Blacknight Reviews 

The response to my IT problem was quick which I appreciated

I've been using Blacknight for several years and had only good experience with them. They are not the cheapest one on the market but definitely one of the most stable and professional companies.

An efficient and well established organisation that proved me with all the information needed to complete the transition I needed.

We have just joined up with Blacknight, and thus far we have been very impressed with both their customer service and professional manner .

Blacknight is an excellent company to work with. I designed my own website but had so many questions due to the design layout being different to what I've been used to. After all, it was very easy to use and it has so many fantastic additions and designs.

Emails were answered almost immediately in a friendly professional manner. No question went unanswered as I had experienced with my previous website provider. An absolutely pleasure to deal with Noelle Jordan.

Would highly recommend Blacknight.

Today I had another amazingly supportive experience with support / tech team member Gerard. I’ve called Blacknight in the past when clients have had tech emergencies or needed urgent help & Gerard is so knowledgeable, helpful & eager to resolve the issues - I cannot rate him highly enough. If you are lucky enough to have him deal with your queries/ you can be guaranteed you are in incredible hands. Thanks again Gerard for taking all of the stress away.

These guys know their stuff. You get straight through to technical support when you phone. Their prices are fair. I had 2 issues and they were sorted out immediately. Delighted to go with Blacknight.

Dealt with Noelle today and she was Amazing, so nice and helpful with anything I asked.

Hi new to the domain game , black night organised everything , and have answered multiple questions on my new path …. I highly recommend. Great service thsnks guys .

As the founder and operator of the Web Page Design Company since 1998, I have used a few hosting companies, but I started with Blacknight about 20 years ago and stayed with them ever since.

At the start of the business it was their excellent telephone support that provided much needed expertise.

Excellent customer service and sales support. Went about and beyond!

The Blacknight email platform is ridiculously bad. Attachments generally don't stick. Forwarding and other features don't work. Customer service almost impossible to get through to. I'm amazed all 5 star reviews given how appalling the product is

The sales and technical team are always very friendly and helpful even the after sales is brilliant

Absolutely excellent service. Very prompt with any queries. Mel Corrigan expecially helped me so many times with setting up my new website. Thank you so much

Fantastic customer service. Very quick response to my queries, cost and time leads fully explained before committing to purchase.

Had issues with my hosting and contacted Blacknight customer support. Garry (the agent on my case) was super helpful and did a really good job. That's exactly what we want from customer services: Clear guidelines and help when needed. Congrats on the job well done and thanks for your help.

Personal helpdesk and patience were very welcome for this Luddite!

Helpful staff who were clearly making an effort to make things as easy as possible