Recently needed to use a charger and once I'd downloaded the app... and went to start charging it showed the maximum I could be charged was £78!!!! It then detailed I could have just 30 mins charg... Toon meer
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Painful charging experience. Using a charge card, no pre-auth required. App doesn’t connect to say charge started, abandons moments later. Use contactless card, charges ok, check account and being... Toon meer
I’ve used many charge points across the U.K. and find the Blink chargers and the app to be the worse I’ve come across , app not giving accurate info , or simply not working , for the life of me I ca... Toon meer
Authorised Card but the unit failed to start charge Re-started the sequence several times but with the same result - charger would not start The Blink App very slow and poor to explain what the... Toon meer
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Terrible app
Terrible app. Paid £50 upfront cost and charge did not hapoen. This hapoened several times with £200 out of my account within minutes. Blink charging told me temporary hold which it is notthe case. Money gone from my account and 10 days later still received nothing back. What a scam. Why do they need so much downpayment for vetification when £1 will do or even £0 will do like other companies do
Required to download the app to use
Required to download the app to use, which is less than ideal when you’re inside a massive concrete and steel car park. Charger then didn’t work, still put 11 x £30 pending charges against my bank account. Customer services unresponsive. Utterly diabolical.
App is terrible
App is terrible, doesn't even show a map now, so none of the chargers are on there!
Generally very expensive for such slow charging.
If a company is going to provide a service for what are probably early adopters, they need to actually have an app and general service that are fit for service.
Rubbish
Rubbish
Out of all the terrible chargers, these really are the absolute worst!!
genuinely useless
the app is useless. customer service is dire and the charging stations work less than half the time. i spend so much time next to mr car at a blink charging point fighting with the machine, app and customer service. genuinely awful in so many ways.
£0.72 per kw on a 7 kWh charger
Q Park Omni Centre Edinburgh
£0.72 per kw on a 7 kWh charger ! What a complete and utter rip off ! Also took a £50 hold / pending charge ? Why ?
a week on and still waiting for my fee…
a week on and still waiting for my fee to return. Took a reserve of over £40 from my bank, then took a further amount for the charge. Still waiting for the pending reserve fee to go in my bank. Never using again just give me back my money!!!!!!!
I've never had a good experience with…
I've never had a good experience with Blink. They're overpriced; you pay super charging rates for just 7kwh speeds.
This review is primarily about their chargersin Q Park Deansgate. Firstly, they've installed metal bollards in front of the chargers, presumably for protection, but now you literally cannot fit your cable into the slot. We managed to find an off centre one and squeezed the cable in. Secondly, the app says they're 22kWh but they're not, they max out at 7kWh but will still charge your card for 22kWh. We set our car charging for a set time only to realise we were getting a third of the speed and there's no way to increase the time beyond 15mins, so there wasn't enough charge for our return journey.
They take a week to refund you for any money not used. Their customer service is overseas. Their app is clunky and slow.
Absolute trash.
Overcharged - avoid!
Charged me for over 70kWh when I plugged in with 80% charge level, and my car only has a 58kWh battery! Customer service team are offshore and not interested in the possibility that they might have a software problem... just told me maybe I had plugged more than one car in. Fraudulent scammers.
STAY AWAY!!
STAY AWAY!!! This is the worst charging network in existence. They have a huge presence in western PA and most all of the stations I saw were Blink and were at car dealers. I went to 3 different locations and all 6 chargers did not work. The chargers look like a dated design. The touch screens were unresponsive and unreadable. They would not link to the phone app. I talked to people at the dealer and they all said "Yeah, they never work." I had to use On-Star to get roadside assistance to take me to an Electrify America station which was 350kW and worked flawlessly. Blink forces you to download their app and pre-fund it. Now I have to try and get my $20 back.
Awful app to start with.
Awful app to start with.
Machine wouldnt take card payment.
They had already taken 51 pounds pre payment.
Managed to get a charge after 10 minutes of annoyance.
A 7kw charger but the most it got to was 3.8kw?
All this for 59p a kwh on a 7kw charger.
Total rubbish
Avoid
Waste of time
Waste of time. Charger went off with my car still connect. Wasted 20mins on phone to customer services to try to disconnect. All in all wasted over 1/2 hr and left without being able to charge vehicle.
Charge Ridiculous Fees with no warning
Horrible service. Clunk app and overcharge with crazy fees. Was in a pay-parking lot, and my Blink receipt show a $5 "parking" fee on top of the pay-lot fee. WTF? No signage, nothing. It's a scam.
Do not attempt to charge with Blink.
The Blink charging network is designed to extract your money rather than offer a service. Blink chargers are completely nonfunctional, and even though we downloaded the app and gave our card number today, we got nothing. And that's not the first time. Blink owes me $17 from a previous attempt to charge that failed.
Nightmare charging using Blink at QPark…
Nightmare charging using Blink at QPark Deanstreet Manchester
Would NEVER use Blink again!
No charge rates at the charge point, took £80 initially.
Still don't know Kwh used or cost per Kwh
No phone signal
Over Half hour to get charge started
Did not charge at the 22Kw stated leaving us with a marginal drive home
Overall worst experience ever after driving EV's for 4 years
Absolutely useless
Absolutely useless! App doesn’t work ! Charger doesn’t work - app even charged me ! Do not use Blink !!!
Absolutely useless
Absolutely useless, couldn’t log onto app as didn’t recognise my password, couldn’t send reset password to phone as didn’t recognise phone number, requested password reset to be sent to email instead. Didn’t send. Checked junk mail, asked for it be sent again still didn’t send. Tried to re-register and couldn’t as email was already in use!!! Either you have my details or not! Make your mind up. Eventually managed to log in via apple account, then app crashed. Logged in again it couldn’t locate the charger I was parked next to then logged me out again. Logged back in manually entered the charger ID code, plugged it in then charger didn’t work! 30 minutes spent in car park faffing about with phone and charger for no good reason. Drove to a BP pulse point tapped card and sorted within minutes. How Blink stay in business I don’t really know
Unimpressed at the potential cost
Recently needed to use a charger and once I'd downloaded the app... and went to start charging it showed the maximum I could be charged was £78!!!! It then detailed I could have just 30 mins charging at £10.
A little let down that the government want to ease people into EVs yet there is no standardisation of cost for charging. Now I know why 10 chargers were all empty in Street. think it was 22kw... so 30 mins 11kw. Normal rate could be say 20p/kw. so £2.20 being sold at £10. I also had to pay for car parking to use it.
Be great to see a standardised cost across the board. Perhaps subsidised by the UK government. Maybe its not their fault and all business needs to make money of course to cover their expenses. Is this a normal cost to expect? Is it just a learning curve for us?
Blink App very slow and poor to explain issues
Authorised Card but the unit failed to start charge
Re-started the sequence several times but with the same result - charger would not start
The Blink App very slow and poor to explain what the issue was
Competitors Apps are so much easier and quicker
Frustrating - moved to an Instavolt charger which are so much more user friendly
Friend from Netherlands couldn’t use…
Friend from Netherlands couldn’t use because the Blink app isn’t “available” waited 20 minutes for phone support and gave up
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