BookIt.com Reviews 18.636

Stay away! Bookit.com will have you stranded in another country trying to make some real life decisions. The company suppose to be bankrupt and thousands have been trying to recuperate funds owed to them. Now bookit want to pop back up like they a legitimate company. I want my money and stop defrauding the people.

This company is a rip off and a Ponzi scheme. Cancelled my trip and refused to refund my money. Told me to call my credit card company. Still waiting months and months later. DO. NOT USE. They have complaints Against them with many States Attorney General. This company is bad news and bad business.

If I could give it zero stars, I would! They are thieves! This company canceled our trip, didn't refund our money, and then closed their doors. Do not book with this company if they reopen.

Thieves!! A total ponzi scheme!! Don’t ever use this company. They still haven’t returned our money from a trip we cancelled!!!

Canceled our trip due to covid and refused to refund thousands of people their money back... now trying to resume operations with out refunding anyone... kept all the money for trip and flights

This company stole my money!!! Booked a trip before the pandemic and they sent an email saying they could not refund the money, but the trip was cancelled!!!

This company stole our money! We paid in full and they cancelled our reservations, didn't refund and fought our chargeback DO NOT USE THIS COMPANY!

Bookit took my money, then shut down with no refunds and told me to dispute it with my bank, which isnt going well so i am likely out thousands. It now appears they may be operating again. DO NOT use this company!

They basically cancelled my bachelorette trip I had plan for over a year with 10 of my friends blamed It in Covid-19 and stole ALL of our money. Well over $20,000 total just from us. And I haven’t seen a penny because my bank said I authorize them to draft my account. And what was supposed to be a happy moment in my life now ruin. If you’re thinking about booking with them DONT!!

I booked my honeymoon to Cancun and paid over $1000 towards my trip and then bookit.com cancelled my trip without my permission and is refusing to refund me my money. They are HORRIBLE crooks!! DO NOT USE THEM!!! They belong in jail for stealing my money!!!!

This company is a scammer!!! Still trying to recover $4000 they took from me!!! DO NOT book with this site!!!!!!

I honestly have no idea why this place got any great reviews. Bookit.com cancelled my almost 7,000 USD vacation to Jamaica and told me to take it up with my credit card company because they are not issuing refunds. I disputed my claim and Bookit had the nerve to rebill me (fight the dispute) saying they issued me a credit, which is complete horse manure. This company is a scam. Save yourself the anguish and stay far far away from this company!!!!!

I wish I could give a negative five stars. Paid in full for a trip and due to COVID they ceased operations. WHERE IS OUR MONEY? Better yet... GIVE IT BACK!

After paying over $3,000 For a destination wedding Vacation that was supposed to take place in April, they canceled the trip because of covid, and I still have not been able to get my money back, they state they can not issue the refund and that I have to speak with my bank, the bank is also giving me a hard time because every time I dispute the charges bookit.com states that money was refunded, how can this company be allowed to get away with stealing thousands of dollars from people without rendering services. It a shame they are still trying to steal people’s money by booking reservations currently. Stay far away from this company if you don’t want your money stolen.

You have got to be kidding me they stole hundreds of thousands of people’s money and blamed Covid for their poor business decisions.. 100s left stranded at resorts with their hotels not paid for.. Resorts demanding payment before they could leave.. This company stole tons of people’s hard earned money and ruined people’s memories

Horrible company! They took advantage of the COVID crisis. Cancelled trips without any chance for refund or rescheduling. Shut the business down. Now they are open again booking trips. STAY AWAY! Book trip directly through your airline and resorts.

This company stole $6000 for a trip we pre-paid for! THEY canceled my trip and refused to refund any money. I had to fight for two months with my bank to dispute the charges

They are horrible they left my family and my left stranded in Puerto Vallarta back in March so we had to pay for our resort again 😡

I am not a disgruntled customer who had a bad experience with bookit.com. They are simply a fraudulent company. I know many people in the past have use their services and everything turned out fine but, in the week of the coronavirus book it.com has potential he stolen millions of dollars from his paying customers who did not receive services that we pre-paid for. Not only did they take our money but there was no communication or any way of even contacting them for months. Understand that although the site is up and taking new reservations they have no intention of giving back the money that was taken. My vacation isn’t booked until September 2020 book it.com canceled my reservation with no refund even though they stated on the itinerary that they did indeed refund. Not only was this false but now that the site is up and running we have received no follow up on what is going on with our reservation. If you book with them you’re most likely throwing your money away to people that are going to use it to buy out their bankruptcy open a new LLC under a different company and continue to do the same.

Do not book with them! They stole $4k from me and cancelled my trip. Never paid the resort. Said they can’t do refunds due to having to close. I’m not the only one! We would have ended up in Hawaii had covid restrictions been lifted and been charged again for our resort. This is grand theft! Lawsuit forming.