dress was picked out by a bride for a wedding I’m a bridesmaid in, and when I received the dress it is literally just two of the thinnest layers of... Toon meer
Arrived quickly, really love the free swatches and the planning book that came with it! Definitely helps as a bride who’s independently planning!
Bedrijfsgegevens
Geschreven door het bedrijf
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contactgegevens
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, Verenigde Staten
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4,0
Goed
373 reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Not being able to cancel my order right…
Not being able to cancel my order right away and had to have it sent to me before I could return it. Then a return sticker was not sent to me .
5 mei 2026
Makes things right!
I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refunded not only my $8 “rush fee,” they also refunded my shipping costs as a gesture of good will.
As a solution, customer service also offered to send another dress out to me as I was concerned the original was lost in the mail.
Above and beyond customer service, making wedding season as peaceful as possible!
5 mei 2026
Fantastic customer service and ease of…
Fantastic customer service and ease of use. Nice products and great website
5 mei 2026
Too big at the top and too small in the…
Too big at the top and too small in the stomach area
5 mei 2026
love the options and the colors
love the options and the colors, 10/10! the delivery was quick and compared to the other swatches i’ve gotten the quality is fire!
5 mei 2026
Amazing!
It was very nice to get free swatches to have in person seeing! They’re very beautiful
5 mei 2026
See through
The ordering process was great, shipped quickly. The dress was picked out by a bride for a wedding I’m a bridesmaid in, and when I received the dress it is literally just two of the thinnest layers of chiffon on the bottom part its literally see through. There’s no way I can walk down the aisle in this without exposing myself.
2 mei 2026
Very poor material quality
Very poor material quality. Took much longer to arrive then stated when ordered
4 mei 2026
The samples I got came really fast with…
The samples I got came really fast with emails to notify me as well!
2 mei 2026
Stellar quality and service
The quality of the tie was amazing and the satin makes it soo soo soft. Delivery was as fast as they could possibly ship it out and customer service was genuinely the nicest and most accommodating I’ve ever spoken with special shout out to Sheila!! Even though I was panicking about the tie not arriving on time she went above and beyond to open every possible door to get my order to me she was such a delight and a ray of light in my crazy wedding spiral! Birdy grey you’ve really got the best team and I’m so grateful <3
4 mei 2026
Yes I love the swatches
Yes I love the swatches. They are exactly as expected. I’m so excited to put our dream together and matching colors. Thanks
2 mei 2026
Great quality material
The swatches are great quality material and the colors are vibrant
2 mei 2026
Took too long to arrive
Took too long to arrive. Almost two months. Several items were also out of stock so I had to wait longer to order the rest of the items needed. Our bridesmaids dresses were also shoved in the mailbox due to mail carrier and packaging. They were not packaged nicely.
2 mei 2026
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