Recently needed to use a charger and once I'd downloaded the app... and went to start charging it showed the maximum I could be charged was £78!!!! It then detailed I could have just 30 mins charg... Toon meer
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Painful charging experience. Using a charge card, no pre-auth required. App doesn’t connect to say charge started, abandons moments later. Use contactless card, charges ok, check account and being... Toon meer
I’ve used many charge points across the U.K. and find the Blink chargers and the app to be the worse I’ve come across , app not giving accurate info , or simply not working , for the life of me I ca... Toon meer
Authorised Card but the unit failed to start charge Re-started the sequence several times but with the same result - charger would not start The Blink App very slow and poor to explain what the... Toon meer
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Worst chargers and app ever
A great app connected to the charger system should have you charging in a minute like my ChargePoint and Electrify America apps do. EVERY SINGLE TIME I use this app it’s at min 10 min before I will get charging and somehow today is shows as charging and will not stop until I went into my truck and released manually. My car was literally held hostage by the charger!
Unfair charge
I'm so pißed off I've come to Brighton to help my daughter, in Shelbourne road I need to charge and it's a permit only charger £35 down the drain council's aren't to help feeling very frustrated.
Deeply Disappointing: Overcharges and App Failures
I had a very frustrating experience with the app while charging my device yesterday. The app consistently overcharges compared to the actual usage (doesn't get refunded back). The app is SUPER SLOW and it's not an isolated issue—I've tested it across multiple accounts and can confirm it’s not a problem with my connection.
The user experience is severely lacking; the app is slow and crashes frequently, especially when trying to access invoice history. When you tap on any of the history cards, it just keeps loading indefinitely with a spinning wheel, but nothing happens.
Additionally, the customer service was disappointing. The representative seemed uninformed, and the poor call quality only made the experience worse. Overall, this has been a disheartening experience, and I hope to see significant improvements in both the app's performance and customer support.
Charger ID 1796-04
Blink is even worse then BP Pulse if that is possible
No option to tap debit card, have to download their app.
Recognised the charging unit and took a shadow payment of £60.25 but wouldn't start the charge. Called customer services answered by a foreign call centre who could hardly speak english. Was told they are aware of the fault.
If they are aware of the problem, why does their system allow you to attempt the charge and take the preauthorisation charge from your bank???
Tried the charger next door, 3kw later fault on the display saying network error and stopped charging. Within 30 seconds bank account had been debited with the cost of the electricity used, £2.50 but they don't cancel the preauthorisation charge so my account now has £120.50 I cant use. Good job I am not near my credit limit.
I wanted to charge and the closest charger BP Pulse is not working. Next is another Blink so third time lucky, and yes, it takes another shadow £60.25 on my account and doesn't work so now have £180.75 shadowed on my account that I can’t use.
Before the condescending members on here blame me, I have had 3 different electric cars and so I do know how to charge my car, use a charging unit or use an app.
At 79ppkw, this equates to a 76kw battery. There are very few cars with a useable battery of 76 kw, even from flat.
You should be given a choice of setting a monetary limit.
Fortunately I can get to my destination but I will never use Blink again.
station not connected since July 2023
Station number: BAE607630. I have contacted the support 20 times. No answer. I just want the charging station next to my house to be activated again and connected to the network. Previously, when Sema Connect was in charge of this station, they were very efficient in the maintenance of the station. Now, since Blink took over Sema Connect, the customer support is inexistant.
Multiple debit card transactions taken…
Multiple debit card transactions taken from my account its obvious I couldn't have used this amount of electricity in the time these transactions were debited from my account and they refuse to refund the outstanding balance. Avoid using their chargers absolute ripp off merchants. You've been warned EV drivers
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