Bluewolfstore Reviews 56

Shoes that are too small and are complete junk. Tried to get a refund but was offered only a 30% partial refund. Total junk! Do not do business with this company.

Long shipping process. Terrible, cheap quality of shoes received. Customer service personnel was polite and professional.
In the end they denied my return. I will never purchase anything else from Blue Wolf.

I purchased a handbag last year and it arrived with two of the zips broken. I sent it back to the address in England. I emailed time after time after time but a year on i still haven't haven't my money back. STAY CLEAR of purchasing anything from this Company.

Stay away from this company. I ordered a pair of trainers. Received the wrong size. Initially on emailing them to arrange a return and refund the replies seemed promising. I was then sent an email saying that I had been sent a refund...nope, never got a refund or any replies to my emails since.

This company is a scam does noy honour a refund i bought a watch which is as good as crap does not work at all they keep asking for a vidieo i just want a refu d but dont think i get it so what a crap company

26년2월2일 블루올프스토어에서 신발을 구매했어요. 신발도착, 물건이 Broken 되고, Quality 도 마음에 들지 않아 반품.환불요청을 4번씩이나 했지만 아직까지 회신이 없어요.
* 2026.02.02 신발+지갑 구입, 신용카드지불(114,000원)
* 2026.03.18 신발 도착, 포장 해체하여 확인한 바, 지갑이 파손 됨. (첨부사진참조)
* 2026.03.19 반품.환불요청.
* 2026.03.24 반품.환불(2번째)요청
* 2026.03.27 반품.환불(3번째)요청.
* 2026.04.01 반품.환불(4번째)요청
[최초 받음 포장상태가 마치 쓰레기를 포장한 상태 같았음. (첨부사진 참조)]
* 귀사의 환불정책에 지금까지 아무런 답변이 없음.

I bought a ROYAL LUXURY LEATHER BAG from this store. It looked so nice on the website. It took 2 weeks to be delivered and when I took it out of the bag it had a strong chemical smell: certainly not leather. Needless to say, it is not leather as stated in the description, but a cheap and nasty PU plastic, which I would not be seen dead with. I have sent several emails requesting a returns ticket, but have had no reply of course, and I do not expect to get one. I have now reported them to the FEDERAL TRADE COMMISSION in the US and I urge you to do the same if you’ve been had by these scammers like I have. You will easily find their website online. You won’t get your money back, but Blue Wolf might get taken down.

Stay away from this store! Coat does not match photo. Coat is wrong colour. Coat was damaged due to their packaging. They sent bogus email about shipping delay but magic coat showed up within days. That email supposedly from Manager has yet to respond. NYC phone either gives you answering machine or rings out. DO NOT WASTE YOUR $

They never sent my purchase and capital one believed them. I was robbed out of $56

Customer service was playing games with me.

They said my product was in the mailbox. Which wasn't true. Also the package would not have been able to fit in it.

Because I ordered a large purse.

Is there anyway I can get my money back?

Thank you!

They deserve a zero!

Ordered 3 pairs of shoes. Received one pair not my size. Despite emailing them 4 times for return and to provide the right size I chose at checkout, they have been unresponsive.. very disappointed to have paid 70 USD for that pair alone and unable to use

A. An email offer for 10% new customers discount was not available upon checkout.
B. They promote "LEATHER" handbags for ladies in maybe 14 point font but many screens later in about 10 point font they disclose its not leather but a composite of leather & plastic particles called "Vegan Leather" garbage. Vegan Leather is a lie. Its false advertising.
C. A company who lies about about several dozen of their products, they are more likely to lie about many other items.

Please keep away from this store ,I bought a red and black luxury leather bag that turned up brown and black and at best plastic . I have emailed them repeatedly, sent photos tried various different approaches but they have totally ignored me apart from I presume an automated initial response from”Dianne”
I guess you live and learn however at 73 I’ve got a long way to go , I checked their web page and read their obviously fake reviews

Sought to purchase a handbag online and the system kept telling me that there was problem with the payment and to reenter details. Fortunately I did not do this plus my bank blocked the card as they identified it was suspicious transaction. Beware of this company!!!

DECEPTIVE Advertising as per my previous review. There are not enough people writing reviews, this company is carrying out fraudulent activities and the more people warned the better. Please write your experiences both on Australian and other Countries review sites for Blue Wolf Stores so your review is seen everywhere. At present Australia has only 43 reviews and United States 157, I am sure there are many more. PLEASE help protect others and place your reviews on as many sites as possible to over expose the failings of Blue Wolf Stores.

WARNING WARNING WARNING!!!!!
CAN NOT SAY WARNING ENOUGH!!!!!
THEY DO NOT ANSWER THE PHONE OR THEIR EMAILS!!!! IF YOUR PRODUCT ISN’T WHAT YOU EXPECTED YOUR SCREWED!! TOTALLY A RIP OFF COMPANY AND A SCAM!!!!
PLEASE ATTENTION TO YOUR 1 STAR RATING!!! IWOULD OD GAVE THEM A NEGATIVE RATING IF IT WAS POSSIBLE!!!
SORRY ASS COMPANY!!
SHAME OF YOU FOR YOUR LACK OF RESPECT!!! WE CONSUMERS TRUSTED YOU WERE A REPUTABLE PLACE TO BUY YOUR PRODUCT AND YOU DISREGARDED OUR SERVICE!!!

Do not buy from blue wolf store.
They claim “leather” and sell you fake material. They will not respond to emails. It took 3 months to recieve garbage products. Make sure everyone knows and do not throw away your money. True rating is 0.

Order shoes and sock three weeks ago. Paid approximately USD150. They don’t give you a tracking number and do not reply to your email. A straight scam.

It's difficult to know where to begin. My husband bought me a handbag for my birthday. The quality is disgusting - basically the bag is unusable. I feel it was misrepresented in the online photo of the product. It poses as leather but it was only later that I found out it's synthetic leather. All attempts to contact the business were futile. Nobody wants to deal with customers. It's a very shoddy business - a big scam.
All potential buyers BEWARE! DO NOT BUY FROM THIS ONLINE BUSINESS! You will be wasting your money!

Recieved confirmation of order #50174 on 9th Dec 2025.
Have sent e mails asking when I will receive goods.

As at 17th Dec no reply

Next step will be contacting VISA for a refund.

Nothing you are big scammers and now the whole world will know what you are really like fake your products are more than nothing I have learnt my lesson and so should others never again