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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a great experience during our tour in Petra. Our tour guide, Ahmed, was very friendly and kind, and he explained the history of Petra to us.

Beoordeeld met 5 van de 5 sterren

Wykupiliśmy wycieczkę z Ejlatu do Petry w Jordanii, wszystko był super zorganizowane.Cudowny przewodnik Ali ( jak możecie to pozdrówcie Go od nas - Polacy Maria Julia Krzysztof co lubia bigos -bedzie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Egypt and Jordan were OK with expected level or above expectation. However Tel Aviv part left a bad taste due the hotel infested with bedbugs. Your Israeli provider put us in hotels in Israel (in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Поездка была 20 мая из Эйлата в Иерусалим, с утра немного задержали посадку, но извинились и в итоге нагнали время в дороге, гид Владимир Афанасенко по дороге рассказывал много интересного про историю... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Excursiebedrijf
  3. Reisbureau
  4. Reiszoekmachine
  5. Reisverzekeringsmaatschappij

Geschreven door het bedrijf

Our team of travel experts is obsessed with finding the best things to do everywhere we travel. From Jerusalem to Petra to Amman, from traditional tours to once-in-a-lifetime experiences, we have something for every kind of traveler. And we are proud to say that after 12 experience-packed years, we are the Middle-East leader. When planning your trip, why start anywhere else? Booking tours providing the best and user friendly application to our customers, with extensive tools specially for online travel business from hotels booking to tours reservation, we also provide custom web solutions and services. With over 12 years of experience booking-tours.com have unquestionably won a reputation for being a trusted source, a reliable partner and an expert in the area of online travel business applications. The combination of our services, 24/7 nonstop chat support, our pricing, friendly way of conducting business, and our compassionate corporate philosophy is very unique in today's business world. We pride ourselves on exceptional customer service and strive to build lasting relationships with our customers by making it easy and profitable for them to do business with us.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Fantastic Tour...Kudos

Really enjoyed our tour of Israel, Jordan and Egypt. Well organized, excellent communication, all activities included. Small and medium groups in Israel, small and private groups in Jordan and all private tours in Egypt. Different guides and different guests every day...fantastic diversity with no safety concerns. Knowledgeable guides with good English skills. Three star hotels offered small older rooms but clean in good locations. Kudos for a fantastic experience!

3 mei 2019
Review zonder uitnodiging
Logo Booking Tours

Antwoord van Booking Tours

Dear Georgia.

Thank you for your amazing review.
We appreciate your thoughts and comments about all aspect of the tour
We do our best to provide our clients with the best experience.
We thank you for having the pleasure of traveling with us!

Beoordeeld met 5 van de 5 sterren

Booking was easy

Booking was easy. Communication was good with any queries we had prior to our trip being answered quickly. The guides for each section of the tour were very knowledgeable, and we learned so much from them. The small buses used for each day trip were clean and comfortable and had free Wi-Fi. Hotel accommodation was good- particularly at the Shani hotel in Jerusalem where staff were friendly and incredibly helpful. Overall our trip was well devised and coordinated by Booking-tours. Highly recommend them

30 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A huge variety of interesting places

I have used the Booking Tours facilities a couple of times and I am really happy, since the provided tours are excellent. Not only did we visit different places, but also we had the ability to hear a lot of interesting things from the tour guide. The hotel Booking Tours have planned for us to stay in was really cosy and not far away from the seaside, the stuff was really kind and the food was amazing.
5 out of 5!!!

27 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic tour!

Fantastic tour!! We visited a lot interesting places. Transfer from airport to the hotel- its very comfortable! We got very good breakfast at the hotel. Hotel is very nice, comfortable. We got a lot impressions!

19 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very convenient to use

Very convenient to use. Thankful to the authors who were able to create such a look. I liked it, and I just gave you 5 stars without a doubt. Good job. And I recommend to look for something new forever.

10 april 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A good experience

The guide company they contract with (Rent-A-Guide) was excellent. The guides were friendly, knowledgeable, and multilingual. The itinerary was good, and you get to see a lot. It's a whirlwind, but it gives you an overview of places so you can go back and spend more time at places of interest. I would book with them again.

10 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Trip, Great Itinerary and great price!

Amazing Trip! We were a party of 4, and booked an entire itinerary with Natali at Booking-Tours.com
We spent 5 days in Israel, then they took us to the border with Jordan, spent 2 days there 9 ( 1 day in Wadi Rum with the bedouins is a must and 1 day we visited Petra) then they took us to the border with Egypt, we crossed and another guide waited for us on the other side and took us to the hotel, next morning we flu to Cairo, spent 2 full days there. We had our own private van, driver and guide for the whole 2 days. Then we flu to Aswan and a guide waited for us there and he accompanied us on the Nile Rover cruise and all the way to Luxor. Amazing trip and very well coordinated. We were very happy and I highly recommend this agent and the itinerary

Cristina Lopez
Las Vegas
702-235-2584

9 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do I have to give 1 star? 0 is deserved!

I can type for days to provide all of the nitty gritty details or I could just say that 1) I would never use Booking Tours again and 2) I would not recommend Booking Tours to an enemy, let alone a friend. You couldn't pay me to take another trip "organized" by Booking Tours, using the word loosely. Their biggest flaw is miscommunication and lack of transparency because you can mentally prepare for almost anything, if you are somewhat aware. Consider using other touring companies if ever visiting Israel, Jordan and Egypt.

6 april 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The online booking experience was very…

The online booking experience was very good. Any questions or concerns were addressed within 24 hours and resolved to our complete satisfaction. Our overall rating for the Israel portion of the tour is 3 stars due to 1) Hotel de la Mer. Unfortunately, this hotel is in desperate need of a renovation and by USA standards would rate as a 2 star hotel. On a positive note, the staff were exceptional as was the daily breakfast and location. 2) Daily Tours are rated with 4 stars. The organization and guides was very good, however the overall impression is that the tours were rushed, and we were very disappointed with the Jericho/Bethlehem tour due to a change in the itinerary that limited our time to see the most important sights in Bethlehem.

Our overall rating in Egypt is 2 stars. Due to 1) We would not recommend the trip crossing the Sinai for 10 hours in the back seat of a cramped, small car. The driver and guide were very good but the travel experience was unpleasant. 2) Upon arrival at the hotel in Cairo, the room was dirty, hair and debris on the floor, leftover food on the tables. No bathroom towels and bath mats appeared to dirty. No presence of toiletries. The front desk resolved this issue and provide a different room. 3) Our Guide (Galal) who met us in Aswan, was excellent, however the Nile cruise was not the '5 star' experience we were expecting. The ship on the original itinerary was not the ship we were accommodated on, and the itinerary significantly changed. Specifically, we left our Cairo hotel at 3am in the morning to fly to Aswan, only to later learn that our departure from Aswan would not have be until the following day. While we saw all the sights promised on the cruise, these inconveniences spoiled our over experience. Guests should be aware that the cabin window does not offer the panoramic views promised as more often than not ships were docked next to each other offering only a view of your neighbors’ stateroom. 4) Due to a change in the itinerary after paying for the tour, our last day in Cairo was changes to a free day. Before commencing on the tour, we advised we would not stay for the free day and asked for a credit of the hotel night. We were told 'no' as the room was already prepaid. This turned out not to be the case as the local tour operator change our hotel to a downtown hotel for the night of arrival from Luxor, and no credit was offered for the forfeited night due to our early departure.

I hope the comments provided help in your decision to use Tour Radar as overall, we did not feel we received value for our money.

5 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WORST EXPERIENCE EVER!

A day ago
WORST EXPERIENCE EVER!!
This was the worst tour I have ever experienced in all of my worldly travels. Buyer beware! Do not book this company. The whole itinerary was subcontracted through a different company. We were shipped off like wild animals from one place to another with no consistency or actual guide. The hotel accommodations were terrible 2-3star. One night we took an overnight car ride through the dark and cold desert without a hotel or shower to do a full day tour. No sleep. This was the downfall of the tour. When I contacted the company very upset about how there was no accommodations and how we were shoved in a car for a 10 hour ride, they didn't care and would not reimburse me. We choose to cancel the remainder of our tour and book with a professional company who assisted their tourists with the utmost professionalism and experience. Beware of the HIDDEN COSTS! When I asked if all visas and taxes were included in the tour, the company replied they were. When we arrived ay the border, we were not able to cross without paying cash $530US immediately in order to cross. I contacted the company immediately in dispair and again they weren't accomidating or helpful. DO NOT BOOK WITH THIS COMPANY!!! WORST EXPERIENCE EVER!!

1 april 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not recommended!

I booked this tour to be with my sister and a friend. I made the reservation late in the game, but informed the agent in a chat online that I wanted to travel with my sister so she sent me a link to sign up. When I got to Tel Aviv, I was put in a different hotel from my sister for the majority of the tour. When I requested to be put in the same hotel, the tour company told me I had not informed them that we were traveling together. Additionally, this tour was not really with a tour group. Different buses and guides showed up every day to pick us up and take us on tours, so there was zero continuity with the groups or guides--not a good way to tour.

1 april 2019
Review zonder uitnodiging
Logo Booking Tours

Antwoord van Booking Tours

Dear Maddie,

We received your review regarding the tour you ordered through Tourradar Web page As stated in your message, At the time booking the Tour you did not inform us that there is an additional reservation made by your sister and you are interested in staying at the same hotel. And as a result, our Company referred separately to each order. Therefore, we could not prepare to host the two of you in the same hotel, because we did not have any notice for this request and when you arrived in Israel there was no longer possible to replace the hotel since it is a High season period and no rooms were found in the same hotel. But for the rest of the Hotels in Jordan and Egypt, we managed to arrange the same Hotels for you.

In regards to the guides, the company has different guides who specialize in different regions/countries. Therefore it is entirely legitimate to have a different guide in each city/state.

From our side, we made sure to make the reservations professionally and organized, we made sure that at each pick-up point you will receive the best and timely service so that you can enjoy the trip in a maximum way.

In addition, we received the "satisfaction paper" you have filled in Egypt and according to what is written there you were very satisfied.

That is why we are very surprised by your score and your review.
We would be happy if you would consider the matter again.



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