The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Toon meer
Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two... Toon meer
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bonk & Co
Geschreven door het bedrijf
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Contactgegevens
8 Harbour Road, IV1 1SY, Inverness, Verenigd Koninkrijk
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing store
Amazing store! There is always something different and its the best shop for gifts!
Well done 😍
21 februari 2026
Antwoord van Bonk & Co
Hello Christina,
Thank you for the wonderful 5 star review.
Its great to hear we are one of your favourite shops.
We look forward welcoming you again into the showroom.
Warmest wishes,
Bonk & Co.
Staff are always so friendly and…
Staff are always so friendly and welcoming - even though I'm only in for a browse and to buy gifts. One day I'll be buying a burner!
10 februari 2026
Antwoord van Bonk & Co
Hello Yvette,
Thank you for leaving us a lovely 5 star review.
We look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
I appreciated Bonk's persistence regarding a Stuv part.
Dogged follow up by Neil to find out from the manufacturer whether the part was available or not.
4 februari 2026
Antwoord van Bonk & Co
Hello Julian,
Thank you for taking the time to leave us a 5 star review.
Warmest wishes,
Bonk & Co.
Very professional and welcoming
Very professional and welcoming - a wealth of expertise freely shared from a fabulous showroom.
14 februari 2026
Antwoord van Bonk & Co
Hello Simon,
Thank you for leaving us a wonderful 5 star review.
We are pleased to hear you enjoyed your time in our showroom and we look forward welcoming you back soon.
Warmest wishes,
Bonk & Co.
Excellent service as always
13 februari 2026
Antwoord van Bonk & Co
Hello Nigel,
Thank you for leaving us a 5 star review.
I will pass on the lovely feedback to our team.
Warmest wishes,
Bonk & Co.
Incredibly efficient company
Incredibly efficient company. Ordered my product very simply and straightforwardly, then they arrived within 36 hours.
Incredibly well packaged so my beautiful dishes arrived all in one piece.
Also, my purchase was £6 cheaper than John Lewis.
This is a very competitively priced company I couldn’t recommend more highly.
2 februari 2026
Antwoord van Bonk & Co
Hello Claire,
Thank you for taking the time to leave us a 5 star review.
We are pleased to hear you love your new supper bowls, they are a showroom favourite !!
We look forward hearing from you again !
Warmest wishes,
Bonk & Co.
Good value for money
I required a set of new firebricks for my charnwood stove. Have bought my stove from Bonk & Co, i returned to them to make sure I got the right parts i needed. Both sales persons were extremely helpful & knowledgeable. Having bought what I required through their help, they even carried my box of fire bricks to my car.. A well laid out store, & well stocked. Beats waiting for the wrong item to arrive through purchasing online. Go local & support our local stores.. many thanks to Bonk & Co.
Peter Berry. Tain.
31 januari 2026
Antwoord van Bonk & Co
Hello Peter,
Thank you so much for taking the time to share your experience and leave us a wonderful 5 star review.
We’re delighted to hear that our team was able to help you find the correct spare parts for your stove. It’s always our aim to provide helpful advice and make sure our customers leave with exactly what they need.
As always thank you for shopping local, it really means a lot to us as a family business.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co
Best showroom/shop in the highlands
In my opinion it’s the best shop in Inverness. Lovely products, friendly staff, cosy with the stoves lit & most importantly plenty of space to walk around. To many shops/showrooms cram as much in as possible. Walking around Bonk is a pleasurable experience.
31 januari 2026
Antwoord van Bonk & Co
Hello Alan,
Thank you for the wonderful 5 star review.
Its great to hear we are your favourite shopping experience in Inverness, it really means a lot to us and I will pass on the great feedback to our team. We look forward welcoming you again into the showroom.
Warmest wishes,
Bonk & Co.
This shop is my favourite
This shop is my favourite
Filled with beautiful items and most helpful staff
And not forgetting the lovely little dog who likes to say hello 🥰
29 januari 2026
Antwoord van Bonk & Co
Hello Norma,
Thank you for taking the time and leaving us a 5 star review.
We are so pleased you have a lovely time in our showroom, I will pass on the feedback to our team. Bella is always happy to say hello!
Warmest wishes,
Bonk & Co.
Stove fan
Already had stove fitted by Bonk to hi standard and looking to buy a stove fan. They took time to explain differences and best value including how it will work best on our ho.e
Bought this and very happy with results.
27 januari 2026
Antwoord van Bonk & Co
Hello Charlie,
Thank you for the wonderful 5 star review.
We are so pleased to hear the EcoFan is working well with your stove and is making you extra cosy!
We look forward seeing you both again soon,
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Shona,
Thank you for the 5 star review.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
The showroom is lovely
The showroom is lovely, open and cosy as you would expect! The service was friendly and I would highly recommend Bonk & Co if you require any extras for your wood burning stove.
17 januari 2026
Antwoord van Bonk & Co
Hello Scott,
Thank you for the wonderful 5 star review.
We are so pleased you enjoyed your time in our showroom, I will pass on the lovely feedback to our wonderful team.
We hope to see you again soon,
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Michael,
Thank you for taking the time to leave us a 5 star review.
We are pleased we had all the products you where looking for.
We hope the EcoFan is working well!
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Willie,
Thank you for leaving us a 5 star review.
We are pleased we where able to help with your enquiry and we hope your enjoy your new product.
Warmest wishes,
Bonk & Co.
probably one of the most beautiful shop…
probably one of the most beautiful shop floor in Inverness, lots of various equipment, accessories and all within a wide price range able to cover anyone's dream.
20 januari 2026
Antwoord van Bonk & Co
Hello Philippe.
Thank you for taking the time leaving us a lovely review.
We are really pleased to hear you loved our showroom and we are very proud of the products we have on offer.
We look forward welcoming you again soon.
Warmest wishes,
Bonk & Co.
Very helpful staff who guided us to the…
Very helpful staff who guided us to the correct product. Thank you
16 januari 2026
Antwoord van Bonk & Co
Hello Gina,
Thank you for leaving us a wonderful 5 star review.
I will pass on the lovely feedback to our team.
We look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Excellent service from a friendly shop
Since we’ve bought the log burner off you, your service has been good and your product is very good
10 januari 2026
Antwoord van Bonk & Co
Hello Simon,
Thank you for the lovely 5 star review.
We are pleased to hear you are enjoying your new Stove and its keeping you cosy this winter. I will pass on the great feedback to our team.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello,
Thank you for taking the time to leave us a 5 star review.
We hope you are enjoying your new products and we look forward welcoming you into the showroom soon.
Warmest wishes,
Bonk & Co.
Very well looked after
Very well looked after
Greatly advised
Beautiful pieces in show room
Can’t wait to dress our home with our new purchases.
10 januari 2026
Antwoord van Bonk & Co
Hello,
Thank you for leaving us such a lovely 5 star review.
We hope you are enjoying your new Darach products, they really are beautiful.
We look forward seeing you again in the showroom soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Chris.
Thank you for the 5 star review.
We hope you are enjoying your new Crystal light, it is a firm favourite in store.
Warmest wishes,
Bonk & Co.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.