Received excellent service from BookOTrip today. Agents (especially Tiya Thomas) are cooperative and knowledgeable. They can advise the best travel options available based on your destination with an... Toon meer
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Lees wat reviewers zeggen
Jason, Thank you so much for being proactive. He listens and understand what is important to us. Jason’s knowledge and communication skills are exemplary and matched with unbridled energy going above... Toon meer
I allow my full score to the amazing Travel assistant Tinto Dhore for the service he rendered to me during my entire Europe trip. I appreciate his gentle, patient, and pleasing personality. He was ve... Toon meer
Have previously booked tickets with BookOtrip and been very happy with them. Used them this time to book tickets for my parents. Excellent, professional, and timely service as always. Offered very goo... Toon meer
Bedrijfsgegevens
Over BookOtrip
Geschreven door het bedrijf
BookOtrip.com With our goal of ‘Travel for Less’, serves millions of travelers today. Understanding the needs of global travelers, our trip experts find the best fares on air tickets, hotel reservations, car rentals, cruise packages and travel insurance. Based in the great state of Texas, US, BookOtrip.com is part of the leading global travel technology company Trip Brands LLC. With a business that spans all over the world and revenues in multi-billion dollars, BookOtrip is one of the largest travel consolidators in the world.
Our trip experts are available 24/7 to get you the finest air travel deals, cheapest vacation packages & cruise packages to your dream destination so that you save big. Headed by Mr. Samuel Benson, BookOtrip.com today has an influential global presence with an executive team that holds over 100 years of combined experience in global travel and technology industry. With offices in US and Canada, we constitute a team of highly accredited professionals that make us one of the best in the industry. Our trip experts themselves have traveled the world over and know exactly what it takes to source the finest deals that bring smiles to you and your loved ones. With user-friendly web portal, fare tracker mail to your inbox, state of the art innovations and pocket-friendly prices in the market, we take pride in what we do. Serving smiles all over the globe, we carry forward business professionally and responsibly with a touch of emotion and heart. Built on a strong foundation of decades of experience and financial stability, BookOtrip.com has earned itself immense credibility, global recognition, and reputation. Using the latest travel technology, our team constantly thrives on giving the most proactive travel solutions to our valued customers.
Contactgegevens
800 W Airport FWY,Suite # 743,, 75062, Irving, TX, Verenigde Staten
- 1 (888) 437-7922
- info@bookotrip.com
- bookotrip.com
4,9
Uitstekend
150 reviews
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Professional Customer Service
The customer service provided by my courteous and skilled personal travel agent, Sooraj Parambath, was truly exceptional. He exhibited patience and guidance throughout the booking process, offering optimal choices that aligned perfectly with my preferences and financial plan. Furthermore, he consistently made himself accessible to address any inquiries whenever I reached out.
2 augustus 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi Murali Krishna,
We are delighted to hear about your positive experience and thank you for sharing your valuable feedback. We are committed to using them to further enhance your future experiences with BookOtrip. Thank you for choosing us, and we look forward to serving you again soon.
I had my first excellent experience…
I had my first excellent experience with BookOtrip, during the time of covid. I have booked a flight with one of well established agencies in India and unfortunately flight was cancelled a day before without any proper intimation. As an individual travelling abroad for the first time it caused lot of stress and breakdown as my tentative date to arrive in United Kingdom was also due in 3-4 days. During the time I had chance to hear about bookotrip and the customer assistant Tiya, who has helped me to find an alternative flight. From that day, I am not at all worried about international travels as it is well taken care by BookOtrip team. I did even recently booked by flights with the team. Thanks team for your excellent service, keep doing.
Many thanks
Arun
5 augustus 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi Arun Vijayakumar,
We sincerely appreciate your positive feedback and support. Your kind words inspire us to continually strive for excellence in providing travel services. We're thrilled to have played a role in making your travel experience a memorable one. Thank you for choosing BookOtrip, and we look forward to serving you again in the future!
Ticket
Recently I have taken few tickets through Book O Trip UK offices for my family, the entire process was so smooth and even got great deals for the ticket. The staff I think Mr. Jevin such a lovely guy, gave me so many option to choose from and was very helpful in helping me to save money by getting the most affordable and best tickets. I would recommend everyone to check them out.
27 juli 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi NIhad Muhammad,
We are delighted to hear about your positive experience and thank you for sharing your valuable feedback. Your kind words inspire us to continually strive for excellence in providing travel services. We're thrilled to have played a role in making your travel experience a memorable one. Thank you for choosing BookOtrip, and we look forward to serving you again in the future!
They are very professional at planning…
They are very professional at planning my holiday trip. They always listen to my requirements carefully, understood my budget..and most importantly during this pandemic time they taken at most care of customer safety and suggested good hotel with safety standard THANKS to the entire team who helped on my upcoming Maldives trip with bookotrip ....looking forward for a memorable holiday
2 augustus 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi Anagha Chandran,
We are delighted to hear about your positive experience and thank you for sharing your valuable feedback. We are thrilled to have been a part of planning your Maldives trip and are pleased to know that you found our team's professionalism and dedication to customer safety outstanding. We look forward to assisting you again and continue providing you with top-notch service.
A better option for flight booking
I typically use BookOtrip to book my flights. Since there are many possibilities and it is quite easy to book tickets. It offers safe ways of payment. Whether you're planning a single trip or a multi-city adventure, BookOtrip comprehensive services, including hotel and car rental options, make it a reliable one-stop solution for all your travel needs, ensuring a smooth and enjoyable journey.
16 juli 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi Parvati Shankar,
We sincerely appreciate your continued trust in BookOtrip for booking your flights and your positive feedback. It's heartening to know that you find our platform user-friendly, secure, and versatile in accommodating your travel needs. We're dedicated to ensuring you have a seamless and enjoyable journey, whether it's a single trip or a multi-city adventure, and we look forward to serving you for all your future travel plans. Thank you for choosing BookOtrip!
Great experience
I recently used bookotrip for booking a flight , and I couldn't be happier with the experience. The website is user-friendly and allowed me to easily compare prices from different airlines. The booking process was smooth, and I received a confirmation email with all the details. The flight itself was comfortable, and the airline's customer service was top-notch. The entire journey was hassle-free and enjoyable. I highly recommend using bookotrip for flight bookings. It made the process convenient and cost-effective, and I will definitely be using their services for my future travel plans.
12 juni 2023
Review zonder uitnodiging
Antwoord van BookOtrip
Hi Ram Kumar,
Thank you for sharing your positive experience with BookOtrip. We are thrilled to hear that you found our website user-friendly and efficient for comparing airline prices, and that the booking process was smooth and hassle-free. It's our utmost priority to provide a convenient and cost-effective solution for your travel needs, and we're delighted to have exceeded your expectations. We look forward to serving you for your future travel plans and thank you for your recommendation!
I'll give them 0 rating to Bookotrip. They are frauds
I'll give them 0 to rating, but there is no other option.This is to inform you that a company named BOOKOTRIP. I purchased a one-way ticket from them through the website, and I am not able to retrieve the airline PNR: E6YJ7P mentioned on the e-ticket shared by them.
As per confirmation from the airline and their staff that the PNR was made under a group booking, which was not disclosed during the booking process. If any member of that group indulges in any illegal activity or 50% booking of that group is cancelled, then this booking will be automatically cancelled. I don't want to take any risk of being part of a group and want to separate my booking from this so called group booking.
Their staff has also clarified that PNR is a part of a group booking, I have attached screenshot from page 1 on payment page for your reference.
This is against trading standards and hopefully an actionable offence.
You are requested to take strict action against them.
7 februari 2023
Review zonder uitnodiging
Antwoord van BookOtrip
We would like to sincerely apologize for the inconvenience you may have experienced. After conducting a thorough fact-check and reviewing your feedback, we would like to address the concerns you raised: A full refund of Rs 5905 was issued on 11th March 2023 after your flight (for the abovementioned PNR) was postponed. The issue is addressed as per the information received from the department concerned. We appreciate you taking the time to share your concerns and feedback with us. We value your trust in Bookotrip and look forward to serving you better in the future.
Excellent customer service skills…
Excellent customer service skills provided by Tiya. Kept us up to date about everything, very easy and efficient online process.
Thank you
7 januari 2023
Review zonder uitnodiging
Antwoord van BookOtrip
We are delighted to hear about your positive experience and thank you for sharing your valuable feedback. We're thrilled to have played a role in making your travel experience a memorable one. Thank you for choosing BookOtrip, and we look forward to serving you again in the future!
excellent service.
I have been regularly using bookOtrio regularly for my flight bookings and they have amazing offers and reasonable pricing on their website. There customer support also is excellent, clear all queries with precise information and have been very helpful in pricing right information.
27 december 2022
Review zonder uitnodiging
I booked through Bookotrip
I booked through Bookotrip, my flight cancelled but bookotrip denied to pay me back nor reschedule the ticket. never ever book from booko trip thinking that it is cheap. My flight is scheduled for tonight but they are saying it was re-scheduled for yesterday and nothing can be done here.
Pathetic service.
1 november 2022
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you have experienced. Our team is actively working to address your concern. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and find a suitable resolution. Your cooperation is valuable to us, and we are committed to resolving your matter promptly.
NOT a REAL company. It's an Indian Scam
They try to scam costumers by saying the airline doesn't accept their credit card. Then they ask for a photo of the driver's license, then the passport. Then they say payment doesn't go through and to "E transfer" the money to a private account.
6 oktober 2022
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you have experienced. Our team is actively working to address your concern. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and find a suitable resolution. Your cooperation is valuable to us, and we are committed to resolving your matter promptly.
I had a great experience with…
I had a great experience with bookotrip.com while booking flight to dubai. I got flight tickets with awesome discount. I am completely satisfied with the services provided by them.
10 augustus 2022
Review zonder uitnodiging
NEVER USE THIS COMPANY!!
NEVER USE THIS COMPANY!!
My round trip from Vancouver to Thailand was a horrible mistake. They have no idea of the rules entering Japan or the connecting airports. They DO NOT HONOR the flight credit, they owed me, nor do they apologize for THEIR, stupid mistakes.( THEY SHOULD KNOW THE RULES OF ENTERING COUNTRIES).. and not even email me, with terms of recovering and reusing my flight.
I had to BUY another ticket to return home!!!
2 juli 2022
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you have experienced. Our team is actively working to address your concern. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and find a suitable resolution. Your cooperation is valuable to us, and we are committed to resolving your matter promptly.
Fraud
Fraud. None of their email works , none of their phone number works , they are listed on WEGO , however don’t get allured by slightly cheap tickets . I lost INR 5760/-
7 april 2022
Review zonder uitnodiging
Antwoord van BookOtrip
We would like to sincerely apologize for the inconvenience you may have experienced. Please mention your Booking Details so that we can improve our services in the future. We value your trust in us and look forward to serving you better in the future.
Don't use this agency for booking…
Don't use this agency for booking flight tickets. I lost 3000 CAD. This agency service is fraudulent. They didn't provide any assistance after booking the ticket.
18 februari 2022
Review zonder uitnodiging
Antwoord van BookOtrip
We would like to sincerely apologize for the inconvenience you may have experienced. Our team is actively working to address your concern. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and find a suitable resolution. Your cooperation is valuable to us, and we are committed to resolving your matter promptly. Thank you for giving us the chance to improve, and we look forward to hearing from you.
I wish to give a negative rating but…
I wish to give a negative rating but unfortunately there’s no option to do so. Full refund of 5500 given by AirAsia to these people on flight cancellation, no response received yet from their end.
Fraudulent company.
17 september 2021
Review zonder uitnodiging
Antwoord van BookOtrip
We would like to sincerely apologize for the inconvenience you may have experienced. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and make the necessary improvements to prevent such issues from happening in the future. Thank you for giving us the chance to improve, and we look forward to hearing from you.
My flight was on cancel Delhi- Ranchi…
My flight was on cancel Delhi- Ranchi full refund of 2961 provided by air Asia still no amount return from book o trip several time I mailed no reply yet no customer care number is running It’s such a fraud agency going to take legal action
2 september 2021
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and make the necessary improvements to prevent such issues from happening in the future. Thank you for giving us the chance to improve, and we look forward to hearing from you.
Theif not returning money
23 juli 2021
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you have experienced. Our team is actively working to address your concern. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and find a suitable resolution. Your cooperation is valuable to us, and we are committed to resolving your matter promptly.
Money Suckers (Thief)
Wish to give the stars in minus but the facility isn't there.
They have taken my refunded money which i requested the airlines to return but this BookOTrip not giving my money neither there is any way to contact them Just fed-up with the services they have shown in past few months.
8 juni 2021
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and make the necessary improvements to prevent such issues from happening in the future. Thank you for giving us the chance to improve, and we look forward to hearing from you.
Stole my refund money and stopped replying
My flight was cancelled due to covid and airlines have refunded the amounts to agents including bookotrip, but bookotrip is not refunding the money to the customers. I have been following up with them for months now but they have stopped replying to my emails. They are thieves stealing people's hard earned money
1 juni 2021
Review zonder uitnodiging
Antwoord van BookOtrip
We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. To better assist you, kindly provide additional details about the issue you have encountered. This will enable us to thoroughly investigate and make the necessary improvements to prevent such issues from happening in the future. Thank you for giving us the chance to improve, and we look forward to hearing from you.
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