BookIt.com Reviews 18.636

They don'e even deserve 1 star, but I can't put zero. They have yet to refund my hotel from March. I can't get a hold of them because they locked their website and no longer have phone lines that work. The message on their homepage says to contact our credit card company/bank for remedies/refunds. I disputed the missing refund from my cc company, and somehow Bookit told them they refunded me, when I haven't received a DIME. They are LIARS and THIEVES. There are thousands of people who have experienced the same as I have (see the FB group Scammed by Book it). So I'm out $4200 - for a trip I never took. Bookit.com deserves to be shut down. DO NOT EVER USE BOOKIT.COM. They are CRIMINALS.

They deserve zero stars. They canceled peoples’ pre-paid trips, allegedly due to Covid, and offered no refunds. They are scammers-do not book through them.

my money was stolen with no return I had a trip paid for in oct 2020 they cancelled my trip in march of 2020 and have not returned any of my funds this is illegal and unethical people work hard just to be scammed its disgusting

If I could give this company zero stars I would because even one star is too generous! This company has caused not only me and my family so much heartache but many others. Please learn from our mistakes and do not use them under ANY circumstance!

We booked our trip for Jamaica from June 6-12. We then receive an email in March that BookIt has cancelled our trip and that they would not be issuing refunds but to contact our bank/credit card companies to figure out our options.

Well, let me just give you the gist of what’s happened since then... nothing but back and forth fights with our bank as they try to sort this out with bookit. Bookit has told bold faced lies to our banks saying they’ve refunded us when they haven’t. Bookit has not been answering calls, returning emails, etc. We are just completely out of over $3000!!! For a vacation that was cancelled and we never had the opportunity to go on!

Believe it or not our situation isn’t even that bad compares to countless others! Others that had their trips prior to the pandemic actually went and got STRANDED and had to pay their own way back and for their stay as Bookit NEVER paid for their reservations!

You can do the research yourself and see all of the facts. There is a whole Facebook page called Scammed by Bookit with over 2000 people that have been stolen from by this company.

Please take my advice or do the research to see for yourself but under no circumstances should anyone ever use this company! Save yourself the heartache and go with someone else to book your vacations through.

I reserved a trip with bookit for June 2020. Bookit canceled my trip due to the Covid19 shut down their website and phones. Left thousands without a way to recoup their money or to even reschedule. Robbed without a gun!!!!

FACEBOOK: SCAMMED BY BOOK IT
Placed a travel reservation with Bookit.com in Feb 2020- costing my family ~$2,000. Bookit.com decided to fold in March and sent messages that they were "NOT ABLE" to process any refunds and that customers would have to fight tooth and nail with their credit card companies to get their money back. MY QUESTION IS: WHERE DID OUR MONEY GO? The obvious answer is "DIRECTLY TO BUD FINLAW, THE PRESIDENT OF BOOKIT.COM"
I have been fighting for weeks with no reprieve to get my money back from my credit card company, who should not be responsible for the cowardly acts of Bud and his "family company." My advice: STAY FAR AWAY FROM BOOKIT.COM

If I could, I would give negative stars ro this scamming, thieving company! I paid in full for a vacation package to Bookit.com. They canceled my vacation kept my money and basically ghosted everyone that had packages through them. They then reflected that they credited everyone back their payments which is a flat out lie! Myself and the overt 2000 other impacted people have been fighting for 3 months tying to recover our money from our credit card companies! Some folks were left stranded during their vacations having to pay again because Bookit did not pay! Horrible!

I paid Bookit.com in full for an all-inclusive vacation. With no warning, they abruptly cancelled my trip. The only statement Bookit.com gave was through their website, advising me to "contact my cardholder for options" as they would "no longer be able to process refunds or provide assistance." What Bookit.com failed to report was the fact that they had not paid for my resort. They also neglected to mention they had requested and received a refund from the airline company, but kept it for themselves. Bookit.com stole my week-long vacation from me and thousands of others, yet I see their website is up and running again.

They don’t even deserve one star! When COVID broke out. They handled it horribly!! They completely shut down. And sent their customers an email saying they need to argue with their bank to get their money back. Because they weren’t refunding us. Absolutely ridiculous. I’ve lost so much money because of these a**holes.

Why can’t you give no stars? This place is a joke. Ruined my birthday and about 12 other people’s vacations. Scammed us out of close too $18,000. Do not use Bookit. I don’t care how great of a deal you think you are getting. It is NOT worth it.

No stars. Name should be CROOKED.com

I would give you a no star if possible! I booked my vacation in February for a week in Cancun and they canceled this on March saying due to COVID-19 but truth is they did not even make my reservation at the resort according to the resort. They took my money and would not refund it said talk to your bank/cc. I did just that and they said I canceled it so could not get my deposit back and my first payment they refunded to my other account ( I had no other account) I had 4 different payments to bookit that I disputed I have got credit for two and will be end of June before I can get the other two. Long story short don’t use this company!!!

Fraud company. Do not use . We booked a trip and was told we would get our money back but never did. Stay away!!

Soy otra d las miles de persona que estafó con un viaje de paquete incluido con hotel y vuelo mi total fue 2185 dollars por favor no usen esta aplicación ellos se perdieron con nuestro dinero todavía estoy luchando con Bank of America que les puse el reclamo para que me lo devuelvan, no se dejen engañar

They stole over $7500.00 dollars from me...
DO NOT USE THIS DISGUSTING WEBSITE

I want my money back! 3,422.50

Please take 1 minute to read. Stole my money and canceled my trip without telling me. Closed operations and blamed the Covid pandemic. If the pandemic was the issue, refund my money. They did not! Over $3,000 gone. They may seem like a good deal but please don’t use this business.

Paid almost $4,000 for a vacation they cancelled and they kept our money. We should have been able to rebook with the resort except bookit kept the money and never paid them! They ripped off thousands of people and used covid as an excuse for their shady business practices.

scammers!!!!! my husband and i are out almost $4000 from this company. paid for our jamaica trip march 2020, IN FULL .. bookit never paid our resort fees. they took our money and ran. we couldn’t reach the company via phone or email. DO NOT USE them!