BookIt.com Reviews 18.636

I would give Bookit a zero but is not an option. This is not a travel company. They are thieves who have taken advantage of hard working people, such as myself and stole our hard working planned vacation. Shame on them!!!!

this company deserves zero stars do not use them they scammed me and thousands of other people thousands of dollars, Bunch of crooks 😡😡😡

they scammed thousands of $ travelers (that I know of). probably thousands more. they used the pandemic as an excuse to cancel and not refund monies to travelers leaving us to fight with our banks. DO NOT USE THEM!

I’d do ZERO stars if i could but i cant !!! DO NOT BOOK WITH THEM i repeat DO NOT BOOK WITH BOOKIT !!!! they scammed me and my parents !!!! They blamed it on covid19 stole our money and won’t reschedule or vacation or refund our money TOTAL SCAM DONT USE THEM !!!

Stole my money. Claimed they went out of business in March. Didn't refund any trips. Left people stranded in foreign countries cause they didn't pay for their hotels. Thousands out $1000s. My trip was cancelled for me and I have yet to see my $2000. Sent a letter telling me to go to my bank to get my money back then told the bank that they refunded me. DO. NOT. BOOK. HERE. ABSOLUTE CRIMINALS AND SHOULD BE IN JAIL. Under police investigation. Reported to the attorney general

I’ve been working 3 months trying to get back the money they stole from my family!!!

Do NOT book with this unethical company! Save yourself the crazy stress AND money and find a reputable travel company instead. They will take your money and give you ZERO guarantees!

I booked a trip to Cancun with resort and airfare. Due to travel restrictions because of the Coronavirus trip was canceled. It was a month and a half before any refund restrictions. So plenty of time to get my full refund. Bookit.com did not refund my money. Like none of it! I’m still fighting to get it back. They shut down their website and said they are not refunding any money. CROOKS! I disputed the charge with my credit card. Still can’t get the money. I filled with the Attorney General of Florida where they do business... nothing. I emailed the CEO several times.... nothing. My advise is not to book a trip with this company ever. I am on a Facebook group with over 2,000 other people that got scammed by this company. Buyer Beware!

My Genuine experience is they stole our money and completely ruined our 20th Anniversary trip to St Lucia. Had to process chargebacks with my bank in order to get our money back. Don’t ever use them. And I’ve heard they will be opening up another business and do the same. This is like that 3rd business ole’ Bud has cheated people out of money. I hope Karma pays their respect.

They take your money and leave you with no vacation

This company doesn’t even deserve one star! They STOLE my money and over 2,000 more people. DO NOT USE THIS COMPANY! They owe so much money back to people. MAJOR SCAM!

SCAM company!! Cancelled my flights and resort reservations without my consent and then kept 100% of my money without refunding a single cent. Initially, their phones, email, and website were disconnected/shutdown and they blamed COVID-19 for their theft. Their cancellation email said to talk to my credit card company about my "options", but they denied my attempts for reimbursement since I didn't dispute the initial charges so I'm out $2100 because Bookit STOLE it! As of 6-3-20, they have the balls to start accepting new reservations and payments again as their booking website and call centers are functioning again. When I called the new call center today, they said they could find no history of my reservation and therefore could not process my refund. I would give Bookit.com -1 stars if I could. Scum of the earth.

Company closed down and took my money. Do not book vacations with these crooks.

Scammed by Bookit!! I am so devastated about this. It looks like they might try to open again DO NOT BOOK WITH THEM! You will lose your money and not have a trip...I hope that a class action suit happens against them. After many years of dreaming to go we booked a trip for my parents to Hawaii with bookit for Christmas. The trip was for September. In March, they secretly closed up shop and sent an email to all their customers that they are closing and they will not be giving any refunds and our reservations are canceled. We paid in full for this trip and they never paid the hotel for it because they pay the hotel once you arrive, and my parents trip was in September. There were even customers stranded in other places and countries without their hotels paid by bookit. They told us to go and fight it out with our banks, they will not be refunding us. Many of us including myself have not been successful in getting a dime back of what we lost from the banks. Now we will have to come up with even more money to book another hotel for them. I will be paying for this hotel twice, once to the hotel and what I already paid to Bookit. I am so angry!! How can they possibly reopen with they owe customers hundreds of thousands of dollars!!!

Bookit said they halted operations in March 2020 due to Covid-19 and canceled alot of reservations including mine. I am am currently fighting to have the money I paid refunded by my credit card company. Bookit com stated they were unable to process refunds and still have yet to do so for the thousands of people they scammed. DO NOT USE THIS COMPANY.

Just one of many who never got his money back. They're thieves.

They canceled my trip, received the refund from aireline and hotel and kept the money. I'm trying to get a refund through my bank because they won't give me my money back. They are using covid as an excuse to steal their customers money. Never book through them. Never trust them.

1 star is way to much bookit.com is a thief they are terrible please please do not buy or reserve anything with them straight up crooks

They had the audacity to steal thousands of peoples money paid for trips and then sent a letter out asking you to forgive them and purchase from them again when the economy picks back up. I didn't know they hadn't paid for my trip (approx $4700) until I had landed in Mexico and was at the resort! Had to repay for my stay and this company has fought me on refunding me the money they stole from me. DO NOT USE THEM AS A THIRD PARTY TRAVEL AGENT! YOU WILL REGRET IT.

stole my family and I's money. left us stranded at a resort in mexico and they did not pay them but they did take out money. DO NOT BUY FROM THEM I tried warning you