Bouclème Reviews 

1.259
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

There was a slight mix-up with my order so I contacted customer services by email. I received a very polite and friendly response and my order was corrected without a fuss. Boucleme products are ama... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The products are great and smell really good. No subscription needed but nice discounts if you do subscribe. When I have needed customer service they have been very helpful - Aurelija sorted everythin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have bought the Boucleme curl cream and curling gel [both unfragranced] and have been pleased. However the BOUCLEME unfragranced hair conditioner is absolutely awful. There is no conditioning in it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My Holy Grail Styler! I am completely loyal to Bouclème for my styling routine, and while I use all of their gel styling products, the yellow gel (Curl Defining Gel) is my absolute holy grail! The... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Natural products for curly hair. Silicone, sulphate & paraben free. We understand the needs of curly hair. Our products are packed with high performance actives that restore moisture and life to dry lacklustre hair. Our simple 3 step system cleanse, co...


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(1.259)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Poor customer service

It seems normal for the customer service to not received the products after 22 days.
Really poor accompaniment.
If you have a problem maybe you will receive a standard answer in the same week you asked for.
Good luck to resolving the issues with them or maybe you will in couple of months

22 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great New Products

I placed an order for the new products for curly frizz prone hair.
The order was sent very quickly I received it within a day or two. The products have made a huge difference to my hair already I am very impressed

14 oktober 2022
Beoordeeld met 1 van de 5 sterren

No! Formula change of curl conditioner!

I love Boucleme and have used it happily for many years.
However the change In Formula of the curl conditioner DOES NOT WORK for me. I use it as a leave in and now It leaves my hair dry. I am devastated, as it has taken many years to find a conditioner that works and now it has gone!!
I, in desperation bought the new seal and shield, but alas it doesn’t work either.
I am now ordering on Amazon as they seem to have some bottles left of the old formula. But I am truly gutted. I went on boucleme to see if the unisex conditioner had also changed formula but it doesn’t seem to be available any more…..
If there are any litre bottles of the old formula left, can I buy some?!

21 oktober 2022
Beoordeeld met 2 van de 5 sterren

Great service, bad product

The service was great. The product was unsuitable for my hair, despite it being for “all hair types”. My hair is low porosity and easily weighed down. No matter how I use this, it leaves my hair looking greasy. I’m going back to my £8 leave in that did the job better than this. I rarely buy a high end product and doubt u will bother again.

28 september 2022
Beoordeeld met 5 van de 5 sterren

Another 5* review for Boucleme!!

Another 5* review for Boucleme because quite frankly that’s what their products and service deserve! I’m 52 and I don’t think I have ever stuck with a range of curly hair products for as long as I have with Boucleme. You know what you are getting with their products because they work time and time again. I can’t imagine me ever moving to another brand of products! Also I love the philosophy behind the brand and the sustainability of their products and packaging.

19 oktober 2022
Beoordeeld met 2 van de 5 sterren

Jury still out

Jury still out. Resorted to washing my hair with regular shampoo after using products for 2 weeks as hair and scalp felt dirty.

Smell lovely and like conditioning element and curl gel.

19 oktober 2022
Beoordeeld met 5 van de 5 sterren

Brand always come back to….

This is always a brand that I come back to and use to the end of the bottle. My thirsty curls love the products. I ordered the new gel and wow definition held for 3 days!

19 oktober 2022
Logo Bouclème

Antwoord van Bouclème

Thank you💜

Beoordeeld met 4 van de 5 sterren

Saw this product being used on…

Saw this product being used on Instagram by someone who had similar hair to myself - type 2a/3b curly hair. Bought product on their recommendation.
Only used once and didn’t seem to make much difference but will try a couple more times!

1 oktober 2022
Logo Bouclème

Antwoord van Bouclème

Hello, we hope you enjoy the products more with a few more uses. I you're still struggling, please feel free to pop us an email and we'll give you some tailored advice :)

Beoordeeld met 5 van de 5 sterren

The perfect conditioner

Such a great brand and I couldn’t live without their intensive moisture conditioner! Tames frizz and leaves my curls feeling soft and hydrated.

10 oktober 2022
Logo Bouclème

Antwoord van Bouclème

Thank you💜

Beoordeeld met 5 van de 5 sterren

In love with this new conditioner

In love with this new conditioner! I love boucleme as a whole and always want to support them and use their products, but I had previously struggled to find the right conditioner by them. I knew the right one would come along! This smells amazing and feels so moisturising. I’ve still got some older boucleme gel and curl cream, but once I finish I’ll be ordering these new seal and shield options!

10 oktober 2022
Logo Bouclème

Antwoord van Bouclème

Thank you💜

Beoordeeld met 4 van de 5 sterren

Great products

Products are great, delivery was fast but one of my products arrived leaking.

6 oktober 2022
Logo Bouclème

Antwoord van Bouclème

I'm glad you enjoy our products, if one of your products leaked in transit, please pop us an email and we'll look into it for you. Thank you.

Beoordeeld met 1 van de 5 sterren
Logo Bouclème

Antwoord van Bouclème

Hello, I can see that a response was sent to your email on the same day you contacted us. We sent a picture that Yodel had provided. Please can you check your spam/junk as it may have ended up there. Thank you.

Beoordeeld met 3 van de 5 sterren

Jury’s out on Seal and Shield

I was really excited to hear about the new Seal and Shield range as I love all my Boucleme products but my jury’s out on the new products. I really find the smell off-putting -it’s too strong and sickly for me. The products are ok but so far I’ve had more problems with frizz than with the ordinary Boucleme products. I will persevere as I hope it’s just a case of adjusting the amounts and combination of products

5 oktober 2022
Logo Bouclème

Antwoord van Bouclème

Hello Fiona, I'm sorry to hear you're not a fan of the new Seal & Shield scent. If you're finding that they're not offering what our normal products do then you may not be as negatively affected by humidity. Thank you.

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