Bonk & Co Reviews 

1.075
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Toon meer

Beoordeeld met 5 van de 5 sterren

Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Toon meer

Beoordeeld met 5 van de 5 sterren

Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two... Toon meer

Beoordeeld met 5 van de 5 sterren

Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Openhaard- en kachelwinkel
  2. Aanrechtwinkel
  3. Woonwinkel
  4. Houtkachelwinkel

Over Bonk & Co

Geschreven door het bedrijf



Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!

STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(1.075)

149 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Truly world class service /products

Truly world class

18 januari 2025
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Guy,
Thank you so much for the wonderful review, it means such a lot to us! We're over the moon to hear you were so pleased with our service!
Looking forward to seeing you again soon,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Great layout on shop floor showing many…

Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not overbearing allowing time and space to think about what one might purchase (from shelf units to wood burning stoves to table mats etc. A great shopping experience. Warmly recommended…

8 januari 2025
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Mike,
Thank you kindly for leaving us such a heart warming review, we really appreciate it!
We're very happy to hear you enjoyed your visit to our showroom so much. We work hard to find the loveliest products for our showroom, and there's always something new to discover.
We look forward to seeing you again soon.
Warm wishes,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Quirky design top quality ….

The cards I chose perfect for the occasions I have in mind. The cards are beautiful and printed on top quality card. Arrived very promptly from considerate & generous sellers.

13 januari 2025
Logo Bonk & Co

Antwoord van Bonk & Co

Hi,
Thank you for taking the time to leave us such a lovely review, it means a lot to us!
We're glad you like the cards, and hope they bring their recipients a smile.
Warm regards,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Faulty lamp

Having returned a lamp bought pre Christmas due to it having a fault the product was exchanged with no issue and an apology for any inconvenience caused along with a small gift.
Thank you Sam for your excellent customer service.

8 januari 2025
Beoordeeld met 5 van de 5 sterren

Super correspondence when I was…

Super correspondence when I was weighing-up the purchase. Fantastic car taken with packaging and shipment. Thanks guys.

11 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Colin,
Thank you very much for leaving us a review, we really appreciate you taking the time to share your feedback.
We're very happy to hear you were so pleased with our service and your purchase. We're always happy to help!
Warm regards,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

A very nice shopping experience

A very nice shopping experience, a beautifully laid out shop, especially at Christmases. Kind and helpful staff as always. Highly recommended a visit to Bonk & Co, you won't be disappointed.

23 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Angela,
Thank you so much for the great review, it was lovely to see you in the showroom again. We do put a lot of work into our showroom displays, (especially at Christmas!) so we're glad to hear you like them!
Wishing you a great 2025,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

We can't quite believe the speed and…Happy Customer

We can't quite believe the speed and efficiency that made our whole experience a pleasure. We are so happy with our new wood burning stove and should have had one installed years ago. Bonk and Co came highly recommended by friends of ours so there was no reason to try anywhere else. Thank you to all involved.

9 december 2024
Review zonder uitnodiging
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Gail,
Thank you so much for leaving us such a heart warming review!
It's wonderful to hear you are so pleased with your new stove. We're sure it will be keeping you nice and cosy in the years to come - and especially in this cold weather!
With warm wishes,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Great service and item exactly as…

Great service and item exactly as described.

18 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Norman,
Thank you for the great review, we appreciate it! It's always lovely to hear that our customers are pleased with their purchase.
Looking forward to seeing you again soon.
Warm regards,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Lovely selection of gifts and friendly…

Lovely selection of gifts and friendly staff.

21 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi,
Thanks for the review! We're very happy to hear you liked our selection of gifts. We look forward to seeing you again in the showroom soon.
Best wishes,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Really personal service

Really personal service, product posted quickly and as described

21 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Matt,
Thank you so much for leaving us a review, it really means a lot to us! We're very happy to hear you were so pleased with our service - it's what we aim for.
Best wishes for 2025,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Staff always helpful and I always find…

Staff always helpful and I always find what I am looking for.

12 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi,
Thank you for leaving us a review. We're delighted to hear you found what you were looking for. We hope you had a good Christmas and look forward to welcoming you back to the showroom in 2025!
Best wishes,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Great quality 👌

10 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Charlotte,
Thank you for leaving us a review, we really appreciate it. We hope the companion set is coming in handy!
All the best for 2025,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Happy to pass on lots of relevant stove…

Happy to pass on lots of relevant stove parts knowledge and advice despite not being for a large sale.

14 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi,
Thanks for taking the time to leave us a review, we really appreciate it!
We're always happy to discuss any stove related questions and help source parts for your stove, so thanks for the positive feedback!
Best wishes for 2025,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Excellent, friendly service

Excellent, friendly service. Great product. Extremely well packaged using repurposed, environmentally friendly packaging. Fast and careful delivery.
Whats not to like?
Thank you!

11 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi John,
Thank you very much for taking the time to leave us a review, we really appreciate it!
We're delighted to hear you like your new Darach shelf and soaps. It's a lovely piece to add to any home. We hope you had a good Christmas and New Year!
Warm wishes,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Lovely shop

Lovely shop, helpful and friendly staff, look forward to visiting again soon

3 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Jo,
Thank you so much for your lovely review. We really appreciate your feedback!
It's great to hear you enjoyed your visit to our showroom so much. We look forward to seeing you again soon.
Wishing you a happy and healthy new year,
Bonk & Co

Beoordeeld met 5 van de 5 sterren
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Annie,
Thanks for the great feedback. We look forward to welcoming you back to our showroom in 2025.
Best wishes for the new year,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Excellent quality, quick delivery

Excellent quality, original Scottish goods. Our dog especially loved her new wool blanket and we were happy with all our purchases. Delivery was amazingly quick and free! We got the package next day after we ordered!

10 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

HI Yanislav,
Thank you so much for the lovely review!
It's great to hear that your dog loves her new blanket - they are so nice and cosy. We always aim to provide the best possible service, whether you shop with us online or in store, so it's great to get your feedback!
Wishing you a happy and healthy 2025,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent communications throughout. Very professional service from sales to installation.

18 november 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi John,
Thank you for taking the time to leave us a review, it really means a lot to us!
We're delighted to hear you were so pleased with our service and the installation of your new Woodwarm stove. We trust it's been keeping you nice and cosy in this cold weather!
Wishing you a happy and healthy new year,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Lots of lovely Christmas gifts

Lots of lovely Christmas gifts, and lots of practical household items, oh and stoves and cookers of course!
Great service and always a warm welcome from the Bonk family!
Merry Christmas to all x

7 december 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi Donna,
It's always a pleasure to see you in the showroom, so thank you for the lovely review! We hope you had a wonderful Christmas and look forward to seeing you in 2025!
Happy New Year,
Bonk & Co

Beoordeeld met 5 van de 5 sterren

Im a returning customer for good…

Im a returning customer for good reason. Great service!!

1 november 2024
Logo Bonk & Co

Antwoord van Bonk & Co

Hi,
Thank you kindly for the five star review, we really appreciate it.
It's lovely to hear you think our service is great - it's what we aim for! We hope you are enjoying your new Charnwood stove and are keeping nice and cosy in this chilly weather!
Wishing you a happy and healthy new year.
Bonk & Co

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer