Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Toon meer
Bedrijf heeft geantwoord
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Toon meer
Bedrijf heeft geantwoord
I visited the Helston Cornwall branch which had just closed except for the main gates, I was asked what I needed and as it was a smallish item Steve/Chris opened up without being asked and dealt with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Helston Business Park, TR13 8FZ, Helston, Cornwall, Verenigd Koninkrijk
- 01326 334500
4,9
Uitstekend
175 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were very good.
Staff were very good but the price for 1.8m gravel boards is expensive. I have purchased a 3m gravel board from a timber merchant for £6.
17 september 2022
Antwoord van Bradfords - Helston BBS
Good Morning
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Megan
Very good service
Very good service, despite the driver arriving a tad early for me @ 08.00, so Tina had a bit of shock seeing a semi clad old man at the time of the morning. Trust her day improved!!!
Brought all of the items purchased up the drive and closed the gate behind her. Can't ask for more than that.
7 september 2022
Antwoord van Bradfords - Helston BBS
Good Afternoon Mr Parker
Thank you for taking the time to leave us a review.
Thank you for your kind comments, sorry delivery was a tad earlier than expected but I happy to hear that you have had a good experience with us , this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
all good delivered on time even though…
all good delivered on time even though i was not pon site a quick call from the driver established the drop location and everyone was happy
31 augustus 2022
Antwoord van Bradfords - Helston BBS
Hi Mrs Aska
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
The ordering process on the web was…
The ordering process on the web was easy and the delivery arrived early the following morning. The delivery driver was very helpful.
15 augustus 2022
Antwoord van Bradfords - Helston BBS
Hi Mr Howse,
Thank you for taking the time to leave us a review.
I am pleased that you used our website to place your order
We hope to see you again soon.
Lorna
Delivery
Excellent service. Delivered within a day and excellent help from the delivery driver who was very very helpful. Thank you
12 augustus 2022
Antwoord van Bradfords - Helston BBS
Good Morning Mr Pope,
Thank you for taking the time to leave us a review.
I am pleased to see that you have received an excellent service from the Helston branch, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Ordered via the app for the first time…
Ordered via the app for the first time so easy will be doing this all the time from now on
30 juli 2022
Antwoord van Bradfords - Helston BBS
Hello Mr Autie,
Thank you for taking the time to leave us a review.
we are so pleased that you found our App easy to use, that is exactly what we hoped for.
Lorna
Excellent customer service
Excellent customer service, delivery driver was amazing, very helpful and knowledgable about the products. The driver took the time to put the items exactly where I needed them, even though it wasn’t the easy option. Top bloke thank you!
28 juli 2022
Antwoord van Bradfords - Helston BBS
Good Evening Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Helpful
Helpful, skilled, delivered supplies to the place we asked. We have tricky access but the lady delivery driver did very well.
18 juli 2022
Antwoord van Bradfords - Helston BBS
Good Afternoon Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order at our Helston Branch!
We hope to see you again soon.
Kind Regards,
Katie
Easy to order online good delivery service
Easy to order online and delivered by the Helston branch a few days later. Bought 15 x 4.8 metre "Treated Sawn Carcassing Timber" for repairing a fence - all good thank you.
7 juli 2022
Antwoord van Bradfords - Helston BBS
Hi Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe
Antwoord van Bradfords - Helston BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy to use website for products and…
Easy to use website for products and ordering. Prompt delivery by curtious and helpful staff.
6 juli 2022
Antwoord van Bradfords - Helston BBS
we appreciate your support, thank you for taking the time to leave us a review
Really helpful and accommodating staff
Really helpful and accommodating staff, nothing too much trouble
6 juli 2022
Easy to contact and great delivery
6 juli 2022
Delivery was timely and the driver was…
Delivery was timely and the driver was very diligent.
One of the products was not of the best quality. The driver noticed me looking and assessing whether I should accept or reject. He asked if I wanted to return it....
6 juli 2022
Antwoord van Bradfords - Helston BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe
Great product,great customer service…
Great product,great customer service and great price 👍
30 maart 2022
Antwoord van Bradfords - Helston BBS
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Placed an online order with no hitches
Placed an online order with no hitches
Order was delivered within a few days with notification
A courteous polite and tidy delivery
No dramas
Quality product.
Shall be ordering more with confidence
23 maart 2022
Antwoord van Bradfords - Helston BBS
Hi Caroline,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish.
We hope to see you again soon.
Kind Regards,
Charlotte
Postcrete x 5
Picked up an online order, staff helpful even though busy. Able to load myself ( even though they offered to👍).
Would recommend and use again.
3 maart 2022
Antwoord van Bradfords - Helston BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very helpful service.
26 februari 2022
Antwoord van Bradfords - Helston BBS
Hi Soraya,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our branch team in Helston.
We hope to see you again soon!
Kind Regards,
Charlotte
Very helpful
18 december 2021
Antwoord van Bradfords - Helston BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
As always good service
3 december 2021
Antwoord van Bradfords - Helston BBS
Hi Ken,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you continue to have positive experiences with us.
We hope to see you again soon.
Kind Regards,
Charlotte
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