Never received item contacted them on Two occasions no reply was told they had made a mistake on there behalf and the item would be with me shortly. Ordered the item 11th February still not received i... Toon meer
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Lees wat reviewers zeggen
Few Months Ago I Bought The TAC VEST CLIP TORCH, It’s Amazing And Does What It Says, Super Bright and Powerful With Lights With Flashing Blue / Red Light, and so on also the T1 FLASHLIGHT. These are T... Toon meer
I keep getting emails asking me to review an order I still haven’t received. I get it’s probably automated but seriously?! It’s getting annoying now. The Shop app shows it as shipped but I haven’t h... Toon meer
Bedrijf heeft geantwoord
Ordered the Warrant Number Patch with blue line UK flag on in October and have yet to receive the item. Had an email confirming the order and the money was taken but that's it. No corresponden... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
.,..
Contactgegevens
Verenigd Koninkrijk
- bluelinetactical.co.uk
2,6
Slecht
105 reviews
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Why did I buy
Do not reply to e mails. Still waiting for my order which is well over due. No communication
23 september 2023
Review zonder uitnodiging
Quick service
13 juli 2023
Waiting over 2 weeks and still haven’t…
Waiting over 2 weeks and still haven’t received my delivery!
2 juli 2023
Antwoord van xxx
Hi Jordan. I can see you ordered a Pre Order torch which is due to ship mid July, as stated incredibly clearly on our website in multiple places. We have received this months batch and your order has been sent today so you should receive it in a couple of days. Thanks
Antwoord van xxx
Hi Graham. We responded to your email the day after (08/07/2023 @ 17:43 - grahamewen89@gmail.com ). Please check your junk mail.
To summarise, you have ordered a pre-order torch which are due to be shipped mid July. This is stated on our website clearly. Orders are due to go out next week.
Thanks
Blue Line Tactical
Great item fast delivery
13 juni 2023
The delivery was about two weeks before
The delivery was about two weeks before
the item arrived.
11 juni 2023
Item never arrived
Item never arrived. Still waiting for a response from the seller to offer a solution to this issue.
8 juni 2023
I still haven’t received my product ….
16 mei 2023
Antwoord van xxx
Hi Jack. I can see you should have received it today. Your order was dispatched on the 21st May. Unfortunately once it’s posted it’s out of our control on when Royal Mail deliver it to you. Thanks
Absolutely horrendous service
Absolutely horrendous service. I ordered my product nearly 3 weeks ago and I have still not received it. I have sent 3 emails but only record one saying that I ordered a pre-order product. This is not true and it is not stated on the invoice either. I am still waiting for the product and a reply to my emails. Will not be using this site again and will be passing on to my colleagues.
14 mei 2023
Antwoord van xxx
Hi Luke. We have sent you an additional email stating we will send you out another torch free of charge as the one that was sent earlier doesn’t seem to have arrived. However it is clearly stated on our website in atleast two places that our torches are pre order only. We have tried to make this as visible as possible by making it larger text and bolder writing than the rest of the description.
Thanks
Not very impressive..
Ordered the tac vest torch at the end of April when the website said they were in stock. Got the order confirmation and then never received it. Checked the website a couple weeks later to see they were back on pre-order and wouldn't be available for another few weeks. Disappointed I emailed them to cancel and they just seem to ignore you. Got the identical product on eBay for way cheaper and got delivered with 2 days..
28 april 2023
Customer service leaves a lot to be desired
I’ve still not received the product, I know it’s not due until “potentially end of April” however I sent a general enquiry email and still waiting for a response almost two weeks later.
I know the product is good because my colleagues have them, however the customer service needs a lot of work.
Your product line is good, this negative review is just due to the customer service or more lack there of it
29 maart 2023
Not received item and won't reply to…
Not received item and won't reply to emails asking for a update
22 maart 2023
Tac Vest Clip Torch-impressive item for it's size!!
A brilliant item which is impressive due to it's size, brightness and ease of use. A must have for anyone working on the roads.
23 januari 2023
A great little torch and also Red and…
A great little torch and also Red and Blue flashing mode awesome at the scenes of RTC’s making you more visible whilst directing traffic. I can’t rate this compact LED torch enough. It should be standard kit.
15 februari 2023
Antwoord van xxx
Hi Ursula. As quite clearly written on our website you have ordered a “pre order” torch. You are included within the March release which again is clearly stated on our website. If this is too long for you I can refund you. Thanks
The parcel hasn't been delivered
The parcel hasn't been delivered. It's so difficult to get in touch with anyone . It shows that it's placed. It was supposed to be delivered in the mid of February. I don't have any updates
18 februari 2023
Great service and fantastic equipment
19 januari 2023
Bought the tac vest torch
Bought the tac vest torch, great little bit of kit very bright… everyone now wants one!
4 februari 2023
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