Boilergenie Reviews 

This was a great Installation from start to finish from the administration side right through to completion. We are very happy with our solar panels, the tradesmen and the work, I have no hesitation in recommending boiler genie for anybody who needs insulation or solar panels

Boiler genie was great from start to finish. Would highly recommend to everyone

I have no recollection of what this is about.

Service given was excellent. Both the plumber Paul and electrician Connor were very helpful in explaining everything regarding installation and usage. They both cleaned up after themselves. Customer service were great at helping us to complete the finance arrangement. All in an amazing experience. Would recommend highly.

An excellent service, second to none .Simon, your engineer is so professional and always happy to answer any questions or worries I may have during his visit.
Leaves the area in the way he found it , always tidies up after completing the job.
I trust him and respect his good work and will always recommend him to neighbours and friends .

Excellent service from start to finish. The team were professional, friendly and efficient, completing the boiler installation to a very high standard and leaving everything clean and tidy. Great communication throughout and no hidden surprises. I wouldn't hesitate to recommend them to anyone looking for a reliable and trustworthy heating company. Five stars!

excellent work, Kenny was really competent gas fitter.

My second year with them and so far very impressed from office staff to engineers

I received an excellent service from all the staff at Boiler Genie. From managers, office staff and installers. They turned up when they said they would, work was carried out professionally and on time. Staff were professional and friendly. The customer service was outstanding. They were on hand at all times to answer questions or assist, even at weekends and bank holidays. Nothing was too much trouble for them, even though the distance from their office was 5/6 hours away. I highly recommend them, they made the whole process so much easier and provided a high quality of work.

have had a boiler fitted for 5 years by boiler genie and had them service the boiler every year have had great service from engineers and the office in arrranging it would recommend them to anyone

I recently needed a new boiler for my flat and got a second quote from Boiler Genie. Liam and the team responded within hours to arrange an onsite quote which beat the other quote! the whole process was incredibly quick and professional from start to finish.
The new boiler was fitted within days, the service was excellent, and the team were great. What really stood out was the follow-up service and reassurance that I could call anytime if I had any questions or needed support.
Really impressed with the communication, efficiency, and quality of work. Highly recommend Boiler Genie!

The experience of getting my first gas central heating installed by Boilergenie was great. My flat had electrical heaters before which was very inconvenient and inefficient. I contacted a few companies including BG for quotes. It was hard to know which company would have been great for a big job like boiler, piping, radiators, basically whole system. Many would just promote boiler installations. The quote sent to me for complete work was not only competitive but they also cared enough to send a free surveyor who checked the property for the feasibility of the install and the requirements. As a result, they sent two different boiler options out of which I picked the most suitable one. Company also offers a 2-year 0% finance option. I was happy with the provided information and level of communication (thanks to Amy-Louise), so I went with BG. I must say that was a good decision because the installers (Kenny & Paul) did a great job and my place is warm and cozy. Of course, if you have complicated flooring like mine (previous electrical floor heating), the floor would not end up being the same but they were very careful to keep the disruption to minimum. Hope everything keeps running smoothly, and I would highly recommend this company for boiler and central heating installs.

Very professional reliable company boiler fitted in about 3 hours no mess great service definitely recommend.

From start to finish all communications and boiler installation were handled swiftly and professionally.
In terms of cost options they are hard to beat. Would not hesitate to recommend or reuse Boiler Genie.

My Mum needed a new boiler and to be honest - who really knows that much about something you only have to really replace maybe twice ? Boilergenie were amazing - friendly, knowledgeable, not pushy at all trying to sell, fantastic service, from our first enquiry to our boiler being serviced yesterday for the first time. I cannot recommend this company highly enough!!! And we could pay off the boiler over two years as well, the icing on the cake.

I recently contacted Boiler Genie to arrange a service for my boiler, which had been causing ongoing issues. During the inspection, it became clear that the problems were unfortunately beyond repair.

What really stood out, however, was the honesty and professionalism of the team. Both the office staff and the engineers took the time to clearly explain the situation and advised me on the most suitable type of boiler for my home without any pressure or attempt to upsell.

From the initial service visit through to the installation, every member of the team was fantastic to deal with. The engineers were knowledgeable, courteous, and efficient, and the office staff were equally helpful and responsive throughout the process.

I would highly recommend Boiler Genie to anyone in need of a boiler service or a full replacement and installation. Thank you again to everyone for all your help.

The boiler technician came at time promised and carried out the annual inspection of gas boiler. The technician was courtesy throughout the visit and gave General advice

We needed a new boiler
After seeing boiler genie advertisements on TV.
We Decided to go with them
From calling them to installation was very quick and efficient.
Paul engineer arrived on time he was very polite and courteous.
Boiler installed and new pipe work
Paul showed us how it worked he was very tidy no mess.
Definitely reccomend Boiler Genie

The Plumber was excellent and very helpful.

I had used Boilergenie before re faults in my old boiler which was fitted by someone else. Because of this very positive experience with them (Simon), I asked Boilergenie to install my new boiler. I was quoted a fair price and the installation was arranged quickly by Amy-Louise. On the day the fitting was quick, professional and with no undue mess. A Hive came with the boiler which Simon set up and taught me how to use. After a few weeks the Hive stopped working properly. I checked with Hive online and they advised it was probably a fault within the Hive's wireless communication components. I messaged Andy at Boilergenie yesterday afternoon and shortly afterwards Simon phoned me to say he could come out this morning. Simon arrived with a brand new Hive which he set up in less than 15 minutes. Problem sorted in less than 24 hours! Simon is professional, competent and a lovely guy to deal with. A real credit to Boilergenie. This is a company I would have no hesitation in recommending.