Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Toon meer
Bedrijf heeft geantwoord
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Toon meer
Bedrijf heeft geantwoord
I visited the Helston Cornwall branch which had just closed except for the main gates, I was asked what I needed and as it was a smallish item Steve/Chris opened up without being asked and dealt with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Helston Business Park, TR13 8FZ, Helston, Cornwall, Verenigd Koninkrijk
- 01326 334500
4,9
Uitstekend
175 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Top soil and sleepers
Sleepers great price and condition. Topsoil as it says in description, can be little sandy, but mixed in or adding on top of borders already is okay. Great service and communication.
28 maart 2025
Antwoord van Bradfords - Helston BBS
Hi Ash
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really impressed with the customer…
Really impressed with the customer service team at Bradford’s Helston- Steve on the phone was amazing and went above and beyond to help get the item to me! Really appreciate it- especially at this crazily busy time of year! Would definitely recommend this team!
16 december 2024
Review zonder uitnodiging
Antwoord van Bradfords - Helston BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords - Helston BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Online- great! Face to face service - not great!
Ordering and paying online - easy - no problem.
Notifications -great.
Customer care at pick - could be better.
Stood waiting, clearly visible at the counter, for at least three minutes waiting for staff (x3 not with other customer) to finish their conversation to serve me (not work related chat)
VERY laid back, thought I might have to serve myself at one point.
30 november 2024
Antwoord van Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the slow service speed in the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very helpul delivery driver
Very helpul delivery driver who negotiated our tight lane and dropped exactly where needed.
27 augustus 2024
Antwoord van Bradfords - Helston BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Best in store staff and delivery great…
Best in store staff and delivery great recommendations as always been top notch best prices and delivery
17 augustus 2024
Antwoord van Bradfords - Helston BBS
Hi Hasan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful yard man who gave valued…
Very helpful yard man who gave valued advice and help.
19 augustus 2024
Antwoord van Bradfords - Helston BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Mainly best prices I could find.
Mainly best prices I could find.
Free delivery starts at lower value than competitors
Finally quick delivery and helpful drivers
12 juli 2024
Antwoord van Bradfords - Helston BBS
Good Morning Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Helston BBS
Hi Tania,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
1 juli 2024
Antwoord van Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helston Bradford’s are always helpful…
Helston Bradford’s are always helpful and friendly from the staff in the yard to the delivery drivers. Again, great service.
30 juni 2024
Antwoord van Bradfords - Helston BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and friendly delivery service from start to finish with your order,
Thank you for your feedback regarding the great service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Only issue two grab bags left right in…
Only issue two grab bags left right in front of garage door preventing access
19 juni 2024
First online order
First online order, so got 10% off total bill. Everything in stock. Free delivery, 2-3 working days from order.
Very happy.
19 juni 2024
Excellent service
5 juni 2024
Antwoord van Bradfords - Helston BBS
Good Afternoon Mary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Helston BBS
Hi Hannah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a fast, friendly delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Helston BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Antwoord van Bradfords - Helston BBS
Good Afternoon Cathryn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and efficient service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Awesome service
Great delivery once again, I need to find something else to order. Quick and efficient service, friendly and helpful delivery driver.
12 mei 2024
Antwoord van Bradfords - Helston BBS
Good Afternoon Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with u and recieved a friendly, helpful and efficient service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We look forward to seeing you again soon.
Kind Regards,
Katie
Very quick and efficient delivery…
Very quick and efficient delivery despite narrow access.
7 mei 2024
Ordered on line late Saturday morning…
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 mins before closing and order still on printer but not processed. But there after very good service from counter team and yard team and able to pick up order in time. Happy customer of mine got her fence panel same day.
4 mei 2024
Antwoord van Bradfords - Helston BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us despite the order not being ready upon arrival.
We hope to see you again soon.
Kind Regards,
Sam
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