Blue Flame Energy Solutions Ltd Reviews 

Leyton and Ben arrived on time and worked solidly through the day. Good to have in the house and a credit to blue flame

The company and its staff were extremely professional, responsive, and fully aware of customer needs, with a clear commitment to delivering excellent service. From the start of the engagement through to the installation (and even with the immediate aftercare and customer support) everything has been first class.

I would definitely recommend them to any friends or family who are looking for a new boiler.

Leighton & Joe came on 6th February to change the boiler in my airing cupboard.
arrived at 8.00Am put covers up my stairs and landing held in place with stair rods. very tidy workers did descale, inhibitor and fitted new flue through roof.
Good explanation of how the boiler function and how to change temperatures etc. could not have been better work completed and cleaned up by 3.15 Pm
so happy job!!!!

Sajjid fitted my boiler last week he is very experienced and hard working and a very nice guy. All the people I spoke to were all nice I would definitely recommend Blue Flame very good company.

Excellent service from both the admin people and the installer Scott. Clean and reliable work

Blue Flame surveyed the boiler site and piping before giving us a very competitive price which included 15 years servicing (a winning strategy!). On the appointed day, the fitters arrived promptly and completed the job in one day. We had to get the fitter back a couple of days later for a couple of minor issues which he cheerfully fixed around 6pm on a Friday evening. Not many tradesmen will do that. Excellent service!

Had a number of quotes off different firms and mates aswell. I contacted your firm and salesman arrived at the time he said . I shown him best quotes I'd had and he said let's see what we can do. We agreed a price and he booked the instalation for few days later. The plumber arrived at 9am as arranged and was all finished by 4pm. Superb service which is hard to find nowadays . I can speak from experience . Had boiler replaced at my daughters house 6 months earlier and what a bunch of sharks. I thoroughly recommend your firm blue flame energy solutions ltd and have done to multiple friends. Thanks for great job. Regards ian

It was a pleasure to receive very clear quotations for two various size boilers for my consideration. After selection Blue Flame were very helpful in meeting my request of installation dates after which the work was undertaken by a very competent Engineer and tested to my total satisfaction.
Ron G Dodsworth

The process was smooth and drama free. 100% would recommend

The installer Tom was very professional and very helpful.
The fitting of the new boiler went without problems and so far it’s working as it should.
The only problem I had was that one of the gas bottles supplied seemed to be faulty.

We had Sajjid on Monday to fit a new boiler. Our boiler was 40 years old, not broken but costing lots of money to run. Sajjid worked a whole 12 hours and even returned yesterday to make sure everything was ok. He was very polite, professional and answered all questions and was happy to ask if we had any more questions. The price was good too so outstanding service so far.

Keep up the good work Sajjid.👏👏👏👏👏👏

Very efficient and friendly engineer. Arrives within the allocated time given. Would recommend.

One of the lads went into our bedroom and plugged in his vape the lead is next to the bed, also didn't install the cover that goes under the boiler I cut it myself to fit, someone kicked the bathroom bin and broke the lid lifter, also they fitted the boiler flue which goes through the roof and I can see daylight around it.

We were more than pleased with the response of all involved when our mixer tap in the bathroom was ‘not working’. The ladies in the office listened and promised to order us a new tap there and then.
We didn’t have to wait though as we received a call to say a plumber would fit one the next day.
He came with the tap the next morning and spent a large part of the morning replacing it with no mess at all.
The lady in the office when I called to pay that afternoon was really pleasant and efficient.
Thanks to all concerned.

The AC and the compressor installaton went smoothly. The Gas Engineer was very punctual with the appoitment and finished the job on time. I am quite happy with the choice of AC brand that I bought. As a cherry on the top, I not only got good units and best service I also got them at a good discounted price. Many Thanks to the blue flame energy.

I had a new boiler installed by Blue Flame and the installation was excellent. The cost of the boiler included a specific number of annual services. I called last week to try and arrange it. It took me numerous calls before I actually got an answer. Messages left on the answerphone went unreturned. I was told that I would be called back within 2 days with a service date but no call a week later. Every time I call all I get is an answerphone and, despite leaving my details numerous times, no-one has got back to me. The website contact form won't accept messages due to a "server error". I have called the company 26 times today slone and have never managed to get a reply. I don't know what you have to do to get them to respond!!!

We had our Bosch Worcester boiler fitted on Thursday 8th January. From the start a lovely surveyor came to see us, name Richard who completely advised us perfectly, with our concerns. Also a very big thank you to Tom Rubery, who is so lovely, addressing and helping us with our queries.
The Gas installer called John and Keira were exceptional at being professional, showing us everything, and what an excellent job they have done.
I believe BlueFlame is a family run business and we cannot fault their service at all. 1st class . We have already recommended them to a relative for the summer, and will continue to spread the word about their work and after service. Well done e to everyone.

In the summer of 2024 we met Neil Blackwell from Blue Flame Energy Solutions, who agreed and sold us the system he said we needed after we paid a substantial deposit. The work was programmed for November 2024. In December the boiler fitters arrived but declared the roof joists were not sufficient to take the weight of our pressurised cylinder. We had to have the loft opening and ceiling joists and flooring strengthened before the boiler fitters returned to install the new Worcester boiler. We then had to wait until there was an electrician available to connect the electrics. During this time we did not have any heating during a cold December period. One year on and one of the Honeywell flow valves is stuck open so I called Blue Flame Energy Solutions and spoke to Tom who arranged an annual service appointment for 30th January, and suggested a call to Worcester Boilers to have a Service Engineer to come and check the boiler. The Worcester engineer arrived a day late on 31st December and declared the access to the boiler unsafe and did not touch the boiler.
We then contacted an emergency local heating engineer who came out on a Saturday afternoon, checked the system and discovered the electric Honeywell Valve that controlled the heating system not working. He bypassed the valve and got the heating working. On Monday 5th January 2026 I contacted Blue Flame Energy Systems and spoke to Rob in their technical department who informed me that the Honeywell Valve in the system only had a 6 months warranty and I would have to pay for a replacement unit. We now have to contact our household insurance to see if our policy will cover the cost of a replacement Honeywell Valve and fitting charges. My wife and I are both over 75 and we are not impressed with the way we have been treated by Blue Flame Energy Solutions.

The engineers that attended were friendly and informative with what was involved and why they had to do certain things to comply.
They were punctual and communicated on there arrival times.
Setting up on the attendance of the survey and the actual installation was easy and efficient.
Would recommend Blue Flame to all my friends and family or anyone who asks me of a good professional company.

Amazing company to deal with , efficient people within all the departments. the order, the fitter the financial and the gentleman who called me at 8 pm on a Friday night as I had a problem with an outside overflow who sorted within 30 minutes of receiving my email. Not an issue at all but due to the water being turned off during the fit and the ballcock in the water tank had not returned to its happy place so to speak. Would highly recommend this company. I even have a 12 warranty and yearly service . Congratulations for going above all my expectations. Well Deserved 5 Star