blinkcharging.com Reviews 

Took 2 lots of £50 at the Barnsley market gate carpark, rang customer service as the app wouldnt show the charger to authorise it, to be told it isn't showing as I'm connected. Tried a different charger in the same car park, 2 lots of £30 taken and I gained 20 miles in 3 hours charging. Absolute con. Contacted customer service and no response

Everything About Blink Is Painfully Slow… Except Taking Your Money!

Chargers are VERY slowwwww, the app is clunky, and it takes ages to set up. Not easy to determine which charger is which on the app.

I used a Blink charger for the first time and it will definitely be the last. After battling through their marathon of an app setup just to access a sluggish charger, I charged for 1 hour and 12 minutes and should have been billed £2.42 (according to their invoice on my app)

Instead, Blink took £27.58 from my account .... which works out to the diesel equivalent of about £15 per litre for roughly 20 miles of range!!

I’ve had to report the transaction to my bank as unauthorised and request a chargeback. I’ve not yet experienced their customer service, but given everything else, and the many terrible reviews, I'm bracing myself!

Slow chargers, slow app, but VERY fast at overcharging you.

Avoid Blink at all costs.

Charged up at Qpark mailbox Birmingham on the 16th of Nov, 1 and a half hours for approx 10kw of power, charged £50 as standard, contacted 4 days later as to where the remainder had gone and why it hadn’t been reimbursed, still heard nothing as of the 25th.

The support for Blink charging might be the absolute worst in the entire world. It is not existent garbage. I host 4 charging stations and it takes MONTHS to get anything resolved. I hate that I invested in these units.

Waiting for 5 days now for customer service to send me a receipt for my charging session, still not received and wasted countless time on the phone and emails to get this resolved, also the chargers do not charge at the speed advertised will definitely not be using this again and I have also removed the account from my company.

Issues with the Brighton Blink chargers include:

(A) no ability to use without an internet connection. This rules out the many Blink chargers in Brighton - a hilly city with poor coverage. I have given up on the chargers in my neighbourhood.

(B) most charge at 3KW. This compares to 7kW for a home charger unit working on a standard mains connection. The 3kW is what you get when you plug the car directly into a plug socket.

(C) the flat 55p per kWh compares to ~8p per kWh (night) and ~22p per kWh (daytime) for a home charger depending on your provider.

I would expect a discount at these speeds.

It must be profitable to essentially stick an app to a mains electricity connection and reap nighttime profit levels of maybe 700%. Given the speed of charging, you need to be plugged in for 2 days.

How did Brighton council let them get away with this?

Absolutely rubbish. Tried to charge at Manchester Piccadilly. Tried 5 charges and non worked.

Never going to recommend these

If I could do 0 stars I would.
Appalling. Unable to get my card authorized and the problem was with Blink not my bank.
I will not be trying to charge here again

Painful charging experience.
Using a charge card, no pre-auth required.
App doesn’t connect to say charge started, abandons moments later.
Use contactless card, charges ok, check account and being massively overcharged at 870 per kw instead of advised 54p, for a 7kw!
And the chargers are advertised at 22kw, and are incapable, now I know why they are unused.

SERIAL NUMBER LT-0204-2238-00691 I PURRCHASED A VEHICLE WITH THIS CHARGER IT NEEDS TO BE UNLOCKED TO WORK CAN ANYONE HELP THIS IS THE 54 EMAIL AND HONE CALL THIS IS HORRID CUSTMER SERVICE IF ANYONE THERE CARES ABOUT YOUR CUSTOMERS DO SOMETHING ABOUT IT THIS HAS BEEN WORST EXPIERENCE EVER CALL ME MY NAME IS JAY 209-658-1555 AND RELEASE THIS SERIAL NUMBER SO I CAN GET MY DAMM CHARGER ON
SERIAL NUMBER LT-0204-2238-00691

Not for the first time have I tried to use Blink chargers in Brighton Sussex. They are hopeless. I tried three times this weekend 4th Oct 2025. The first attempt the charging unit would not recognise my credit/debit card. I moved along to the next charger - same problem. The instructions on the charger are not clear as to whether an app is required. Moved to a fresh location where up to 200kw was offered. It recognised my card and began charging at a measly 25kw. I tried to call the 0800 number but they were experiencing a high level of calls. Surprise, surprise. I gave up after about 20mins with around seven miles added to my car. Whoopee! Tried another site the next day. Same problems. Registered the app and a credit card but charger would still not recognise anything. Gave up again. If you need to charge up avoid this company they are worse then useless.

Shocking customer support and experience at Q-Park Royal Liverpool Hospital and their Blink chargers. We tried to charge and the app confirmed payment of £30 pre-authorisation and sent an email confirming the start of the charge. Arrived back a few hours later to see the charger was faulty and failed to charge, leading us to find elsewhere. Called support and told not to worry, they we’re looking into it and had difficulties connecting to the charger themselves. Told they couldn’t refund the £30 and would email back soon. No email received - disgusting treatment and had to take it up with bank and Q-Park. Avoid at all costs.

I agree with the reviews which cite inconsistent and incorrect updates on their app. When I contacted them about an out of service charger, I received an automated response acknowledgment but Blink had absolutely no intent to address the issue. How this company continues to operate is a mystery

Third time I've used the charger. Came up with a non specific fault. Transpired the app was actually asking for the password that it had forgotten. Reset the password, but by this time the Blink charger had crashed my cars inboard AC charger. I was stuck, couldn't turn the car off or lock the doors! Was about to leave the car unlocked and turned on, when the car finally reset itself.
Never had this with ANY of the chargers I've used.
Utterly hopeless.

Shockingly bad company
Plugged my ev in, failed to charge, took 50quid from my account. 1 guy also there was stuck stranded due to dead battery. No sign at all saying there was a pre authorisation charge. Called customer support. All I got was I should have downloaded the app, the charges are all on there. I dont want to download your app. I want my 50 quid back, told the lady on the phone, no charge occurred as it immediately failed. She said money would be back next working day. 3 weeks later, im still waiting for my refund, so basically they have attempted to steal my money, customer service offered 0 help. Charger failed. I should charge the same interest as a short term loan since that's essentially what it was, they took my money. Avoid at all costs.

Over priced pre-authorisation fees X4 and still NO charge.
I now have limited funds available until they give me my money back.
Will definitely not be using again.

Blink is basically a scam. Cost me $147 for something that's less than $20 anywhere else for charging your car. Called Blink's customer support initially to start the charging process and was never told about the excessive fees for using their charging station. When I got the bill, I called back and was told the property owners set prices. There's no way to contact property owner so they just get to keep your money.

We tried to charge our car at the Liverpool One car park. We couldn’t download the app because there’s no signal in the underground car park where the chargers are located. When I tried to pay with a credit card, the payment terminal gave an error message and then the screen just went black. Likewise, the customer service representative could barely hear me when I called because of the poor signal, and then kept asking me for a serial number which wasn’t the number clearly listed on the charger.
Compared to using a Tesla Supercharger where you just plug in and forget about it. Also, the charging rates are not displayed and can only be accessed by scanning a QR code, but as there’s no signal down there you can’t access the page. I couldn’t think of a more complicated and inconvenient way to charge a car if I tried.

Errors all the time and you get charged money for it even if your car gets no charge due to the machine failing. Terrible customer service that made me wait a half hour and kept insisting that even though the charge port failed 5 times now that I owed them money

The most business illiterate company I have ever used.

Blink's business is EV charging, yet they put hurdle up for the process of charging your car. Often their points are dead, or the network is dead. But today, I plugged in and was told I had to sign up to charge, despite have been signed up for 18 months, and then the sign-up fails due to 'too many attempts' (one).

I honestly struggle to think how a business who makes it this hard to access and pay for their services are still in business.

Thankfully my local council has told me they've ended their contract with Blink as of end of the year, so hopefully we'll have someone better running charging here, they could hardly be any worse than these cretinous clowns.