Items delivered promptly and carefully packed on a pallet with a piece of insulating board to cushion them! Slight hiccup in the system the day before delivery when got notification that it was packed... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The delivery driver was excellent and dropped our order on its pallet at the top of our drive. Unfortunately we were not expecting the delivery as we were told it would come on the Wed and it arrived... Toon meer
Bedrijf heeft geantwoord
Good price on Jablite and PIR. Full size sheets delivered on 3 pallets which were well wrapped. Driver coped with busy road and used Moffett forklift to position the stack onto my trailer. Kept u... Toon meer
Bedrijf heeft geantwoord
As usual the prices from BMD were very competitive and the ordering process seamless as usual. Received messages and tracking information for the delivery which despite being in rush hour were spot on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Builders Merchant Direct is your trusted online source for a vast array of construction materials, catering to both professional trade and DIY enthusiasts seeking quality and affordability. Our extensive product range includes everything from specialised insulation solutions for walls, floors, lofts, and roofs, to plasterboard, drylining, and sheet materials. We're proud to offer specialist building boards like Fermacell, alongside a comprehensive selection of building materials such as render, screed, DPMs, and all the necessary accessories. Featuring top brands like Kingspan, Recticel, Celotex, Knauf, Siniat, Bewi, Fermacell, and Rockwool, we ensure that every product we deliver meets the highest standards of thermal, acoustic, moisture, structural, and fire protection. Whether you're in search of PIR Insulation or the versatility of Fermacell boards, our catalogue is carefully chosen to meet your specification needs. As leading building suppliers, Builders Merchant Direct is committed to providing a seamless, hassle-free experience, supported by our expert team and nationwide delivery service. Discover why we're the builders supply online of choice for countless customers, and let us support your project with our wide range of products. For personalised assistance or to explore our offerings, visit us at www.bmdgroup.co.uk, call 03300 55 32 02, or email Sales@bmdgroup.co.uk. Builders Merchant Direct is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, The UFH Group, Renders Direct, and Screeds Direct.
Contactgegevens
Unit 2 Power Park, S63 9BL, Rotherham, Verenigd Koninkrijk
- 0330 055 3202
- sales@bmdgroup.co.uk
- bmdgroup.co.uk
4,4
Uitstekend
159 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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The complete process from placing the…
The complete process from placing the order, being kept informed and deliver two days earlier then first suggested was a breeze and items were well packaged. First class service.
20 september 2024
Antwoord van Builders Merchant Direct
Hi Raymon,
Thank you for your fantastic 5-star review! We're delighted to hear that the entire process, from placing your order to receiving it ahead of schedule, was smooth and easy. It’s great to know that you were kept informed throughout and that the items arrived well packaged. We're thrilled to have provided you with first-class service!
We look forward to assisting you again in the future.
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hi Bartosz,
Thank you for the fantastic review! We’re so happy to hear you enjoyed our great and fast service. It’s always our goal to provide efficient and top-notch service, and we’re glad to know we delivered that for you.
We look forward to working with you again!
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Here's a response to John's 5-star review:
Hello John,
Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're glad we could meet your expectations.
We look forward to serving you again in the future!
Many thanks,
Builders Merchant Direct
Prompt service and excellent delivery on alocated time
Very pleased with this company will use them again
9 augustus 2024
Antwoord van Builders Merchant Direct
Hello James,
Thank you for the wonderful 5-star review! We're thrilled to hear that you were pleased with our prompt service and that the delivery arrived right on the allocated time. It's great to know that we've earned your satisfaction, and we look forward to serving you again in the future.
Many thanks,
Builders Merchant Direct
very helpful
6 augustus 2024
Antwoord van Builders Merchant Direct
Hello Christine,
Thank you for the fantastic 5-star review! We're delighted to hear that you found our team very helpful. Providing excellent customer service is our top priority, and it's great to know we met your expectations.
We appreciate your feedback and look forward to serving you again in the future.
Many thanks,
Builders Merchant Direct
Helpful delivery driver
Great price, easy web ordering, fast delivery and a very friendly and helpful delivery driver.
7 augustus 2024
Antwoord van Builders Merchant Direct
Hello James,
Thank you for the fantastic 5-star review! We're delighted to hear that you found our prices great, the web ordering process easy, and the delivery fast. It's especially wonderful to know that our delivery driver made a positive impression by being friendly and helpful.
We appreciate your feedback and are excited to serve you again.
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hello John,
Thank you for the great 5-star review! We're delighted to hear that you were pleased with our service, products, and prices. Providing quality and value is what we strive for, and it's rewarding to know we met your expectations.
We appreciate your feedback and look forward to continuing to serve you in the future.
Many thanks,
Builders Merchant Direct
First class customer service
First class customer service. Fast response to queries or problems. Goods delivered quickly and in perfect condition.
2 augustus 2024
Antwoord van Builders Merchant Direct
Hello Geoff,
Thank you for the fantastic 5-star review! We're thrilled to hear that you received first-class customer service and that our team responded quickly to your queries and any problems. It's also great to know that your goods were delivered quickly and in perfect condition.
Your satisfaction is our top priority, and it's rewarding to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Many thanks,
Builders Merchant Direct
The driver was excellent he brought the…
The driver was excellent he brought the items into the drive.
18 juli 2024
Antwoord van Builders Merchant Direct
Hello Sue,
Thank you for the fantastic 5-star review! We're delighted to hear that our driver provided excellent service by bringing the items into your drive. Ensuring a smooth and convenient delivery experience is very important to us, and it's great to know we met your expectations.
We appreciate your feedback and look forward to serving you again in the future.
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hello Graeme,
Thank you for the 5-star review! We're delighted to hear that you received good service from our delivery driver. Ensuring that our deliveries are handled with care and professionalism is a top priority for us.
We appreciate your feedback and look forward to continuing to provide you with excellent service in the future.
Many thanks,
Builders Merchant Direct
Great communication and fast delivery
Great communication and fast delivery, faultless service
11 juli 2024
Antwoord van Builders Merchant Direct
Hello Jason,
Thank you for the fantastic 5-star review! We're thrilled to hear that you experienced great communication and fast delivery, and that you found our service to be faultless. Providing efficient and seamless service is our top priority, and it's rewarding to know we've met your expectations.
We appreciate your feedback and look forward to continuing to provide you with exceptional service in the future.
Many thanks,
Builders Merchant Direct
Good value and service
The goods were delivered promptly. A mistake with delivery was corrected the same day. An issue with email delivery was handled by sales team well. Value for money is excellent. Delivery driver was very helpful and pleasant.
25 juni 2024
Antwoord van Builders Merchant Direct
Hello Walt,
Thank you for your excellent 5-star review! We're delighted to hear about your positive experience with our service, particularly how promptly the goods were delivered and how efficiently our team handled the delivery mistake and the email issue on the same day. Our goal is to resolve any challenges swiftly to ensure customer satisfaction, and it's rewarding to know we succeeded.
We're also pleased to hear that you found our products to be excellent value for money and that our delivery driver was both helpful and pleasant. We strive to provide a comprehensive, high-quality service experience, and your feedback confirms that we are achieving this.
We appreciate your kind words and look forward to serving you again with the same high standards and attention to detail.
Many thanks,
Builders Merchant Direct
Brilliant service and good price
31 mei 2024
Antwoord van Builders Merchant Direct
Hello Sneh,
Thank you for the fantastic 5-star review! We're delighted to hear that you experienced brilliant service and found our pricing to be good. Our team is committed to delivering excellent service and value to all our customers, and it’s rewarding to know we've met your expectations. We appreciate your feedback and look forward to continuing to offer you great service and competitive prices in the future.
Many thanks
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hi Dean,
Thank you for the 5-star review!
We're pleased to hear you were happy with our service and delivery. We appreciate you taking the time to leave your feedback, and if you have any requirements in the future, please get in touch!
Many thanks
Builders Merchant Direct
good product & price with prompt…
good product & price with prompt delivery, thank you very much, regards roger.
3 april 2024
Antwoord van Builders Merchant Direct
Thank you for the 5-star review and your kind words! Ensuring our customers receive great value and efficient service is really important to us.
We appreciate your gratitude and look forward to serving you again with the same high standards on any future orders!
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hi Stephen,
Thank you for the fantastic 5-star review and your kind words! Our goal is to provide the best overall value and service to our customers, and it's rewarding to know we've met your expectations.
We appreciate your feedback and look forward to continuing to serve you with the same high standards on any requirements you may have in the future.
Many thanks,
Builders Merchant Direct
Extremely professional
Really easy, fast ordering. One call got my order shipping date agreed. Product and delivery cost very reasonable.
Delivery driver was just amazing - professional and helpful.
End to end, a flawless service.
12 maart 2024
Antwoord van Builders Merchant Direct
Hi John,
Thank you for the 5-star review and for highlighting the professionalism of our driver.
Its great to hear hear that you found the ordering process easy, and that both the product and delivery were reasonably priced. We work hard to make sure our prices are as competitive as possible. Providing a flawless service end-to-end is our goal, and we're delighted we could achieve this for you.
We appreciate your feedback and look forward to offering you the same high standard of service for any future requirements you may have.
Many thanks,
Builders Merchant Direct
Will use again
Easy ordering, quick delivery, helpful staff on phone to get delivery uodates. Will use again.
22 maart 2024
Antwoord van Builders Merchant Direct
Hello,
Thank you for the fantastic 5-star review!
We're delighted to hear about your positive experience with Builders Merchant Direct! Ensuring a smooth and satisfactory experience for our customers is our goal, and it's rewarding to know we've met your expectations.
We appreciate your decision to use our services again in the future and look forward to serving you with the same level of efficiency and support!
Many thanks,
Builders Merchant Direct
Great prices
Great prices, VERY fast delivery and easy to deal with. Just started a project and will use Builders Merchant throughout.
WELL DONE YOU!!!
18 maart 2024
Antwoord van Builders Merchant Direct
Good Morning,
Thank you for the outstanding 5-star review and your lovely words!
Its wonderful to hear you were happy with our service from order to delivery and knowing that you will continue to use us for your project is the best compliment we could receive. Our team is dedicated to providing the best service and support throughout your project and beyond, so if you need any product advice or recommendations during this or any future projects, please get in touch.
We look forward to serving you throughout your project and appreciate your trust in us.
Many thanks,
Builders Merchant Direct
Antwoord van Builders Merchant Direct
Hello Lee,
Thank you for the 5-star review and your kind words!
We're delighted to hear that you are happy with both our service and the quality of our products. Providing our customers with a seamless and satisfactory experience is what we strive for.
We appreciate your feedback and look forward to continuing to offer you the same level of service and quality on any future projects.
Many thanks,
Builders Merchant Direct
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