I had an amazing customer service after purchasing 2 dresses in order to choose the one that fits me best. I received the 2 dressed a month apart and manage to return the first one . It was very... Toon meer
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I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refund... Toon meer
The ordering process was great, shipped quickly. The dress was picked out by a bride for a wedding I’m a bridesmaid in, and when I received the dress it is literally just two of the thinnest layers of... Toon meer
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contactgegevens
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, Verenigde Staten
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
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Heeft 51% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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See through
The ordering process was great, shipped quickly. The dress was picked out by a bride for a wedding I’m a bridesmaid in, and when I received the dress it is literally just two of the thinnest layers of chiffon on the bottom part its literally see through. There’s no way I can walk down the aisle in this without exposing myself.
Very poor material quality
Very poor material quality. Took much longer to arrive then stated when ordered
The samples I got came really fast with…
The samples I got came really fast with emails to notify me as well!
Stellar quality and service
The quality of the tie was amazing and the satin makes it soo soo soft. Delivery was as fast as they could possibly ship it out and customer service was genuinely the nicest and most accommodating I’ve ever spoken with special shout out to Sheila!! Even though I was panicking about the tie not arriving on time she went above and beyond to open every possible door to get my order to me she was such a delight and a ray of light in my crazy wedding spiral! Birdy grey you’ve really got the best team and I’m so grateful <3
Yes I love the swatches
Yes I love the swatches. They are exactly as expected. I’m so excited to put our dream together and matching colors. Thanks
Great quality material
The swatches are great quality material and the colors are vibrant
Took too long to arrive
Took too long to arrive. Almost two months. Several items were also out of stock so I had to wait longer to order the rest of the items needed. Our bridesmaids dresses were also shoved in the mailbox due to mail carrier and packaging. They were not packaged nicely.
Free swatches truly free. No strings attached
The free swatches were truly free and no strings attached. Shipping was even free. Has helped a ton in planning.
My dress came super fast which was…
My dress came super fast which was great. The color and sizing are good. However, the dress feels incredibly cheap. I realize how the entire dress is 100% polyester and this website is charging over $130 for it. This is the same fabric used by sooo many fast fashion sellers. The stitches are also not great. So disappointed to pay for something so special just for it to be made from cheap fabric.
I had ordered to the wrong address
I had ordered to the wrong address, and I was able to get in touch with a service rep who rerouted it to the correct address.
Arrived quickly
Arrived quickly, really love the free swatches and the planning book that came with it! Definitely helps as a bride who’s independently planning!
I was able to exchange my dresses when…
I was able to exchange my dresses when they were too large or just didn't compliment my body well. I finally found a dress that fit me well and made me feel confident. All dresses are long to compliment heels but might still need to be himmed still. I am 5'7" with 3 inch heels and it still needs to be himmed.
The fabric sample are the perfect size
The fabric sample are the perfect size. You totally feel the flowy fabric and the more structure difference.
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