Didn't win in the original ballot but was lucky enough to get 4 tickets on the cancellation list and what a day we had! The seats were amazing with a great view of the action and the game had a bi... Toon meer
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Lees wat reviewers zeggen
A huge thank you! 🏈 We were so lucky to win tickets to the NFL game at Wembley through Blue Light Card, and what a fantastic experience it was! The seats were brilliant, with a great view, an... Toon meer
Bedrijf heeft geantwoord
So pleased when blue light card was made available to teachers. I use the app to check discount codes with all retailers before I buy anything online. The small savings add up! Today I had an issue wi... Toon meer
Bedrijf heeft geantwoord
After an initial issue when I first applied for a blue light card which mistakenly said I was ineligible for the scheme, Thierry one of the Blue Light support team was able to look again into the matt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contactgegevens
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, Verenigd Koninkrijk
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4,6
Uitstekend
28K reviews
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Lost voucher
After 9 days of emails going back and forth, Madison sorted the problem very quickly. Thank you Madison
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
Excellent Service
Have been a BLC holder for a number of years. Have made savings across a range of services and goods. What is not to like.
Customer service wise, if you have any issues they respond promptly and deal with any issues quickly and efficiently.
Email them today regards an issue and within minutes it was sorted. (Thanks Danielle).
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Taken £5 for outwrite service
Taken £5 for outwrite service. I will never renew again and waste of money. They take weeks to respond. Outright disgrace. Please don’t sign up. It’s not worth it. I would give big fat O but no option to do this.
9 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Team is absolutely amazing
Team is absolutely amazing, had some issues with tickets. Ticket team was very helpful and fast responses reassuring of the process. Can’t fault them
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Blue Light Card UK
Nike does not accepted Blue light card…
Nike does not accepted Blue light card discount anymore in stores. They said they only works online now however, on their website, they did not accepted my 10% discount code.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Isse with uploading ID for renewal and…
Isse with uploading ID for renewal and it was sorted immediately.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Customer Service was excellent
Customer Service was excellent, my support request was dealt by a representative called Chloe, it was both speedy and efficient and gave me a sense of professionalism. It was a great experience and gives a strong sense of confidence.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
Great customer service from Noor
Great customer service from Noor, when I had a problem registering.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Non- payment on £45 Car Insurance Offer…
Non- payment on £45 Car Insurance Offer / Useless Customer Service.
I bought car insurance through the BLC offer. I waited the two months specified in the T&Cs for the £45 gift card. Nothing. Waited another week and raised a ticket including screenshots of the offer, BLC acknowledgment email and proof of purchase.. The reply said that the matter would be looked into and the ticket was closed.
Waited another month. Nothing. Raised a second ticket, received a copy and paste of the previous BLC email and ticket closed. Waited a week, raised third ticket. Same again. Contacted customer service directly. No reply.
"Customer Service" are a complete waste of time.
This offer is still available on the website (it is now £40 rather that £45 which is inconsequential as you will be receiving £0 from this offer, so don't waste your time).
I could have got a better deal elsewhere at the time of purchase but the £45 giftcard was tempting.
My advice, avoid joining BLC, I will certainly not be renewing membership.
I joined in April after seeing their advert on TV and assuming they were trustworthy.
The first offer I tried to use was for a Hoover washer/dryer. The BLC code didn't work. I then found that the exact same discount was available on the Hoover website.
My experience of BLC after 6 months. Two offers applied for. Neither worked. £0 saved. Time wasted writing emails and this review.
4 juni 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Quick response Jane was most helpful…
Quick response Jane was most helpful and my card approved
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Awful just plain awful
Awful just plain awful , firstly you MUST have a contact line for people to speak to a REAL person rather than emails and getting automated replies .
Secondly , the gap between getting a card approved or renewed and actually recieving the card CANNOT be a months gap .
Yes I know there is an App , but Im not one of those who totally relies on having a mobile with them 24hrs a day .
Even when I got a reply that at long last ,That my card was ready to go out. It wasnt issued / delivered . I then had to spend more time chasing it up .
Again another email was recieved saying it was on its way ,then another email saying that they could not find my details , even though all the infomation was at hand via previous emails AND was there clearly as soon as I logged in .
Customer service is very poor .
On another matter , when I tried to use the card at Currys , who at that time where offering 10% on the BLC page , they were only going to give 5% in store.
I hope that thing get sorted so that others dont have the same issues, but looking at reviews and on Fbook , it seems other are .
Simply not good enough .
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
The blue light card is great but trying…
The blue light card is great but trying to sort an issue for a parent not on line is impossible. Been trying for weeks no phone number and won’t let me help in line.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Wonderful
Wonderful, it has saved me so much money. Only once has it not worked but I use it all the time.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Noor was very helpful as I couldn't…
Noor was very helpful as I couldn't remember user name, passwords etc.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I tried to use a discount online was…
I tried to use a discount online was sent via blue light it was a code for £100 with Vax there was no box for code and I didn't get discount when I paid I am not very happy as I would not have used this if I had known and can't seem to get anywhere with getting my discount credited.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hi there,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Blue Light Card application was a breeze!
I became a BLC member a few days ago. The application was so quick, I got an email a day later to say I’d been approved. Used the card yesterday. The discount will certainly help me. Brilliant!
13 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Problems with renewal in retirement...
My renewal, in retirement, was fraught with problems that were almost insurmountable and would have failed had I NOT been extremely persistent.
4 september 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Good Morning,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Disappointed & discount code did not work!
I got my discount code & it would not work. It was an expensive purchase & it would have been good to have received it at the checkout. I was so
Disappointed I tried numerous times but to no avail, was it working! The online shop I used told me it was not on their end it was blue light!
14 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Good Morning,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trustpilot (Your name)' and provide a summary, and we'll do our best to help.
Many Thanks,
The Blue Light Card Team
Here for you because you're here for all of us 💙
Great service
Great service. Prompt, friendly response and dealt with my issue quickly and efficiently
15 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I had an issue with my card
I had an issue with my card, contacted blie card, the lovely Neha answered my query, who within minutes with the aid of an email, gave me concise and simple instructions on how to fix the problem. Thank you again thousand thank yous.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
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