Didn't win in the original ballot but was lucky enough to get 4 tickets on the cancellation list and what a day we had! The seats were amazing with a great view of the action and the game had a bi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Having served for nearly twenty years in the Prison Service and as a custody officer I finally decided to retire. I let my Blue light card expire and never thought anything more about it. Then I heard... Toon meer
After an initial issue when I first applied for a blue light card which mistakenly said I was ineligible for the scheme, Thierry one of the Blue Light support team was able to look again into the matt... Toon meer
Bedrijf heeft geantwoord
Very helpful and resolved issue. Prompt response when reported issue. Only gave 4 stars as would have been better if I could have changed my details online rather than having to contact BlueLightCard... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contactgegevens
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, Verenigd Koninkrijk
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4,6
Uitstekend
28K reviews
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Noor was very helpful as I couldn't…
Noor was very helpful as I couldn't remember user name, passwords etc.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I tried to use a discount online was…
I tried to use a discount online was sent via blue light it was a code for £100 with Vax there was no box for code and I didn't get discount when I paid I am not very happy as I would not have used this if I had known and can't seem to get anywhere with getting my discount credited.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Blue Light Card application was a breeze!
I became a BLC member a few days ago. The application was so quick, I got an email a day later to say I’d been approved. Used the card yesterday. The discount will certainly help me. Brilliant!
13 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Problems with renewal in retirement...
My renewal, in retirement, was fraught with problems that were almost insurmountable and would have failed had I NOT been extremely persistent.
4 september 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Good Morning,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Disappointed & discount code did not work!
I got my discount code & it would not work. It was an expensive purchase & it would have been good to have received it at the checkout. I was so
Disappointed I tried numerous times but to no avail, was it working! The online shop I used told me it was not on their end it was blue light!
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Good Morning,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Great service
Great service. Prompt, friendly response and dealt with my issue quickly and efficiently
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I had an issue with my card
I had an issue with my card, contacted blie card, the lovely Neha answered my query, who within minutes with the aid of an email, gave me concise and simple instructions on how to fix the problem. Thank you again thousand thank yous.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Issues with logging on
Krishna was extremely helpful and provided excellent guidance on hiw to resolve the issues I had with accessing the app after travel abroad.
I'd never have worked it out without the guidance.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Customer service was excellent
Customer service was excellent, with Danielle addressing my problem quickly and easily. Communication with Danielle was warm and professional - thank you!
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I get huge savings on here all the…
I get huge savings on here all the time, I can't recommend it enough.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Just used my blue light card to buy…
Just used my blue light card to buy cinemas tickets, I ended up paying more than advertised cost, to get code I had to pay £17 !!!!!!!!!
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Good Morning,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
I had issues with a slight change in…
I had issues with a slight change in email addresses that meant i would struggle to re-new my card. However the team were able to resolve this with great communication and new information stored.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Blue Light Card UK
Problems logging in via personal email account
Chloe was so helpful as I could only log into my account at work not via the app. I wanted to use my personal email as I do not access my emails on my work account at home.
Chloe sorted this out for me and now I can use my personal email.
Fabulous :)
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Blue Light Card UK
Antwoord van Blue Light Card
Hello,
We’re happy to hear that you are enjoying our service and have been making the most of our discounts. Thank you for your feedback and support!
Katie - Blue Light Card UK
5 Stars
5 Stars – Excellent service from Claire!
A huge thank you to Claire for all her help with my Blue Light Card approval! Having previously worked in the NHS, I had moved to a new company where I was still eligible for a card. Since my current employer doesn’t issue our company details on our photo IDs, I had to provide my employment contract as proof instead.
Claire was incredibly patient, attentive, and accommodating throughout the entire process. She kept my request open while I gathered my documentation, allowing me to refer back easily. Once everything was uploaded, she promptly approved it, and I was able to complete my order.
I’m so happy to have my Blue Light Card back to enjoy the great discounts—especially at Starbucks! Claire's kind and helpful customer service made a stressful admin process smooth and easy. Thank you again, Claire!
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Blue Light Card UK
I was having great difficulty getting…
I was having great difficulty getting my application set up, and I messaged Clover on Facebook blue light, Clover was fantastic and got it all set up for me in less than an hour! Thank you so much Clover!
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Katie - Blue Light Card UK
Issue finally resolved
Bluelight spent considerable time sorting out the issue with my card and app. I'm very impressed with the service
13 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Blue Light Card UK
My problem was resolved in a…
My problem was resolved in a professional manner, addressing my concerns. I found the experience manageable.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Katie - Blue Light Card UK
Ellie was great and very responsive - hoping now to speak to the correct team as to how to get our company set up as an eligible organisatio
Ellie was great and very responsive - just hope that
12 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Katie - Blue Light Card UK
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