Bloomex Reviews 

I received a bouquet of calla lilies in a mason jar for Mother’s Day. What a disappointment! They were already wilted on the day of delivery (May 9th) and on the 10th needed to be thrown out.

I have ordered for Bloomex more than a few times and every time they suck. Do not bother ordering for a holiday as they always deliver a day or three ahead of time which defeats the purpose of ordering for a particular day. Also defeats the purpose of paying extra for flowers to be delivered on a specific day and there is never a refund for the difference in shipping. I'm done with Bloomex.

Mother's Day flowers arrived two days late. Not the best bunch of flowers for the price. Did not receive a notification to tell me of the delay and when I phoned to lodge a complaint NO one was interested in listening to me, they just cut me off and put me on hold. Terrible service.

Terrible customer service. Would not send my bouquet to another address, 3 employees said I would get a refund and I still have not. The flowers delivered were not what I paid 120 for and they never sent the second bouquet and kept my money. Have not responded since.

I placed an order from this company on Saturday May 9/26 for my daughter for Mother's Day and then received an email stating due to high volume orders my order would be delivered on Tuesday May 12th and each day l call l am told it will be delivered today and today never comes! They will not refund your money, you will only get an in store credit and of course l know that's a joke because if they didn't deliver the 1st order l certainly will never go back for a second time around! This company takes your money but you never get your order!!! SHAME ON YOU BLOOMEX!! YOU SHOULD NOT BE IN BUSINESS!!! BUYERS BEWAARE!! DO NOT GIVE THIS COMPANY YOU ORDER AS YOU WILL BE RIPPED OFF!!!!!

Worst flower delivery I’ve ever experienced. The medium « warm toned bouquet in mason jar » ended up being just limp and overblown tulips in a container (not mason jar) of mud water. Oh, and it was delivered 3 days after the requested date that was confirmed on order.

Absolutely terrible service. Ordered flowers for Mother’s Day and they delivered to the wrong address. They took photos of the delivery but it wasn’t my house and are refusing to give me a refund. DO NOT ORDER FROM THIS COMANY. WORST CUSTOMER SERVICE EXPERIENCE I’VE EVER HAD. THEY WONT HELP YOU WHATSOEVER. ZERO INTEREST IN MAKING THINGS RIGHT AND GIVING ME MY MONEY BACL FOR THEIR SCREW UP. I WONT BE ORDERING FROM THEM AGAIN.

Don't bother. I bought an expensive bouquet for my mother for mother's day. They arrived the wrong day and were 10x smaller than what was advertised. Absolute scam. Buy from a local florist. Not worth it. I never leave these kind of reviews but Bloomex just isn't it. AVOID AVOID AVOID!

Our family placed an order with Bloomex one week before Mother's Day and were told they would arrive on time. We found out that the flowers sat on the delivery truck ( Purolator ) from Friday until the Monday ( 4 days ) without any water. When delivered on the Monday, the flowers were wilted and there were about five flowers that barely held up. We were promised an upgrade which was a package of cookies.

I contacted customer service and spoke to Emma who told me that a new order of flowers would be sent out. Two days later and no flowers. I find Bloomex's customer service to be appalling and there is no regard to customer service.

In trying to reach customer service, the calls are normally dropped or the customer rep says they will transfer me to the correct department which has meant being on hold for at least 30 minutes. One hangs up out of frustration.

The family spent good money on the flowers only to be totally disappointed.

Stay away from Bloomex, at all costs as you, will not be satisfied.

I hope this unsatisfactory review will result in resolving our issue and Bloomex can redeem themselves.

Still waiting on my Mother's Day order to be delivered. Customer service replies keep telling me "your order has been confirmed". Like that means anything. I was also charged a premium delivery fee for Mother's Day delivery between the May 10th - 12th, yet it has still not been delivered.

Bloomex was a Huge disappointment!!
Buyer Beware, as they are poor quality. My order arrived 2 days after Mother's Day, a very small sad looking arrangement. Never again!!

Flowers didnt show up for mothers day they where 3 days late had to call and find out what happend. Then the flowers showed up and the pathetic arrangement they sent wasnt even what I ordered. I was ashamed to see what had showed up for my mother worse then convenience store flowers that cost 1/4 the price. Y'all should just close shop now cause you business wont last 🤣

I’d leave less than 1 star if I could. Ordered a Mother’s Day bouquet that was promised to arrive on Mother’s Day. It arrived a day early and was left outside. The recipient was away until late that night so the bouquet just sat there. It was why it was specifically ordered for the date specified. The flowers and arrangement were of poor quality and looked nothing like the advertised bouquet. DO NOT ORDER from this site. Your money is better spent speaking directly to a florist. Lesson learned for us and we will never use this service again.

Ordered flowers to be delivered on Mother's Day. The flowers arrived 3 days late and they were dead. I have attempted to contact Bloomex for a refund, but they do not respond to my emails, you cannot get an agent over the phone, and their online chat is unresponsive.

If there was an option to give zero stars, that’s what I would do. I ordered a beautiful bouquet for my mother a Mother’s Day. I received an email a a day after Mother’s Day, saying that they need it more time it’s gonna still be a couple more days because Camrose is out of their delivery area. First of all. Let me know that when I order the flowers and put my mother‘s address in there so they knew for in advance that that’s where they had to deliver. They were supposed to be delivered today and then I got a new email stating they received a cancelling order and will go to refund me first of all. I did not cancel the order and I’m the only one that had access to it and it top it all off. I still have not received the refund. What a nightmare.

Les fleurs ont été déposées dans un carton devant ma porte sans que l'on m'avertisse de la livraison. C'est seulement lorsque celui qui m'a envoyé les fleurs s'est inquiété de mon absence de réponse que je les ai découvertes.
Les pauvres fleurs étaient entassées dans l'emballage et en ont souffert : tiges courbées, certaines cassées. Les souhaits accompagnant les fleurs se trouvaient à l'endos d'un avis publicitaire de la compagnie.
Le choix des fleurs n'était pas optimal en ce qui concerne l'agencement des couleurs.
Le tout sentait l'amateurisme, mais c'était le service de livraison qui était le pire.

Do not use this service. This is a bait and switch scam!

Ordered 4 sets of flowers for mother’s day delivery in 4 different cities. None were delivered on time. Three days late. Substitute flowers used, they were wilting and lower quality than flowers ordered.

Customer service chat was circular. Agent came, then was non responsive, robot chat returned to start again.
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I ordered flowers for mothers day but what my mother received was a complete disaster. Nothing like the advertisement and with a few flowers even wilting. I felt sorry for my mom having to receive that on such a special day. I have sent two emails with no response and nobody responding on the live chat after the „how can I help“ automated message. Absolute joke this company. Would never recommend.

I paid extra for Mother's Day delivery. They dropped them off the morning before and the flowers looked like garbage. I asked for a refund, they refused.

Received a fruit basket for mother's Day and most of fruit we had delivered was spoil and not editable.