The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Toon meer
Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two... Toon meer
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bonk & Co
Geschreven door het bedrijf
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Contactgegevens
8 Harbour Road, IV1 1SY, Inverness, Verenigd Koninkrijk
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
friendly helpfull staff
7 april 2026
Antwoord van Bonk & Co
Hello Ann,
Thank you for leaving us a 5 star review.
We hope you enjoy your new lovely products and we hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Joan,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Wendy,
Thank you for leaving us a lovely 5 star review.
We hope you enjoy all your new purchases and we look forward welcoming you to the showroom again soon.
Warmest wishes,
Bonk & Co.
Service was quick
Service was quick, friendly and knowledgeable. All you could want, good experience.
28 maart 2026
Antwoord van Bonk & Co
Hello Jennifer,
Thank you for the wonderful 5 star review.
I will pass on the lovely review to our team who will be delighted.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Great shop and staff!
28 maart 2026
Antwoord van Bonk & Co
Hello Jane,
Thank you for the great 5 star review.
We hope you to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Rosemary,
Thank you for the 5 star review.
We hope you are enjoying your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Highly recommend any kind of Everhot…
Highly recommend any kind of Everhot cooking demo; we went to the Seafood one and had the best time!
26 maart 2026
Antwoord van Bonk & Co
Hello Louisa,
Thank you for leaving us a fantastic 5 star review.
We are so pleased you had a great time at the Everhot Master class. We enjoyed it as much as you did !
Keep an eye out for more events like this coming up this year!
Warmest wishes,
Bonk & Co.
This company is very knowledgeable…
This company is very knowledgeable about wood burning stoves and their spare parts. We have been using Bonk & Co for over 20 years and are always impressed by their excellent service.
17 maart 2026
Antwoord van Bonk & Co
Hello Thomas,
Thank you for the 5 star review.
It means a great deal to us to have such long-standing customers and thank you for your continued support over the past 20 years.
We look forward to helping you for many years to come.
Warmest wishes,
Bonk & Co.
Exceptional knowledge of products and…
Exceptional knowledge of products and amazing service. The staff are very friendly and go out of their way to help you. Very impressed with the wide range of items they sell. Definitely recommend a visit to their showroom.
24 maart 2026
Antwoord van Bonk & Co
Hello Avril,
Thank you for taking the time to leave a wonderful 5 star review.
We hope you are enjoying your new Darach piece in your home, it really is beautiful.
We look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Good knowledgeable service
11 maart 2026
Antwoord van Bonk & Co
Hello Erich,
Thank you leaving us a lovely 5 star review.
We hope your new basket looks beautiful in your home.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello,
Thank you for leaving us a 5 star review.
We are pleased to hear you shop local and we hope you enjoy the charcoal on your BBQ this summer.
Warmest wishes,
Bonk & Co.
Helpful staff
13 maart 2026
Antwoord van Bonk & Co
Hello Jennifer,
Thank you leaving leaving us a 5 star review.
I will pass on the review to our team.
We look forward seeing you agian soon.
Warmest wishes,
Bonk & Co.
Exemplary after-sales service.
The Bonk & Co team fitted a log burner for us in Nairn some months ago. The fitting team were friendly and very professional. With being initially very happy with the fitting, we however experienced some after sales issues. After a discussion with Alex the MD, the team promptly attended and rectified the issues to our satisfaction. The level of customer service we experienced was superb and I cannot recommend them enough.
2 maart 2026
Review zonder uitnodiging
Antwoord van Bonk & Co
Hello Simon,
Thank you for taking the time to leave us a wonderful 5 star review.
We hope you enjoy your new products and we look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Alistair,
Thank you for leaving us a 5 star review.
I will pass on the lovely feedback to our team who will be delighted to hear.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Andy,
Thank you for leaving us a wonderful 5 star review.
We hope you enjoy your new Darach Log Holder, it really is beautiful.
Warmest wishes,
Bonk & Co.
Courteous service and patience as it…
Courteous service and patience as it took me weeks to collect my order.
28 februari 2026
Antwoord van Bonk & Co
Hello Fiona,
Thank you for taking the time to leave us a lovely 5 star review.
We hope your new stockings look lovely this Christmas to come !
Keep an eye out for this year for some new lovely decorations in the showroom!
Warmest wishes,
Bonk & Co.
Great service and lovely communication…
Great service and lovely communication with customers
21 februari 2026
Antwoord van Bonk & Co
Hello Teresa,
Thank you for the great 5 star review.
We hope you enjoy your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Kerry,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your recent purchases and look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Great Staff!
Friendly and helpful service. Very proactive to get what you need with advice if required.
13 februari 2026
Antwoord van Bonk & Co
Hello Peter,
Thank you for leaving us a 5 star review.
I will pass on the lovely feedback to our team.
warmest wishes,
Bonk & Co.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.